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Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout drapes, iron/ironing board
Outdoor pool, open 9:00 AM to 11:00 PM, sun loungers
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪1 min drive‬
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, North Star Mall
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(47 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(59 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Antonio

Located in Uptown within a mile (2 km) of Methodist Hospital Northeast, Best Western Garden Inn is within a few miles (5 km) of Morgan's Wonderland. This 68-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Methodist Hospital Northeast - 1 min drive - 1.0 mile
  • Morgan's Wonderland - 3 min drive - 2.6 miles
  • North Star Mall - 10 min drive - 11.4 miles
  • River Walk - 15 min drive - 15.8 miles
  • Six Flags Fiesta Texas - 22 min drive - 23.9 miles

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪DeeWillie's BBQ - ‬2 min drive

About this property

Best Western Garden Inn

At Best Western Garden Inn, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, a computer station, and express check-out.
Guests can expect 37-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 21 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Frequently asked questions

What's there to do close to Best Western Garden Inn?

This hotel is situated in Uptown, close to Morgan's Wonderland, Rolling Oaks Mall, and Olympia Hills Golf Course. You'll also find Bowlero Thousand Oaks and Laser Legend within a short drive.

How much does it cost to stay at Best Western Garden Inn?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Garden Inn on Apr 13, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Garden Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Garden Inn feature a casino at the property?

No, Best Western Garden Inn doesn't have a casino.

Is there an indoor pool at Best Western Garden Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Best Western Garden Inn?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Best Western Garden Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Garden Inn have a restaurant that serves breakfast?

Best Western Garden Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Garden Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Garden Inn though service animals are welcome.

Are there connecting rooms at Best Western Garden Inn?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Garden Inn?

The closest major airport to Best Western Garden Inn is San Antonio International Airport (SAT), which is 8.7 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Best Western Garden Inn?

No, at Best Western Garden Inn, there aren't any guestrooms that list a balcony.

Best Western Garden Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Logan

Business traveler
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. Lied to about their “better rate” — demanded an early checkin fee when I was already checked in. Dirty rooms. Outdated equipment and linens. Old furniture. Squeaky beds.
Stayed 1 night in Dec 2025

2/10 Terrible

Logan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. The rooms are not as advertised. And be aware it’s outside door access. Not interior hall. The owner will find every single thing he can to try to charge you for something. What blew my mind was being checked in already from the prior day. Had rented two rooms. Extended the stay, and was demanded to pay an early check in fee. I was already checked in. In the rooms. Not needing house keeping. Absurd. The attitude that came along with it was astounding. He was mad that I booked through hotels. Said he would give me a better rate. So I tried that. Unbeknownst to me, I was charged 39$ over the original rate that hotels gave. And charged an additional 50$ deposit. That never came back. I was told it would be back in 3-5 days. I waited to review until that timeframe. Well. No return. Bad review. And all the bs laid out so others can be warned. The rooms are also sub par cleaned. Had to clean the bathrooms myself. Towels are hard crusty disasters. Just another establishment squeezing Pennie’s out of people. I’ll be contacting best western corporate for my deposit and to file a complaint
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities
Customer service is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Treasa

Liked: Cleanliness, staff & service, amenities
Service at the hotel was great!! The construction not so much we were blocked from being able to get to the hotel because the roads were blocked. Other than that I will be coming back to the Best Western locati
Stayed 1 night in Nov 2025

10/10 Excellent

Jessi

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

8/10 Good

miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Santanna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Older building but staff is intentional about keeping things clean and stocked. Everyone I interacted with was friendly and professional, including the Manager and breakfast staff. I felt safe, no issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

GAY

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , the room was very clean and the bathroom. At night the construction on hwy was cumbersome to get back to hotel but managed
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

Freddie

Stayed 5 nights in Nov 2025

10/10 Excellent

Hipolita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Candice Anne, Austin

Stayed 2 nights in Nov 2025

6/10 Okay

Andrea

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
There was hair everywhere stained all over the place on the walls
Stayed 3 nights in Nov 2025

8/10 Good

Marisol

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable.. the only downfall were the pillows, they were the kind that when you lay on them they deflate leaving you almost flat in the bed. They could update their pillows, other than that everything was nice
Stayed 1 night in Nov 2025

8/10 Good

Robyn

Stayed 2 nights in Nov 2025

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

Pete

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

gilbertson

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

2/10 Terrible

Eduardo

Business traveler
Disliked: Staff & service, amenities
As soon as I walked in the way she looked at me and all she said was “can I help you” with a unpleasant look… I didn’t feel welcomed.
Stayed 1 night in Nov 2025

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