Black Swan Lakeside Boutique Hotel

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Airport shuttle fee: NZD 100 per vehicle (one-way)
• Rollaway bed fee: NZD 80.0 per night
• Credit card charges are subject to a surcharge of NZD 2.5

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM—-9:30 PM
• Check-out: 11 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A credit card for incidental charges and a government-issued photo ID may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards. Cash is not accepted. 
• This property uses eco-friendly cleaning products.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• There are no elevators.
• No cribs or infant beds are available.
• Noise-free rooms can't be guaranteed.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).