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Hyatt Place Rouen

Beaux Arts hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Hyatt Place Rouen

Terrace/patio
Indoor pool, sun loungers
Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

Map
77 Route De Neufchatel, Rouen, 76000
  • Tour Jeanne d'Arc
    ‪10 min walk‬
  • Rouen Cathedral
    ‪20 min walk‬
  • Charles Nicolle Hospital
    ‪3 min drive‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪17 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Cathedral View)

Deluxe Room, 1 King Bed (Cathedral View) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Cathedral View)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds (Cathedral View)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Rouen

Located in Gare-Jouvenet, Hyatt Place Rouen is within a 10-minute stroll of sights such as Musée des Antiquites and Museum de Rouen. This hotel has 85 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Tour Jeanne d'Arc - 10 min walk - 0.6 miles
  • Place du Vieux-Marche - 18 min walk - 1.0 mile
  • Gros Horloge - 18 min walk - 1.0 mile
  • Rouen Cathedral - 20 min walk - 1.1 miles
  • Charles Nicolle Hospital - 3 min drive - 1.1 miles

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪La Tour Jeanne d'Arc - ‬11 min walk
  • ‪Yvonne - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Le Métropole - ‬10 min walk
  • ‪Pommes d'Epices - ‬11 min walk

About this property

Hyatt Place Rouen

Beaux Arts hotel with a full-service spa and a 24-hour fitness center
Built in 2024, the brand new Hyatt Place Rouen features a full-service spa, an indoor pool, and a 24-hour gym. You can put free offsite parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Phytomer has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25.00 per accommodation, per night
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Frequently asked questions

Is free cancellation available at Hyatt Place Rouen?

Hyatt Place Rouen offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Rouen?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Rouen on Jun 29, 2025 start from $104.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Place Rouen?

This hotel is situated in Gare-Jouvenet within a 10-minute walk of Musée des Antiquites and Museum de Rouen. You'll also find Tour Jeanne d'Arc and Musée des Beaux-Arts less than a mile away.

Is there parking available at Hyatt Place Rouen?

Yes, secured parking is offered for EUR 19.00 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa at Hyatt Place Rouen?

Phytomer is the hotel's spa and services include couples treatments and massages.

Does Hyatt Place Rouen have a casino?

No, Hyatt Place Rouen doesn't have a casino.

Is there an indoor pool at Hyatt Place Rouen?

Yes, this hotel has an indoor pool.

Is Hyatt Place Rouen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Rouen?

No, but guests can enjoy a steam room at this hotel.

Does Hyatt Place Rouen have a restaurant with a breakfast menu?

Yes, Hyatt Place Rouen serves buffet breakfast for a surcharge each morning at Restaurant-Bar Zoom.

Does Hyatt Place Rouen allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt Place Rouen for a fee of EUR 25.00 per accommodation, per night. The property also provides food and water bowls.

Does Hyatt Place Rouen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Rouen?

The closest major airport to Hyatt Place Rouen is Rouen (URO-Rouen - Seine Valley), which is 8.6 mi away (25 minutes by car).

Are there rooms with balconies at Hyatt Place Rouen?

No, there aren't any guestrooms with balconies at Hyatt Place Rouen.

Hyatt Place Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 115 reviews
Rating 8 - Good. 25 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay, friendly staff and comfortable bed. Appreciated the friendly and helpful nature of the staff as we don’t speak French. Thought the price to use the pool were unnecessary, should be included in the stay but all was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed at the Hyatt Place Hotel last night, and it was fantastic. The hotel was clean, comfortable, and modern, with excellent facilities. The staff were friendly and efficient, making the experience even better. Highly recommend it and would definitely stay again!"
Stayed 1 night in Dec 2024

8/10 Good

jhoanne

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location and hotel

Easy to check in and plenty of car spaces available Breakfast was full continental. Bedroom came with air conditoning unit and bed was very comfortable. Very spacious room! Shower came with very good pressure. Fitness suite had cardio machines and some weights. Nothing bad to say at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, good food, excellent amenities, super helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Traveled with group
Liked: Cleanliness, staff & service, amenities
property brand new. very modern staff is terrific.
Stayed 1 night in Oct 2024

10/10 Excellent

Davinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great rooms and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rashmi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill. Nice place to wind down with after dinner drinks and relax in the common area.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality and comfortable hotel

Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Maribelle

Liked: Cleanliness, staff & service
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries. Staff is very nice and hotel is very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Stayed 2 nights in Sep 2024

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Noé

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Filippo

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saint Valentin à Rouen

Super séjour au Wyatt place de Rouen, tout s'est très bien passé,personnel aux petits soins ,superbe établissement moderne et bien équipé. Nous conseillons cette adresse sans soucis. Le restaurant est également très bien.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stanislas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Un 4* low-cost

Une arrivée très étonnante avec Erine : « bonjour nous avons une réservation » réponse d’erine « bah je me doute ». Cette jeune femme mériterait de retourner à l’école hôtelière. Aucun service clientèle à la hauteur d’un 4* ! En effet aucune explication sur l’établissement, les horaires, l’accès au spa, nous ne sommes pas accompagnés à notre chambre, etc On nous remet simplement une carte électronique et on nous réalise une empreinte bancaire « au cas où » on partirai sans payer les suppléments… bref une machine à la place de l’homme aurait très bien fait le même travail et peut être avec plus de courtoisie. Sinon l’établissement est beau, propre, neuf, le petit déjeuné et son buffet à volonté et diversifié. Les équipements sont sympa avec une petite salle de fitness. Cependant, le spa, le pire que nous ayons fait parmi l’ensemble de nos séjours en France et à l’étranger dans des 4 et 5*. Clarisse un accueil dans la même gamme que celui de l’hôtel, une eau à 29 degrés digne d’une piscine municipale. Un sauna à 30 degrés, un hammam qui chauffe jusqu’à seulement 51 degrés et de manière inconstante (bien que la porte soit correctement fermée). Il s’agirait d’être un peu plus vigilant sur les équipements et d’éviter d’économiser de l’argent sur ceux-ci avec des températures au plancher. Conclusion un bel établissement mais qui nécessite de revoir les prestations en particulier humaines, d’autant plus qu’il s’agit d’un 4*…
Stayed 2 nights in Feb 2025

8/10 Good

Philippe

Liked: Staff & service, property conditions & facilities, room comfort

Manque presque rien pour être excellent

Manque un petit quelque chose,mais un trés beau local tout neuf. Un lèger rodage est nécessaire.
Stayed 1 night in Jan 2025

10/10 Excellent

ugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025