See all properties

Hyatt Place Rouen

4.0 star property
Beaux Arts hotel with a full-service spa and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Place Rouen

Indoor pool, open 10:00 AM to 7:00 PM, sun loungers
Lobby
Front of property
Terrace/patio
Deluxe Room, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
77 Route De Neufchatel, Rouen, 76000
  • Place, Tour Jeanne d'Arc
    ‪10 min walk‬
  • Place, Musée des Beaux-Arts
    ‪13 min walk‬
  • Place, Rouen Cathedral
    ‪20 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View (Cathedral View)

Deluxe Room, 1 King Bed, City View (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Cathedral View)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View (Cathedral View)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Roll-in Shower, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Roll-in Shower, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(26 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Rouen

Located in Gare-Jouvenet, Hyatt Place Rouen is within a 10-minute stroll of sights such as Musée des Antiquites and Museum de Rouen. This 4-star hotel has 85 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Tour Jeanne d'Arc - 10 min walk - 0.6 miles
  • Musée des Beaux-Arts - 13 min walk - 0.7 miles
  • Place du Vieux-Marche - 16 min walk - 0.9 miles
  • Rouen Cathedral - 20 min walk - 1.1 miles
  • Charles Nicolle Hospital - 3 min drive - 0.9 miles

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪Yvonne - ‬12 min walk
  • ‪La Lycorne - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Le Trois-pièces - ‬13 min walk
  • ‪Yu Yuan - ‬11 min walk

About this property

Hyatt Place Rouen

Beaux Arts hotel with a full-service spa and a 24-hour fitness center
Built in 2024, the brand new Hyatt Place Rouen features a full-service spa, an indoor pool, and a 24-hour gym. You can put free offsite parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

Premium bedding, minibar, in-room safe, desk
Radisson Blu Hotel, Rouen Centre
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 745 reviews
$123 nightly
The price is $141
Jan 4 - Jan 5, 2026
Total with taxes and fees
Radisson Blu Hotel, Rouen Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25.00 per accommodation, per night
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night
  • Pool fee: EUR 13 per day
  • Spa fee: EUR 13 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Frequently asked questions

Is free cancellation available at Hyatt Place Rouen?

Hyatt Place Rouen offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Hyatt Place Rouen?

This hotel is situated in Gare-Jouvenet within a 10-minute walk of Musée des Antiquites and Museum de Rouen. You'll also find Tour Jeanne d'Arc and Musée des Beaux-Arts less than a mile away.

Will I be able to park at Hyatt Place Rouen?

Yes, secured parking is offered for EUR 19.00 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa at Hyatt Place Rouen?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Hyatt Place Rouen have a casino?

No, Hyatt Place Rouen doesn't have a casino.

Is there an indoor pool at Hyatt Place Rouen?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What amenities will couples enjoy at Hyatt Place Rouen?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hyatt Place Rouen have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hyatt Place Rouen have a restaurant with a breakfast menu?

Yes, Hyatt Place Rouen serves buffet breakfast for a surcharge each morning at Restaurant-Bar Zoom.

Does Hyatt Place Rouen allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt Place Rouen for a fee of EUR 25.00 per accommodation, per night. The property also provides food and water bowls.

Does Hyatt Place Rouen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Rouen?

The closest major airport to Hyatt Place Rouen is Rouen (URO-Rouen - Seine Valley), which is 8.6 mi away (25 minutes by car).

Can I book a room with a balcony at Hyatt Place Rouen?

No, there aren't any guestrooms with balconies at Hyatt Place Rouen.

Hyatt Place Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 221 reviews
Rating 8 - Good. 51 out of 221 reviews
Rating 6 - Okay. 9 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for historic centre of Rouen. Hotel facilities excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Lakhbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my wife and two young kids. Room was a good size and well appointed, very comfortable for us. Parking downstairs was easy to access from the room and the road. Overall really enjoyed the hotel and stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness

Poor Service and poor experience

Hi I had booked two rooms a twin room and a deluxe room with city view. When I booked in the lady on reception quoted me a credit card number that was not mine and I clearly explained it was not my credit card. Still she proceeded to book me into the room - 224 and 227. I went to room 224 and it was not ready so my husband and I waited in the corridor for the cleaners to finish )(circa 5.00pm) . We went in and unpacked. About an hour later another customer entered the room with a key card. Clearly she had been booked into the room too. A few minutes later a different member of hotel staff knocked on the door and asked me who I was. She then explained she thought the original staff member had made a mistake and booked us into the wrong room. She offered no apology and did not mention that we were not in the deluxe room we had booked. I later went down to reception and I asked about the deluxe room, she said the only thing we were missing was a coffee machine (this is not correct) and that we could have a free coffee from the bar. The next morning when I went to check out a different person on reception again asked me if I was the other customer and tried to charge me for their breakfast. Why had out details not been changed on the system? Why did I keep being asked if I was the other customer and I believe that I should have been offered a coffee machine, robe, slipppers etc given I had booked and paid for a deluxe room?
Stayed 1 night in Aug 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piscine

Très propre et confortable. Par contre, la piscine est payante, 13€ la visite par personne…
Stayed 4 nights in Aug 2025

4/10 Poor

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a quick stop over. Staff were excellent, great breakfast and beautiful grounds.
Stayed 1 night in Aug 2025

8/10 Good

Michal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Swimming pool at extra charge

All was excellent, but an extra charge for a swimming pool that was listed as one of hotel's facilities was a disappointment :(
Stayed 1 night in Aug 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Lovely modern hotel walkable into Rouen but took about 25 mins so got a taxi back. We liked the city a lot. Didn’t eat at the hotel so can’t comment on the food
Stayed 1 night in Aug 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Need to learn how to make a Margarita cocktail and a Gin and Tonic, only advice. Otherwise, short stay worked very well.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful…but beware additional charges

Firstly it’s a beautiful new hotel, rooms are spacious and clean. People are nice and welcoming Couple of complaints…everything is “extra” pool access (size of a bathtub) €20 each. Parking €19, breakfast €25 EACH! If your a family of 4 that’s €100! You can get a steak meal in Rouen for that price! Sort yourselves ur Hyatt and give clear pricing when people are booking
Stayed 1 night in Aug 2025

10/10 Excellent

Janusz

Stayed 1 night in Aug 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and peaceful away from the centre, extremely well maintained with fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thoroughly recommend this hotel stay.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel and easy electric car charging in the covered safe carpark.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, easy to get the bus into the main town. Hotel parking ideal
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in almost all aspects except on return to room after hot few hours touring city room not made up and on request for making up room so I could shower and sleep I was told impossible for at least an hour and I had to wait!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable, and the staff were truly lovely—very welcoming and helpful. The only downside was the parking. It was mentioned at booking, but for €19 a night, and given that the hotel isn’t in the city center, it would feel a lot more thoughtful to include it. Most guests driving there will need it anyway. Still, we had a pleasant stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025