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Mercure Rockhampton

4.0 star property
Hotel in Rockhampton with a 24-hour front desk and an outdoor pool

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Photo gallery for Mercure Rockhampton

Business center
Restaurant
Lobby
1 bedroom, pillowtop beds, in-room safe, desk
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Pilbeam Theatre
    ‪3 min walk‬
  • Nissan Navara Arena
    ‪2 min drive‬
  • Rockhampton Showgrounds
    ‪2 min drive‬
  • Rockhampton, QLD (ROK)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

1 bedroom, pillowtop beds, in-room safe, desk

River View

7.8 out of 10
Good
(16 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Rockhampton

Located in Rockhampton City, Mercure Rockhampton is next to Pilbeam Theatre and Rockhampton Art Gallery. This 74-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Pilbeam Theatre - 3 min walk - 0.2 miles
  • Nissan Navara Arena - 2 min drive - 1.2 miles
  • Rockhampton Showgrounds - 2 min drive - 1.2 miles
  • Rockhampton Hospital - 3 min drive - 1.4 miles
  • Stockland Shopping Centre - 3 min drive - 1.9 miles

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪Criterion Hotel - ‬5 min walk
  • ‪KFC - ‬13 min walk
  • ‪Boathouse - ‬8 min walk
  • ‪Bush Inn Steak House - ‬5 min walk
  • ‪Yummy Star Noodle - ‬6 min walk

About this property

Mercure Rockhampton

Hotel in Rockhampton with a 24-hour front desk and an outdoor pool
Guests of Mercure Rockhampton enjoy an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Frequently asked questions

Is a free cancellation option available at Mercure Rockhampton?

Mercure Rockhampton offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Mercure Rockhampton?

This hotel is situated in Rockhampton City, just steps from Pilbeam Theatre and Rockhampton Art Gallery, and within a short walk of Archer Park Station & Steam Train Museum. You'll also find Nissan Navara Arena and Rockhampton Showgrounds within a short drive.

Is there parking available at Mercure Rockhampton?

Yes, uncovered self parking is offered for free at the hotel.

Does Mercure Rockhampton include a casino at the property?

No, Mercure Rockhampton doesn't have a casino.

Will I find an indoor pool at Mercure Rockhampton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Rockhampton?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a 24-hour front desk.

Are there hot tubs at Mercure Rockhampton?

No, there isn't a spa tub at this hotel.

Does Mercure Rockhampton have a restaurant with a breakfast menu?

Mercure Rockhampton offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Rockhampton allow pets to stay for free?

No, pets aren't allowed at Mercure Rockhampton though service animals are welcome.

Are there connecting rooms at Mercure Rockhampton?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mercure Rockhampton?

The closest major airport to Mercure Rockhampton is Rockhampton, QLD (ROK), which is 2.5 mi away (10 minutes by car).

Can I book a room with a balcony at Mercure Rockhampton?

Yes, every guestroom at Mercure Rockhampton comes with a balcony with some featuring river or city views.

Reviews

Mercure Rockhampton Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 311 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service
Just passing through.
Stayed 1 night in Jun 2025

6/10 Okay

Kaylee

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas, Redland Bay

Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, room comfort

Rockhampton weekend

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down. Hotel only has one lift. Coffee was not renewed when room was serviced. Good location
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable and the staff very friendly. The temperature control for the air conditioning system would make an buzzing sound during the night that kept waking me up like an alarm clock at random times. It would stop when I turned the dial and adjusted the temperature but the buzzing would start again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lyell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay her when visiting Rockhampton. Comfortable bed in central location.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

peter

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

4/10 Poor

Denis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Area is very unsafe and limited parking taken up by their own staff. They have closed off the hotel parking because of breakins and as a way of absolving themselves they now provide next to no parking while gangs roam the streets. Also they slap you with an extra $40 if you want the pullout couch made, although the room was booked for 3 they provided one bed and did not make the pull out couch, this is a blatant and shameless hidden cost. They also didnt let the breakfast buffet know that our breakfast was included so we were asked to pay, when we objected we had to stand there embarrassed waiting while they tried to sort it out.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the Mercure, I have stayed there before, it’s close to everything and easy to get to, they need to get more covered parking for people staying there, I didn’t like parking out the back of the Mecure it didn’t feel safe, the staff at the desk were very helpful on arrival, the room was clean but the air conditioning may need a overhaul was very stuffy in the room, the only thing I was disappointed in on checkout they tried to charge my room with a breakfast fee of $28.00, I did not have a breakfast in the restaurant and it was charged to my room on the 23rd which I didn’t check in till after 4.00pm so how could I have had breakfast, the girl at the desk was lovely trying to work out what was going on, I said to check your cameras I was never in there, but management made me feel like I was not telling the truth, so it has put a bit of doubt wether too stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Hanan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like pictured online. So unsafe, detectives were in the lobby yo investigate multiple break and enters and car theft. The rooms were ok but very old nothing like the pictures.
Stayed 1 night in Dec 2024

10/10 Excellent

Maika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

David

Stayed 1 night in Jan 2025

10/10 Excellent

Sharni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Only improvement would be a better / safer carpark
Stayed 2 nights in Dec 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Nice room.

Great service. Friendly staff. Very nice breakfast. Good GF options.
Stayed 1 night in Jan 2025

8/10 Good

Chloe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
There was not enough parking for in house guests . We had to park on the street. Everything else was pretty good
Stayed 1 night in Dec 2024

8/10 Good

Dane

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay wheb visiting Rockhampton
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Nice room and perfect location
Stayed 1 night in Dec 2024

8/10 Good

roslyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Aug 2024

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