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Neptuno

Central resort with a nearby private beach connected to a shopping center in Roquetas de Mar

Choose dates to view prices

Photo gallery for Neptuno

Indoor pool, outdoor pool, sun loungers
Breakfast, lunch and dinner served
Lobby
Garden
Private beach nearby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Urbanización Playa Serena,Paseo Central, Roquetas de Mar, Andalusia, 04740
  • Playa Serena
    ‪5 min walk‬
  • Playa Serena Golf Course
    ‪10 min walk‬
  • Castor Park
    ‪16 min walk‬
  • Almeria (LEI)
    ‪32 min drive‬

Room options

View all photos for Double Room, Balcony (3 adults + 1 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (3 adults + 1 children)

  • 269 sq ft
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (2 adults + 2 children)

  • 269 sq ft
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Balcony (1 adult + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (1 adult + 1 child)

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony (adults)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (adults)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (adults)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Double Room, Balcony (adults)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

Minibar, in-room safe, blackout drapes, cribs/infant beds

Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Roquetas de Mar

Neptuno places you within a 10-minute stroll of Playa Serena and Roquetas de Mar Beach. This 233-room resort welcomes guests with a restaurant and conveniences like a private beach and an outdoor pool. Located centrally in Roquetas de Mar, it's connected to a shopping center and also close to Playa Serena Golf Course and 360 Sports Complex.
View more Resorts in Roquetas de MarOpens in a new window

What's nearby

  • Playa Serena - 5 min walk - 0.3 miles
  • Roquetas de Mar Beach - 6 min walk - 0.4 miles
  • Playa Serena Golf Course - 10 min walk - 0.5 miles
  • Castor Park - 16 min walk - 0.9 miles
  • Gran Plaza Mall - 9 min drive - 4.0 miles

Getting around

  • Gador Station - 31 min drive
  • Almeria (LEI) - 38 min drive

Restaurants

  • ‪Restaurante Pizzeria Roma - ‬15 min walk
  • ‪Heladeria Alacant - ‬17 min walk
  • ‪Lilly's Bar - ‬9 min walk
  • ‪Chiringuito el Ancla - ‬10 min walk
  • ‪Di Modena - ‬16 min walk

About this property

Neptuno

Central resort with a nearby private beach connected to a shopping center in Roquetas de Mar
Neptuno features an indoor pool, an outdoor pool, and a children's pool. Self parking is available for EUR 5 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this golf resort include a gym, free WiFi in public areas, and a meeting room.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and microwaves.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

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$96 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 7.50 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet Restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 6 for children
  • Self parking fee: EUR 5 per day
  • In-room safe fee: EUR 2.5 per day
  • Crib (infant bed) fee: EUR 5.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Neptuno Hotel Roquetas de Mar
Neptuno Roquetas de Mar
Hotel Neptuno Roquetas de Mar
Hotel Neptuno
Hotel Neptuno
Neptuno Resort
Neptuno Roquetas de Mar
Neptuno Resort Roquetas de Mar

Frequently asked questions

What's there to do within easy reach of Neptuno?

This resort in Roquetas de Mar is within a 10-minute walk of Playa Serena, Roquetas de Mar Beach, and Playa Serena Golf Course. You'll also find Castor Park and 360 Sports Complex less than a mile away.

Is parking available on site at Neptuno?

Yes, parking is offered for EUR 5 per day. Though parking is limited, accessible parking is also available.

Is there a spa at Neptuno?

Spa services at the resort include body wraps, facials, mani/pedis, and massages.

Does Neptuno have a casino on the premises?

No, Neptuno doesn't have a casino.

Will I find an indoor pool at Neptuno?

Yes, this resort has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Neptuno?

There are plenty of amenities for couples at this resort, including an outdoor pool, a poolside bar, and a restaurant.

Does Neptuno have a hot tub?

No, this resort doesn't have a spa tub.

Does Neptuno have a restaurant that serves breakfast?

Yes, Neptuno serves buffet breakfast for a surcharge each morning at Buffet Restaurant.

Does Neptuno allow pets to stay free of charge?

No, pets aren't allowed at Neptuno though service animals are welcome.

Does Neptuno have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Neptuno?

The closest major airport to Neptuno is Almeria (LEI), which is 26.8 mi away (38 minutes by car).

Can I book a room with a balcony at Neptuno?

Yes, every guestroom at Neptuno comes with a balcony.

Neptuno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 25 out of 94 reviews
Rating 8 - Good. 48 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

FOGGY, San Fulgencio, Alicante

Traveled with partner
Liked: Staff & service
Apartment accommodation was very good, overall emphasis was towards the Spanish pensioners who were with "Imerso" packages. Buffet meals were very much geared to that market, limited choice and in the main very basic. Otherwise, good location for time of year and good accommodation.
Stayed 5 nights in Dec 2019

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont waste your money, book somewhere else

Rooms are a good size but small when they have 2 kingsized beds in it. Furnishings old and outdated and in need of replacing as all damaged. As winter, even though it was hot you could not put air conditioning on and no fans available. Reception suggested we open the patio door. Cats fighting all night so no sleep. Really pleased to leave this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location with good facilities

Located just 2 minute walk from restaurants and bars, 5 minutes fromthe beach. Food is only warm, that is the only down side, great choice though.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
We had a very large room ...with 2 very comfortable double beds....and great balcony
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 1 bed apartment which was more than spacious enough for our needs. We were surprised that it even had a corkscrew. We stayed on a half board basis and were pleased that there was cava for breakfast. The food may not have been of the best quality, but there was plenty of choice. The drinks were expensive, so we didn't bother. The hotel in November is frequented by a large number of Spanish oaps.
Stayed 5 nights in Nov 2019

6/10 Okay

Maxine

Traveled with family
Liked: Room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, efficient and friendly staff. Hotel room was cleaned daily
Stayed 7 nights in Oct 2019

8/10 Good

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious family hotel

Good quality spacious room! Lovely swimming pool. Bed and breakfast only so can’t comment on evening meal! Choice of continental breakfast excellent but all the hot food was cold and no fried eggs! Omelette chef would make omelette but not fried egg??? Location good and close to bars and restaurants.
Stayed 1 night in Sep 2019

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

Adequate hotel. Food terrible
Stayed 1 night in Sep 2019

8/10 Good

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be returning

Really helpful staff. Great swimming pool and comfortable apartment. Only downside was no kettle or toaster in the kitchen
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and clean rooms!

We didn't eat at the hotel but the room was clean and the hotel was in a good location.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, lovely spacious rooms but a different place at the weekends when it was very busy.
Stayed 11 nights in May 2019

6/10 Okay

shaun

Liked: Staff & service
Disliked: Property conditions & facilities

A little tired

The hotel is getting very tired and in need of modernisation
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Complex

Great service and friendly customer service and restaurant teams. Great food and complex
Stayed 5 nights in Mar 2019

8/10 Good

FoggyMick, Alicante, es

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, premises are needing refurb in many areas. Staff very good, buffet food acceptable, but varying quality. Overall provided a good Christmas break.
Stayed 4 nights in Dec 2018

8/10 Good

Maxine, Kent

Liked: Cleanliness, property conditions & facilities, room comfort
Check in very slow. The man that checked us in answered 2 very long phone calls whilst dealing with us with no apology offered. Entertainment was awful - nothing in english and nothing for kids. The hotel was full of Spanish OAPs - nothing against them but i think this should be made clear when booking so that people don't expect there to be entertainment for younger people and kids. Everything else about the hotel was good. Pools are great but outdoor pool is 120cm at it's shallowest so unsuitable for young kids.
Stayed 7 nights in Oct 2018

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Avoid this hotel. We stayed during February, so granted it was out of season, but I honestly believe that in season this hotel will still not be up to scratch. We had 4 nights booked half board and left on the morning of our third day because we could not stand it any longer even though we had paid in full up front. The hotel was clean but there was a great deal of building work going on inside the hotel which we had not been made aware of when booking. The swimming pool was drained and all the tiles were being dug out when we arrived, with a drill which was making a lot of noise, so out of use. In the reception area one of the main doors was out of use and was being worked on, there was only one bar and one restaurant open in the hotel. The food was horrible, cold slop, inedible. When I complained about the pool being out of use I was told I could use the indoor pool. The indoor pool was under a greenhouse style building which was condensating due to the heat so badly that water was dripping from the ceiling so the area was a death trap with the tiles around the pool being like ice they were so wet. It was certainly not safe for our young children to use. We checked in to our room and found our balcony overlooked a major building site where diggers were working from 8.30am until 8.30pm daily, it was relentless. Staff on reception had no interest in my complaint or why we were leaving a full day early. No refund offered.
Stayed 4 nights in Feb 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to sty cheap, especially if you are solo.
Stayed 2 nights in Oct 2017

8/10 Good

Kevin, England

Liked: Cleanliness, staff & service

Mixed bag

The in room air conditioning did not work and we had to leave the balcony door open all night. The hotel was clean and was great value. Breakfast was ok but hot food was very limited. Bathroom was tired and could do with a spruce up. Staff were very friendly and helpful. Good value for the price paid.

6/10 Okay

Paul

Convenient but food sucks!!!

The room is comfortable and the price is right....however the wifi did not work in the room. The breakfast is bland and poor quality...not worth it.

8/10 Good

Malcolm, Turre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomend

Would highly recomend this hotel,ideal for short break Great location and perfect for relaxing stay.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January 2016 trip.

I would stay again in the hotel neptuno. Breakfast was varied.

8/10 Good

Mick, Ormskirk

Liked: Cleanliness, room comfort

ok hotel, great value for money

no issues, ticked all the boxes. Happy with room and pool etc etc

6/10 Okay

FAT, LONDON

Liked: Property conditions & facilities, room comfort

It was close to the beach walking distance fine.

SOME OF RECEPTION STAFF ( MEN )WERE REALLY WELCOM AND HELPFULL. THE MAIN MALE CHEF WAS VERY KIND AND EVERY TIME WE WERE LOOKIND FOR SOMETHINGS HE SHOWED THEM TO US WITH A SMILE. THE BUFFET WAS NICE BUT THE WAITERS ( TRESS) ONLY 2 WERE KIND AND HELPFULL BUT THE REST WERE NOT SMILING TO US AND WERE NOT APPROACHING US TO CLEAR OUR TABLE . I FOUND IT STRANGE BECAUSE THEY WERE DOING FOR THE OTHER CUSTOMER. THE ROOM CLEANINESS I GAVE 3 BECAUSE WHEN WE ARRIVED WE FOUND SOME STUFFS IN SOME DRAWERS WHICH MEAN THE LAST CUSTOMER LEFT THEM AND THEY DIDNT BROTHER TO CHECK IT.

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