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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Lobby
Exterior
Reception
Desk, laptop workspace, blackout drapes, soundproofing
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪15 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

San Antonio

Located in Park Village within 2 miles (3 km) of Joint Base San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is within a few miles (5 km) of Brooke Army Medical Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • James Park - 15 min walk - 0.8 miles
  • Joint Base San Antonio - 2 min drive - 1.4 miles
  • River Walk - 9 min drive - 8.6 miles
  • San Antonio Zoo and Aquarium - 10 min drive - 9.8 miles
  • Lackland Air Force Base - 19 min drive - 20.5 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬3 min drive
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Whataburger - ‬2 min walk
  • ‪Dairy Queen - ‬5 min drive
  • ‪Church's Texas Chicken - ‬2 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Guests of Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free wired internet and 42-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Lobby
Quality Suites San Antonio Northeast
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
6.4 out of 10, 69 reviews
$48 nightly
The price is $57
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

What can I see around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

This hotel is situated in Park Village, close to San Antonio Zoo and Aquarium and Frost Bank Center. You'll also find Joint Base San Antonio and Morgan's Wonderland within a short drive.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on Mar 12, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center include a casino on the premises?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center doesn't have a casino.

Is there an indoor pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a hydromassage showerhead, and a smart TV.

Are there hot tubs at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't have a spa tub.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a restaurant with a breakfast menu?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers free self-serve breakfast each morning though there is no restaurant.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center allow pets to stay free of charge?

No, pets aren't allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center though service animals are welcome.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

The closest major airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is San Antonio International Airport (SAT), which is 8 mi away (11 minutes by car).

Are there rooms with balconies at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, there aren't any guestrooms with balconies at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 759 reviews
Rating 8 - Good. 201 out of 759 reviews
Rating 6 - Okay. 141 out of 759 reviews
Rating 4 - Poor. 62 out of 759 reviews
Rating 2 - Terrible. 82 out of 759 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Deepna

Traveled with family
Disliked: Staff & service
Owner is not customer friendly at all.
Stayed 3 nights in Nov 2025

8/10 Good

Jose, CORONA

Traveled with family
Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was hot, even with a/c at 67. Addressed it with front desk and we were told that the homeless people would cut a/c wires and sniff coolant. They could provide another room but it would be the same.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2025

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Property conditions & facilities
Jesse was awesome greeted us and helped us with the booking but for the facility itself nasty and a very outdated hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Tayler

Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Nov 2025

6/10 Okay

Armeythea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room clean but bed hard towels are old
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good Had gone to dinner forgot something by the trailer made a phone and "J" was able to get and from outside and return to me safely thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ermelinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025

6/10 Okay

Adrian Molina

Traveled with family
Liked: Property conditions & facilities
Our room wasn't clean, had to ask for fresh towels. Other than that bed was comfy and quiet room.
Stayed 2 nights in Oct 2025

2/10 Terrible

mark

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't realize by the photos that this hotel is located on a dangerous side of town. I got there and realized before even pulling in the parking lot. I decided IM NOT GOING TO BRING MY FAMILY INTO THIS PLACE. So I spoke to the staff and they told me I couldn't get a refund for either of the two nights. I spoke to expedia and the said they can't do anything without the hotel management approval. I left, paid for another hotel across town, and came back the next day to speak to the manager. He said he could refund one night only. So I got that worked out after a long time on the phone with Expedia. The short answer is if you don't care about your safety then come here. But if you want to protect your family, keep looking.
Stayed 2 nights in Oct 2025

6/10 Okay

RAUL

Stayed 1 night in Oct 2025

2/10 Terrible

Leslie J

Disliked: Property conditions & facilities
Exit door panic bar/latch was broken. Instead of fixing, door was locked, not allowing emergency exit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Brushed
Stayed 2 nights in Oct 2025

4/10 Poor

Denise

Stayed 1 night in Oct 2025

10/10 Excellent

Melecio

Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 2 nights in Sep 2025

6/10 Okay

Kyleigh

Disliked: Cleanliness
Overall could’ve been better but wasn’t the worst for the price. There were stains and things broken or missing or damaged around the room when I got it which was concerning and the elevator stopped working to get up to my floor. Bed was comfortable and looked clean and the place was decently quiet.
Stayed 4 nights in Oct 2025

8/10 Good

George

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Zack

Stayed 3 nights in Sep 2025

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