Aparthotel

Urban Residences

4.0 star property
Aparthotel connected to the convention center in Rotterdam

Choose dates to view prices

Photo gallery for Urban Residences

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
View from room
Large Penthouse | View from room
Family Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available

Explore the area

View in a map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Place, Witte de Withstraat
    ‪7 min walk‬
  • Place, Markthal Rotterdam
    ‪9 min walk‬
  • Place, Erasmus Bridge
    ‪17 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪8 min drive‬

Room options

Large Apartment

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Large Apartment (Families & Couples)

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Large Penthouse

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio, Corner

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Studio

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Large Penthouse (Families & Couples)

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Rotterdam

Located in Centrum, Urban Residences is next to Lijnbaan and Beurs World Trade Center. This 77-room, 4-star aparthotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators. It's connected to the convention center in central Rotterdam and also close to Erasmus Bridge and Ahoy Rotterdam.

What's nearby

  • Witte de Withstraat - 7 min walk - 0.4 miles
  • Maritime Museum - 8 min walk - 0.5 miles
  • Markthal Rotterdam - 9 min walk - 0.5 miles
  • Boijmans Van Beuningen Museum - 10 min walk - 0.6 miles
  • Erasmus Bridge - 17 min walk - 0.9 miles

Getting around

  • Schiedam Nieuwland Metro Station - 10 min drive
  • Rotterdam Central Station - 11 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 19 min drive

Restaurants

  • ‪BURGER KING® - ‬1 min walk
  • ‪Wok to Go - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hotel NH Atlanta Rotterdam - ‬2 min walk
  • ‪La Borsa - ‬2 min walk

About this property

Urban Residences

Aparthotel connected to the convention center in Rotterdam
Urban Residences features free WiFi in public areas, express check-out, and laundry facilities. Self parking is offered for EUR 27.50 per night. The front desk has multilingual staff that can help with securing valuables and luggage storage.
Each apartment is heated and features a kitchen and space to spread out with a sitting area. Guests can expect to find free WiFi and a 38-inch LCD TV with cable channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include an espresso maker, a laptop-compatible safe, and an ironing board. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 27.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: EUR 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 38-inch LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping available once per stay
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 floors
  • 77 units
  • Bicycle rentals
  • Built in 2012
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 percent will be charged

These are all of the charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Urban Residences.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Frequently asked questions

Is free cancellation available at Urban Residences?

Urban Residences offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Urban Residences?

This aparthotel is situated in Centrum, just steps from Lijnbaan and De Koopgoot, and within a short walk of Witte de Withstraat. You'll also find Erasmus Bridge and Ahoy Rotterdam within a short drive.

Will I be able to park at this aparthotel?

Yes, secured parking is offered for EUR 27.50 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Urban Residences include a casino at the property?

No, Urban Residences doesn't have a casino.

Is there an indoor pool at Urban Residences?

No, there is no indoor pool at this aparthotel.

Is Urban Residences good for couples?

Couples staying at this aparthotel will value amenities like a kitchen, soaking tubs in some apartments, as well as proposal/romance packages.

Are there hot tubs at Urban Residences?

No, there isn't a spa tub at this aparthotel.

Does Urban Residences have a restaurant that serves breakfast?

No, Urban Residences doesn't have a restaurant that serves breakfast.

Does Urban Residences allow pets to stay free of charge?

No, pets aren't allowed at Urban Residences.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Urban Residences?

The closest major airport to Urban Residences is Rotterdam (RTM-Rotterdam The Hague), which is 5 mi away (19 minutes by car). Another top airport is Amsterdam Airport Schiphol (AMS), which is around 29.5 mi away.

Can I book a room with a balcony at Urban Residences?

Yes, some apartments at Urban Residences offer a furnished balcony and may feature city views.

Urban Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1089 reviews
Rating 8 - Good. 320 out of 1089 reviews
Rating 6 - Okay. 81 out of 1089 reviews
Rating 4 - Poor. 21 out of 1089 reviews
Rating 2 - Terrible. 34 out of 1089 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Stayed 2 nights in Sep 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Donavin

Liked: Cleanliness, amenities, property conditions & facilities
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
Sunset from my balcony
Rainbow from balcony
Fish from the Tuesday street market and cooked  in room kitchen.
World Trade Center Rotterdam. Photo from room balcony.
Stayed 3 nights in Aug 2025

10/10 Excellent

SIMON

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from the 19th floor balcony. Staff very helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Bum jin

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fermin

Business traveler
Liked: Cleanliness, room comfort

Great stay

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Stayed 8 nights in Aug 2025

2/10 Terrible

Bader, kuwait

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
Stayed 14 nights in Aug 2025

8/10 Good

CHAAND

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

regilio, Clinton

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not cleaned well
Stayed 10 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

8/10 Good

regilio, Clinton

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was not to bad
Stayed 6 nights in Jun 2025

6/10 Okay

Sergey, Spanaway

Traveled with family
Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Jody

Stayed 2 nights in Jun 2025

10/10 Excellent

Dick

Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Worse Hotel Experience from an Avid Traveler

This place is quiet a dump. The images are from years ago when the property was built. Sewer smells from the bathroom and kitchen. Holes in the walls and floor. Music blasting in the hall from the other hotel guests, who are just as trash as the hotel. Stayed 3 nights and didn't shower as the sewer smell from the bathroom was so pungent. Ruined my time in the city. I was moved to another room and the next room was just as bad. The worse hotel I've ever stayed in. Would not recommend. In fact I urge unsuspecting travelers to not fall for the images of this property. It is very misleading. This property is more akin to a terrible hostel than a hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Marian

Traveled with group
Liked: Cleanliness, amenities
Amazing view, lots of space, clean and comfortable
Stayed 3 nights in May 2025

2/10 Terrible

raxshaaz

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

zhurnphrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Didn’t recognize my vip status and
Stayed 1 night in May 2025

8/10 Good

zhurnphrey

Stayed 2 nights in May 2025

2/10 Terrible

Nady

Business traveler
Disliked: Cleanliness, room comfort
Strong mold smell. Egg residue on kitchen silverware..
Stayed 3 nights in May 2025

8/10 Good

MARLON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Apartment was really nice. Would i stay again, probably yes. Only downfall was we had no batteries in our TV remote, asked front desk and was told there are none left and to go and buy some myself, which i found to be poor service. In the end, a cleaning lady helped us out with some spare batteries, but the remote still did not work. Asked front desk if we could switch a remote from another room and was told all the TVs are different, so we had no TV for 2 nights. I felt this was very poor in terms of service
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice and clean place
Stayed 2 nights in Apr 2025

6/10 Okay

Grigoris

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The property could have been great if they were keen to do the minimum of maintenance and clean properly
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco, London

Stayed 3 nights in Apr 2025