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Suites & Villas by Dunas

Property class: 4

Choose dates to view prices

Photo gallery for Suites & Villas by Dunas

A resort with multiple swimming pools, lounge areas, and palm trees.
A patio area with lounge chairs, a table with chairs, and a building with a tiled roof.
A resort with a central pool, palm trees, and a view of distant mountains.
A courtyard with palm trees, a pathway, and a building with a tiled roof.
A restaurant with teal chairs and tables, a buffet area, and hanging wicker lamps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪8 min walk‬
  • Place, Maspalomas Lighthouse
    ‪17 min walk‬
  • Place, Holiday World Maspalomas
    ‪7 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬

Room options

View all photos for Suite (3)

A bedroom with a bed, bedside table, lamp, and a view of the bathroom through an open door.

Suite (3)

  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (Single Use)

A bedroom with a bed, bedside table, lamp, and a view of the bathroom through an open door.

Suite (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 516 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Suite (2+2)

A bedroom with a bed, bedside table, lamp, and a view of the bathroom through an open door.

Suite (2+2)

  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (5+1)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (5+1)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Senior Suite (5)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (5)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (4)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (4)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (4+2)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (4+2)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (3+2)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (3+2)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (4+1)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (4+1)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (3+1)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (3+1)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (3)

A bedroom with a bed, a wooden wardrobe, and a hanging rack.

Senior Suite (3)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (2)

A bedroom with a bed, bedside table, lamp, and a view of the bathroom through an open door.

Suite (2)

8.0 out of 10
Very good
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (2+1)

A bedroom with a bed, bedside table, lamp, and a view of the bathroom through an open door.

Suite (2+1)

8.0 out of 10
Very good
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite (2)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite (2)

  • 516 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite (2+1)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite (2+1)

8.0 out of 10
Very good
(1 review)
  • 515 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite (2+2)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite (2+2)

  • 516 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite (3)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite (3)

  • 516 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (5 Adults)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (3 Adults)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 2 Children)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (4 Adults + 2 Children)

  • Garden view
  • 516 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults + 1 Child)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (5 Adults + 1 Child)

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

A hotel room with a bed, a wooden wardrobe, a desk, and a door leading to a balcony.

Family Suite, 2 Bedrooms (4 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT PREMIUM ONE BEDROOM

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

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About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within a mile (2 km) of Maspalomas Lighthouse, Suites & Villas by Dunas is within 2 miles (3 km) of other popular sights such as Maspalomas Dunes. This 233-room, 4-star hotel welcomes guests with 3 outdoor pools, free breakfast, and a private beach.

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.5 miles
  • Maspalomas Beach - 17 min walk - 0.9 miles
  • Maspalomas Lighthouse - 17 min walk - 0.9 miles
  • Holiday World Maspalomas - 7 min drive - 1.0 mile
  • Meloneras Beach - 7 min drive - 1.2 miles

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Time - ‬15 min walk
  • ‪Las Dunas - ‬17 min walk
  • ‪Sports Bar - ‬19 min walk
  • ‪Il Giardino di Palm Beach - ‬16 min walk
  • ‪Café Plaza - ‬18 min walk

About this property

Suites & Villas by Dunas

At Suites & Villas by Dunas, guests enjoy 3 outdoor pools, a children's pool, and a gym. You can take advantage of free offsite parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this golf hotel include free WiFi in public areas, a free kid's club, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages, facials, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Piscina Delfin

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 10 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Dunas Suites & Villas Resort San Bartolome de Tirajana
Dunas Suites Villas San Bartolome de Tirajana
Dunas Suites Villas Resort San Bartolome de Tirajana
Suites Villas Dunas Hotel San Bartolome de Tirajana
Dunas Suites Villas
Suites Villas Dunas Hotel
Suites Villas Dunas San Bartolome de Tirajana
Suites Dunas Bartolome Tiraja
Suites Villas by Dunas
Suites & Villas by Dunas Hotel
Suites & Villas by Dunas San Bartolomé de Tirajana
Suites & Villas by Dunas Hotel San Bartolomé de Tirajana

Frequently asked questions

Will I find all-inclusive rates at Suites & Villas by Dunas?

Suites & Villas by Dunas has all inclusive rates that come with all meals and onsite activities included.

Is free cancellation available at Suites & Villas by Dunas?

Suites & Villas by Dunas offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Suites & Villas by Dunas?

This hotel is situated in Maspalomas within a short 18-minute walk of Maspalomas Lighthouse and also 9 minutes on foot from Maspalomas Golf Course. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Will I be able to park at Suites & Villas by Dunas?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa available at Suites & Villas by Dunas?

Spa services at the hotel include sports massages, facials, and mani/pedis.

Does Suites & Villas by Dunas include a casino?

No, Suites & Villas by Dunas doesn't have a casino.

Will I find an indoor pool at Suites & Villas by Dunas?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Suites & Villas by Dunas?

There are plenty of amenities for couples at this hotel, including a restaurant, 3 outdoor pools, and a poolside bar.

Does Suites & Villas by Dunas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Suites & Villas by Dunas feature a restaurant that includes a breakfast menu?

Yes, Suites & Villas by Dunas serves free buffet breakfast at Bar Piscina Delfin each morning.

Will Suites & Villas by Dunas allow pets to stay for free?

No, pets aren't allowed at Suites & Villas by Dunas.

Does Suites & Villas by Dunas have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Suites & Villas by Dunas?

The closest major airport to Suites & Villas by Dunas is Gran Canaria Airport (LPA), which is 21.3 mi away (31 minutes by car).

Can I book a room with a balcony at Suites & Villas by Dunas?

Yes, every guestroom at Suites & Villas by Dunas comes with a deck/patio and some offer garden views.

Suites & Villas by Dunas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 291 reviews
Rating 8 - Good. 157 out of 291 reviews
Rating 6 - Okay. 35 out of 291 reviews
Rating 4 - Poor. 10 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service
Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.
Verified review

8/10 Good

Michael

Liked: Cleanliness
Good location. Friendly staff. Room comfortable but tired looking
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good price compared to other hotels. 25 min walking to Faro de Maspalomas. The food could be better.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber, sehr aufmerksames und professionelles Personal. Das Essen fantastisch.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities
Tutto il resort ci è piaciuto.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Bra rum och mycket trevlig personal. Bra mat.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities
Zimmer Ok W lan schlecht aber wurde mit ersatzrouter behoben ! Personal sehr freundlich
Stayed 8 nights in Nov 2025
Verified review

8/10 Good

Karin

Liked: Staff & service, amenities, property conditions & facilities
Op eerste gezicht ziet het er prima uit. Mooi complex. Echter de suite was te klein voor groot gezin en er ook niet op uitgerust. Daarnaast wat achterstallig onderhoud. Een kleine kitchenette was fijn geweest. Zeer vriendelijk en behulpzaam personeel
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine weiteren Bewertungen.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Giuseppe

Liked: Staff & service, property conditions & facilities, room comfort

Non male

Struttura con un rapporto qualità prezzo molto alto, nel complesso ci siamo trovati bene anche se la struttura a mio avviso ha ampi margini di miglioramento. Il villaggio è molto bello e ben tenuto, le camere sono grandi e confortevoli, la pulizia iniziale ha lasciato un po' a desiderare, da rivedere l'aria condizionata che non è regolabile e/o introdurre dei sistemi di sicurezza che ti consenta di dormire con le finestre aperte. Il ristorante è di cucina internazionale, non male. Se non si hanno troppe pretese un buon posto per alloggiare.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Ha sido muy buena, servicio excelente
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra vistelse

Stort och rymligt hotellområde med flera pooler (uppvärmda). Stora och fina rum på marknivå, med egen terrass. Väldigt bra ställe för familjer med barn då aktiviteter och lekytor är många. Lugn och skön stämning och många solstolar vilket gör att det är enkelt att hitta sitt egna utrymme. Trevlig personal och ca 20 min promenad ner till krogarna vid Meloneras.
Stayed 6 nights in Mar 2023
Verified review

8/10 Good

norbert

Liked: Staff & service, amenities, property conditions & facilities
Sehr schöne Anlage, (je nach Lage des Zimmers , können die Fußwege lang sein)! Nur ca 10 Minuten zu Fuß zum Strand (Oasis) ! Personal sehr freundlich. Zimmer sehr sauber.(Leider keine Kaffeemaschine im Zimmer) genervt war ich von den Animateuren am Pool ( waren immer höchstens 10 Leute die mitgemacht haben und der Rest der Gäste musste leiden ) Super gratis parken vor der Anlage ! werde wieder kommen, mit Ohrstöpsel für den Poolbereich (jammern auf hohem Niveau). Sehr schöner Aufenthalt war’s insgesamt !
Stayed 28 nights in Jan 2023
Verified review

10/10 Excellent

AITOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el ambiente, genial para familias, y la amabilidad del servicio.
Stayed 7 nights in Jul 2022
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good room, everyong else poor

Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
Stayed 7 nights in May 2022
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location - good for families

The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

We had a lovely time. Great for families.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vackert hotell på lagom avstånd till stranden

Mycket trevlig vistelse på det vackra hotellet. Att poolerna var uppvärmda var en oväntad bonus. God frukost, bekväma sängar, fin uteplats. Bra kök, som vi i och för sig aldrig behövde använda.
Stayed 5 nights in Jan 2022
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Høstferie

Flott og barnevennlig hotell. Koselig betjening og fine rom
Stayed 5 nights in Nov 2021
Verified review

4/10 Poor

Eirik

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible serviece, room condition and cleaning.

After more than 30 years of traveling, we never complain, but this was horrible. The room wasn't close to clean, there were aunts and spiders everywere, the electronics did not work, the cupboard door fell of, the room key stopped working all the time and worst of all; the service was by far the worst we have experienced in every aspects. We were met by unfriendliness, moaning, information that they were understaffed and all the time promises that wasnt kept. The cleaning stations in the restaurant is placed in the middle, so it is so noicy you have to scream to hear each other. They cleared the table every time we went to supply some addition to our breakfast, the staff is very stressed and in general unfriendly. We had planned to stay for 16 days, but after 13 days we purchased new flight tickets and went home earlier than planned. The standard of this hotel, is in our opinion very far from 4 star in our experiences traveling world wide. In additon the service level is bottom point, so until the hotel and staff have solved this, we recomend to try another hotel in Maspalomas/Playa del Ingles.
Stayed 16 nights in Oct 2021
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place !
Stayed 4 nights in Oct 2021
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kommen gerne wieder

Sehr schöne Anlage. Hilfsbereite und freundliche Reception.
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Jean Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

Una estancia corta de 2 n9ches, pero me encanto el hotel. Soy resudente en Canaria y he probadi muchis establicimientis llos ultomos 15 años. Y es uno de la categoria que ha retenido mi atención . La ub8cacion, el jardin, las instalaciones, super tranquilo de noche. Las instalaciones. El unico bemol seria qye el Aire condicionado ne functionaba birn y hacia muchisima calor en l8 habitacion, por su exposicion permanentr al sol. Si tuvirra que quedar une semana habria pedido a cambisr d3 habitacion
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Anne-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familie på 4 . Fornøyd med rom og service . Maten på all inclusiv var og bra. Kaldt på rommene på kveld Og natt i januar mnd eneste da de ikke har heating. Noe som var litt problrmatisk med tanke på vi reiste med spedbarn.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra boende o fantastiska bufféer
Stayed 12 nights in Dec 2019