4/10 Poor
Grant
Traveled with family
Jul 20, 2025
When we arrived I was informed by the front desk that we got the last room with 2 beds and that the room had no working A/C. They would not work with me to either refund my money or just place us in a different room. Stating “ you would have to go through Orbitz for that” , which is fair. But essentially I showed up with my 2 cousins, after driving all day, exhausted… and was told welcome to your hot room that has no AC and also no screen on the window. So when we opened the window to vent the room it let bugs in. Then when we cracked the door to the hall to vent the room and apparently the room on the other side had the same issue. Their door was also cracked all night…and someone smoking pot on the floor had their smoke drifting into our room all night. This is my second disaster stay at a Motel 6. The chain is not staying on top of their affiliates. The only plus was the bathroom was clean.
Grant
Stayed 1 night in Jul 2025