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Haus Arenberg

4.0 star property
Family-friendly hotel in Salzburg with a full-service spa

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Photo gallery for Haus Arenberg

Restaurant
Exterior
Interior entrance
Flat-screen TV, heated floors
Family Triple Room | Private kitchen | Fridge, highchair, cleaning supplies

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Room service

Explore the area

View in a map
Blumensteinstraße 8, Salzburg, Salzburg, 5020
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Place, Salzburg Cathedral
    ‪17 min walk‬
  • Place, Fortress Hohensalzburg
    ‪18 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Family Triple Room

Select Comfort beds, desk, soundproofing, free WiFi

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Delux Suite with balcony

Select Comfort beds, desk, soundproofing, free WiFi

Delux Suite with balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Salzburg

Located in Parsch, Haus Arenberg is within a mile (2 km) of popular sights such as Salzburg Christmas Market and Salzburg Cathedral. This 4-star hotel welcomes guests with 10 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Salzburg Christmas Market - 17 min walk - 1.0 mile
  • Salzburg Cathedral - 17 min walk - 1.0 mile
  • Fortress Hohensalzburg - 18 min walk - 1.0 mile
  • Mozart's Birthplace - 19 min walk - 1.0 mile
  • Mirabell Palace - 4 min drive - 1.3 miles

Getting around

  • Salzburg Aiglhof Station - 6 min drive
  • Salzburg Aigen S-Bahn - 6 min drive
  • W.A. Mozart Airport (SZG) - 26 min drive

Restaurants

  • ‪Bierheuriger Eder - ‬13 min walk
  • ‪Restaurant Akropolis - ‬3 min drive
  • ‪Restaurant Chinesische Mauer - ‬12 min walk
  • ‪Andreas Hofer Weinstube - ‬10 min walk
  • ‪Bar Berlot - ‬8 min walk

About this property

Haus Arenberg

Family-friendly hotel in Salzburg with a full-service spa
Guests of Haus Arenberg enjoy features like a full-service spa, free WiFi in public areas, and spa services. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include coffee/tea in a common area, a library, and free newspapers.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and bathrobes. Other amenities include washing machines, balconies, and dining areas.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • Built in 2022
  • Mosquito nets
  • Reception hall
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 22 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per stay, plus a one-time cleaning fee of EUR 20
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per day
  • Cribs/infant beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per stay plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 22 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Haus Arenberg
Haus Arenberg Hotel
Haus Arenberg Hotel Salzburg
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg
Haus Arenberg Hotel
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg

Frequently asked questions

Are free cancellation options available at Haus Arenberg?

Haus Arenberg provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Haus Arenberg?

This hotel is situated in Parsch within a short 17-minute walk of Salzburg Christmas Market and also 15 minutes on foot from Mozartplatz Square. You'll also find Residenzplatz Square and Old City Hall less than a mile away.

Is there parking available at Haus Arenberg?

Yes, self parking is offered for free at the hotel.

Is a spa located at Haus Arenberg?

There is a full-service spa available for guests to enjoy and services include sports massages and body treatments.

Does Haus Arenberg include a casino on the premises?

No, Haus Arenberg doesn't have a casino.

Will I find an indoor pool at Haus Arenberg?

No, there is no indoor pool at this hotel.

Is Haus Arenberg a good place to stay for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, heated floors, and bathrobes.

Does Haus Arenberg have a hot tub?

No, this hotel doesn't have a spa tub.

Does Haus Arenberg have a restaurant that serves breakfast?

Haus Arenberg offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Haus Arenberg allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Haus Arenberg for a fee of EUR 15 per pet, per stay. The property also provides food and water bowls.

Does Haus Arenberg have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Haus Arenberg?

The closest major airport to Haus Arenberg is W.A. Mozart Airport (SZG), which is 5.4 mi away (26 minutes by car).

Are there rooms with balconies at Haus Arenberg?

Yes, every guestroom at Haus Arenberg comes with a balcony with some featuring mountain views.

Haus Arenberg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 119 out of 181 reviews
Rating 8 - Good. 44 out of 181 reviews
Rating 6 - Okay. 10 out of 181 reviews
Rating 4 - Poor. 7 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay in the suite. Very comfortable room and everyone was helpful and welcoming
Stayed 4 nights in Nov 2025

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, friendly and well located if you like to walk.
Stayed 4 nights in Aug 2025

8/10 Good

Tej pratap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family stay

It was a nice cosy property managed by senior couple. We liked the room, care, cleanliness , ambience and parking .
Stayed 3 nights in Jun 2025

10/10 Excellent

RUBY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family atmosphere and excellent stay.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haus Arenberg was the best hotel that we stayed at on our 3 week trip. Staff was very friendly, big clean rooms and an amazing breakfast in the morning.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our apartment. The view was great. The breakfast was exceptional, and the management went way out of their way to make you feel comfortable and to be helpful. We would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness
Fantastic breakfast views, old part of Salzburg with great buildings nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fascinating experience! Perfect service, tasty breakfast, super clean room, kind personal. We must return there ASAP
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Haus Arenberg. The views were fantastic, breakfast was plentiful and the room and property were incredibly charming. I will absolutely stay here again if my travels bring me back to Salzburg.
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haus Arenberg

Very friendly free parking right next to the hotel. Short walk to the centre of Salzburg.
View from our room
Stayed 2 nights in Mar 2020

8/10 Good

RonYeap, Sydney

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This was a quaint little family run motel. A bit of a walk into the town centre though. Reasonably decent
Stayed 4 nights in Dec 2019

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable with excellent breakfast..

We spent 5 days at this place on a leisure trip to Salzburg. The property is very nice and comfortable. The owners and staff are very welcoming and helpful. Eager to help and provide all information needed to make your stay comfortable. The breakfast spread is limited but more than sufficient and excellent in terms of quality. The place is a bit of a walk from the city center and on a uphill gradient. So best to take a taxi when arriving and departing with luggage. For normal sightseeing days days its quite ok to walk to the city center and back to hotel. Also no possibility to get lunch or dinner at the hotel...so these meals should be had out before you return to the hotel at the end of the day. Highly recommended...
Stayed 5 nights in Dec 2019

6/10 Okay

john

Liked: Cleanliness
I was quite excited to visit this hotel as on line it looked really great, on arrival it matched the pictures a converted house to a hotel, i presume We were given a lower floor room which meant loosing a little of the magnificent views of the surrounding mountains, the room was a little disappointing , had i been a big person the bathroom facilities would have been a problem, the toilets position in conjunction with the shower gave no room, also little privacy The washbasin was difficult to keep the water in when using it The sleeping area was clean and comfortable with plenty of space for clothing TV was well positioned for viewing Nice terrace but it was winter do we did not take advantage of it Breakfast, there was a good selection of meats, cereal, cold meats and cakes etc however hot food was spars and depended who was serving as to whether you got what you order and sometimes a long wait, however the room had a great view very clean comfortable The Hotel is situated a little way from the centre of the city but a pleasant walk of 15/20 minutes Salzburg is a must place to visit Overall disappointed
Stayed 3 nights in Nov 2019

10/10 Excellent

JOAKIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. The room was nice and clean. Good breakfast with a lot of homemade stuff. Fantastic location and view.
Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Liked: Staff & service
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good parking. .........
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great breakfast. Also a pleasant walk to town.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary water in fridge, toiletries in bathroom, which if you flying with just hand luggage is a bonus, staff and owners couldn't do enough for you, lovely breakfast, recommend the omelette! Fantastic place, 10 mins walk to town centre, up hill coming back! Ate in restaurant recommended by hotel, lovely food and excellent service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great views. Lovely breakfast. More of a home than a hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gretchen, Indiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, especially the breakfast area and garden. Free parking, very nice breakfast, lovely staff. A bit of a hike into the city and no air conditioning, but it cooled down at night with windows open (there are screens). Rooms have balconies with beautiful views. Beautiful garden.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked a Triple room at this hotel for 2 ppl only because we needed a room with a king bed, as we were unable to sleep in a small bed. Triple room was the only available with a king bed. When we arrived we were checked in to 2 connected rooms in the basement. There was no word about 2 connected rooms and about the basement on our Expedia confirmation letter or on the hotel description (we would never book such a terrible room and would never pay extra for a connected room!). We felt like there was something wrong with the entire reservation/check in process and we were not given a room we had booked. However, the hotel owner stated that no other rooms were available and they were fully booked. Another issue happened during the check out process. There are no in-room safes at this hotel, so we had to leave our passports and valets at the "hotel's safe" = gave them to the hotel owner at the reception, which was a big mistake. Upon check out they could not find our passports and valets. It took about 30 min for a receptionist to locate them by checking all offices, calling the hotel owner (she was out of the hotel at that time), her husband and his girlfriend. We were about to call the police and could only guess where they kept our passports and valets and who could have an excess to all of it. Be careful when you book this hotel. They posted a photo of their best room on Expedia, but I assume that all guests who booked through Expedia are checked in to basement rooms.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, a great breakfast, with parking space
Stayed 3 nights in Jun 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful neighborhood with very nice employees and a great breakfast.
Stayed 2 nights in May 2019