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Ambassador Thermal Motel

3.5 star property

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Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Exterior
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Standard Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

Basic Studio, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

About the neighborhood

Rotorua

Located in Inner City, Ambassador Thermal Motel is adjacent to Government Gardens and within a 5-minute walk of Rotorua i-SITE Visitor Centre. This 19-room, 3.5-star hotel welcomes guests with 2 outdoor pools and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Night Market - 6 min walk - 0.4 miles
  • Polynesian Spa - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

At Ambassador Thermal Motel, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. If you drive, put free parking to good use. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, free newspapers, and laundry facilities.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,132 reviews
$84 nightly
The price is $97
May 18 - May 19
Total with taxes and fees
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ambassador Thermal Motel?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on Apr 20, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Ambassador Thermal Motel?

This hotel is situated in Inner City, just steps from Sir Howard Morrison Performing Arts Centre and Government Gardens, and within a short walk of Eat Street. You'll also find Tamaki Maori Village and Polynesian Spa less than a mile away.

Does Ambassador Thermal Motel include a casino on the premises?

No, Ambassador Thermal Motel doesn't have a casino.

Is there an indoor pool at Ambassador Thermal Motel?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

Does Ambassador Thermal Motel have a restaurant with a breakfast menu?

No, Ambassador Thermal Motel doesn't have a restaurant that serves breakfast.

Does Ambassador Thermal Motel allow pets to stay for free?

No, pets aren't allowed at Ambassador Thermal Motel.

Where is the closest airport to Ambassador Thermal Motel?

The closest major airport to Ambassador Thermal Motel is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 240 out of 631 reviews
Rating 8 - Good. 269 out of 631 reviews
Rating 6 - Okay. 85 out of 631 reviews
Rating 4 - Poor. 29 out of 631 reviews
Rating 2 - Terrible. 8 out of 631 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

liliya

Disliked: Cleanliness, property conditions & facilities
Ants in the room towels were stained, and they looked durty. There is no place where to dry togs.
Stayed 2 nights in Jan 2026

6/10 Okay

Andera

Traveled with family and small children, Traveled with family
Liked: Staff & service
Clean the bottom of the shower door as well as mold on the toilet tap. Ants on rhe benches in the morning. Needs ant bombing
Stayed 1 night in Jan 2026

8/10 Good

Ashlyne

Good
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
VERY basic accommodation!! In much need of some updating, cabinets all have water damage, bathroom was NOT clean, couldn’t find a towel that didn’t have a massive stain on it. It was cheep so guess you get what you pay for. Had family staying in another unit and when they turned their heat pump on the most disgusting smell came out.
Stayed 1 night in Jan 2026

6/10 Okay

Jono

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff all good. Room about right for price but shower was blocked so a little gross standing in an inch of water. Door did not lock properly and informes the manager at the end of the stay and he showed me how to lock properly. But it should have shown us in instance if there was a lnack to it which there was. Carpet felt a bit gross. A general refurb wouldn't go a miss.
Stayed 2 nights in Jan 2026

8/10 Good

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convience
Stayed 1 night in Dec 2025

10/10 Excellent

Susmita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicola

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness
The staff was fantastic and the rooms were very clean, however a bit dated.
Stayed 1 night in Dec 2025

6/10 Okay

Jen

Liked: Staff & service
Disliked: Property conditions & facilities
The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025

8/10 Good

Cara

Traveled with family
Liked: Cleanliness, amenities
Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet).
Stayed 3 nights in Dec 2025

8/10 Good

Leigh, Red Deer

Liked: Cleanliness, amenities
Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

John, Summerside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
Stayed 6 nights in Nov 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good stay
Stayed 1 night in Nov 2025

6/10 Okay

janelle

Traveled with partner
Liked: Cleanliness
Staff were nice, good safe space, room and amenities need an upgrade but overall fine.
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic no frills Rotorua motel. Friendly manager
Stayed 1 night in Oct 2025

8/10 Good

Anja

Stayed 3 nights in Oct 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Traveled with group
Liked: Amenities
Didn’t use laundry. Kitchen well equiped
Stayed 4 nights in Oct 2025

10/10 Excellent

Mahesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and courteous staff. Value for money.
Stayed 2 nights in Oct 2025