Best Western Plus Palo Alto Inn & Suites

Choose dates to view prices

Pillowtop beds, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Parking included
Free WiFi
Air conditioning
Gym

Explore the area

12507 SW Loop 410, San Antonio, TX, 78224

Place, Baptist University of the Americas
‪3 min drive‬
Place, San Antonio River
‪6 min drive‬
Place, Lackland Air Force Base
‪8 min drive‬
Airport, San Antonio, TX (SAT-San Antonio Intl.)
‪23 min drive‬

Room options

King Suite

Sleeps 2
Free WiFi

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Excellent

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Wonderful

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 King Bed, Non Smoking, Kitchenette

Very good

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Wonderful

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 King Bed, Accessible, Bathtub

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Wonderful

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, Accessible, Kitchenette

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Very good

1 bedroom
Sleeps 6
2 Queen Beds
Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Very good

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

Sleeps 2
Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

Sleeps 2
Free WiFi

Standard Room, 1 King Bed, Accessible, Kitchenette

Sleeps 2
Free WiFi

King Suite with Kitchenette

Sleeps 2
Free WiFi

Two Queen Suite with Kitchenette

Sleeps 4
Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

Sleeps 2
Free WiFi

Suite-1 King Bed, Mobility Accessible, Bathtub, Non-Smoking

Sleeps 2
Free WiFi

Mobility Accessible King Room with Roll In Shower and Kitchenette

Sleeps 2
Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

Sleeps 2
Free WiFi

Suite-1 King Bed, Non-Smoking, Presidential, Full Kitchen, Living Room

Sleeps 2
Free WiFi

King Room

Sleeps 2
Free WiFi

King Room

Sleeps 2
Free WiFi

Accessible 1 King Suite

Sleeps 2
Free WiFi

King Room - Disability Access

Sleeps 2
Free WiFi

King Room - Disability Access Tub

Sleeps 2
Free WiFi

King Room with Roll In Shower-Disabilty Access

Sleeps 2
Free WiFi

Two Queen Room

Sleeps 4
Free WiFi

King Suite with Whirlpool

Sleeps 2
Free WiFi

King Large Room

Sleeps 2
Free WiFi

Two Queen Suite

Sleeps 6
Free WiFi

About the neighborhood

San Antonio

Located in South San Antonio, Best Western Plus Palo Alto Inn & Suites is 2.3 mi (3.6 km) from Baptist University of the Americas and within a 10-minute drive of Baptist Emergency Hospital - Zarzamora. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Baptist University of the Americas - 3 min drive - 2.2 miles
Traders Village - 5 min drive - 6.6 miles
San Antonio River - 6 min drive - 7.5 miles
Lackland Air Force Base - 8 min drive - 9.4 miles
Joint Base San Antonio - 8 min drive - 9.4 miles

Getting around

San Antonio Station - 14 min drive
San Antonio International Airport (SAT) - 22 min drive

Restaurants

‪Whataburger - ‬6 min walk
‪McDonald's - ‬3 min drive
‪Mcdonalds - ‬3 min drive
‪Circle K - ‬1 min walk
‪Taqueria Mexico - ‬5 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

At Best Western Plus Palo Alto Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and express check-in.

Guests can expect free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$69 nightly

May 26 - May 27

Total with taxes and fees

Pool
Breakfast included
Pet friendly
Parking included

$93 nightly

Jun 21 - Jun 22

Total with taxes and fees

Pool
Hot tub
Breakfast included
Free WiFi

$89 nightly

May 25 - May 26

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast

Things to do

Gym
Indoor pool

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible van parking

4 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM—-midnight
Check-out: 11 AM

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Best Western Palo Alto

Best Western Plus Palo Alto

Best Western Plus Palo Alto Inn

Best Western Plus Palo Alto Inn San Antonio

Best Western Plus Palo Alto San Antonio

Palo Alto Best Western

Best Western Plus Palo Alto Hotel San Antonio

Best Western Plus Palo Alto Inn And Suites

Best Western Plus Palo Alto Inn Suites

Best Plus Palo Alto & Suites

Best Western Plus Palo Alto Inn & Suites Hotel

Best Western Plus Palo Alto Inn & Suites San Antonio

Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

What can I see close to Best Western Plus Palo Alto Inn & Suites?

This hotel is situated in South San Antonio, close to Lackland Air Force Base, San Antonio Missions National Historical Park, and Mission San José. Medina River is also within a driving distance of 4.6 mi.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Jun 6, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Palo Alto Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Palo Alto Inn & Suites have a casino at the property?

No, Best Western Plus Palo Alto Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Best Western Plus Palo Alto Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus Palo Alto Inn & Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Palo Alto Inn & Suites have a restaurant that serves breakfast?

Best Western Plus Palo Alto Inn & Suites offers free full breakfasts though there is no restaurant.

Will Best Western Plus Palo Alto Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Palo Alto Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Palo Alto Inn & Suites?

The closest major airport to Best Western Plus Palo Alto Inn & Suites is San Antonio International Airport (SAT), which is 17.4 mi away (22 minutes by car).

Are there rooms with balconies at Best Western Plus Palo Alto Inn & Suites?

No, there aren't any guestrooms at Best Western Plus Palo Alto Inn & Suites that offer a balcony.

Best Western Plus Palo Alto Inn & Suites Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Lisandro

May 23, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Goog

Stayed 1 night in May 2026

6/10 Okay

Marcy

Mar 6, 2026

Feb 21, 2026

Stayed 3 nights in Feb 2026

8/10 Good

Javier

Feb 20, 2026

Liked: Cleanliness, staff & service, amenities

Clean room and had a ceiling fan.

Stayed 1 night in Feb 2026

10/10 Excellent

Albert

Feb 19, 2026

Stayed 1 night in Feb 2026

8/10 Good

Monica

Traveled with family

Feb 18, 2026

Liked: Cleanliness, staff & service

Disliked: Amenities

Clean room, staff was polite and friendly, great food, pool was freezing.

Stayed 2 nights in Jan 2026

6/10 Okay

Pascual

Feb 17, 2026

The room was not that clean. There was trash under couch. The tb was not working with the normal controller. The setting where switch to one we

Stayed 1 night in Feb 2026

4/10 Poor

AnnMarie

Feb 16, 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

Eduardo

Feb 13, 2026

Stayed 1 night in Feb 2026

10/10 Excellent

MARIBEL

Traveled with family

Feb 10, 2026

Liked: Cleanliness, staff & service, amenities

Room was very spacious and clean. Overall a great stay.

Stayed 1 night in Feb 2026

10/10 Excellent

Victor

Feb 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean and affordable

Stayed 1 night in Jan 2026

8/10 Good

Jackie

Jan 29, 2026

Brandon

Jan 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Evrything was fantastic

Stayed 1 night in Jan 2026

10/10 Excellent

James, Montgomery

Jan 5, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was very nice

Stayed 1 night in Dec 2025

2/10 Terrible

Cynthia

Dec 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel is old, outdated, and poorly maintained. I had one reservation for two rooms booked together. When my son arrived around 4:30 p.m., he requested both room keys, but the front desk clerk told him I would have to pick up my key personally, despite both rooms being under the same reservation. After I arrived and received my key, I went to Room 207. The key did not work, forcing me to return to the front desk to have it re-scanned. Once corrected, the key worked. Upon entering the room, we immediately heard water leaking from the bathroom; the shower was clearly leaking. The room was also hot, stuffy, and had a strong old odor. I attempted to use the wall thermostat, but it was completely nonfunctional and displayed nothing. I then turned on the window AC unit and set it to 66°F before leaving for a quinceañera, assuming the room would cool down. When we returned, the AC had shut off and the room was hot and muggy. I turned it back on and left briefly to get food. Upon returning again, the AC was off once more. I called the front desk to report the issue and asked if someone could check it. The clerk told me to reset it myself and stated no one was available until the next morning. I requested to be moved to another room. We were relocated to Room 320, where the AC worked; however, the bed was extremely old and sagged badly in the center, making it very uncomfortable. This has been the worst hotel experience I have had in my 52 years of staying at hotels

Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Dec 27, 2025

Stayed 2 nights in Dec 2025

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Best Western Plus Palo Alto Inn & Suites

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Reviews

Popular amenities

Explore the area

Room options

King Suite

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Kitchenette

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

View all photos for King Room With Mobility Accessible Roll-in Shower-Non-Smoking

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

King Room With Mobility Accessible Bathtub-Non-Smoking

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Kitchenette

King Suite with Kitchenette

Two Queen Suite with Kitchenette

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

Suite-1 King Bed, Mobility Accessible, Bathtub, Non-Smoking

Mobility Accessible King Room with Roll In Shower and Kitchenette

King Room With Mobility Accessible Bathtub-Non-Smoking

Suite-1 King Bed, Non-Smoking, Presidential, Full Kitchen, Living Room

View all photos for King Room

King Room

King Room

View all photos for Accessible 1 King Suite

Accessible 1 King Suite

King Room - Disability Access

King Room - Disability Access Tub

King Room with Roll In Shower-Disabilty Access

Two Queen Room

King Suite with Whirlpool

King Large Room

Two Queen Suite

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About the neighborhood

San Antonio

What's nearby

Getting around

Restaurants

About this property

Best Western Plus Palo Alto Inn & Suites

Similar properties

La Quinta Inn by Wyndham San Antonio Brooks City Base

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility