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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
Art Deco hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Reception
Breakfast, lunch, dinner served; American cuisine
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

Two Room Queen Suite with SofaBed

  • Sleeps 4

Two Room King Suite with SofaBed

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 400 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Mobility/Hearing Accessible Two Room King Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible Queen Room with 3X3 Shower

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 King Deluxe 2 Room Suite-9th Floor-City Vw

  • Sleeps 4

Two Room Two Queen Suite with SofaBed

  • Sleeps 6

Two Queen Room

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Suite with 3X3 Shower

  • Sleeps 6

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About the neighborhood

Rochester

Located in Downtown Rochester, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is adjacent to Rochester Museum and Science Center and within a 5-minute walk of Strasenburgh Planetarium. This 155-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.1 miles
  • Park Avenue - 5 min walk - 0.3 miles
  • George Eastman Museum - 11 min walk - 0.6 miles
  • Eastman School of Music - 13 min walk - 0.7 miles
  • Strong - 15 min walk - 0.8 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Ardor Park Artisanal Pizza - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪Bachelor Forum - ‬8 min walk
  • ‪The Mad Hatter Restaurant & Bakery - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with a full-service spa and a 24-hour fitness center
Guests staying at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

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Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

Are free cancellation options available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on Dec 28, 2025 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

This hotel is situated in Downtown Rochester, just steps from Rochester Museum and Science Center and Strasenburgh Planetarium, and within a short walk of Park Avenue. You'll also find Strong and George Eastman Museum less than a mile away.

Will I be able to park at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Ape + Canary Spa is the hotel's spa and services include facials, massages, and body treatments.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a casino on the premises?

No, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton doesn't have a casino.

Is there an indoor pool at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, this hotel doesn't have a spa tub.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton feature a restaurant that includes a breakfast menu?

Yes, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton serves a cooked-to-order breakfast for a surcharge each morning at CHAR Steak and Lounge.

Will The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton allow pets to stay for free?

No, pets aren't allowed at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

Are there connecting rooms at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The closest major airport to The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is Greater Rochester Intl. Airport (ROC), which is 8.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, some guestrooms at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offer a balcony and may feature city views.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a wedding venue on site?

Take advantage of the wedding venue at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton if you plan to say "I do" during your trip.

Reviews

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 913 reviews
Rating 8 - Good. 207 out of 913 reviews
Rating 6 - Okay. 92 out of 913 reviews
Rating 4 - Poor. 41 out of 913 reviews
Rating 2 - Terrible. 21 out of 913 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting our son who lives near by. Its very conveniently located with many restaurants within walking distance. The staff was great.
Stayed 4 nights in Sep 2025

4/10 Poor

Edward

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get it together

Old and tired to describe the carpeting, elevators, etc. is an understatement. Had to travel 9 hours the day I checked out without a shower because there was no water. It wasn’t a municipal issue. That should never happen. With the amount I paid for my room, I’d think there could be a more robust maintenance program.
Stayed 4 nights in Sep 2025

8/10 Good

Frederick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. But Expedia dropped the ball. They did not share the change in the date for my arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 2 nights in Sep 2025

6/10 Okay

Nina

Stayed 4 nights in Jul 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for six days and felt that the room was dated in the kitchen needed to be updated
Stayed 6 nights in Aug 2025

10/10 Excellent

Kimberly Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

6/10 Okay

Brienne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although major updates are needed, such as new carpet, balcony doors, and the pull-out sofa, some of the staff were very kind. Which made for a desirable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Zebrick

Stayed 1 night in Aug 2025

4/10 Poor

Vehbi

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room is absolutely disgusting! There are stains all over the walls, ceiling and furniture. The couch is disgusting, there’s stains on the couch. The computer chair in the room looks like you picked it out of the trash and placed it in our room, it’s full of stains and it’s ripped. The wallpaper in the bedroom is peeling off the wall, there’s dirty finger prints on the ceiling. All the furniture is full of stains. I chose this venue for a special occasion and we came here after our wedding for our first stay as husband and wife. My wife walked in her dress, i still had my tux on… your staff was not welcoming and didn’t even say congratulations! To them We were just a regular guest checking in… i am highly disappointed in your staff, and the lack of quality control for the rooms. Your hotel took our special night from us, the most special night of our life that we will never get back! I paid almost $300 to stay in a run down furniture room full of stains on the walls and ceiling. I will be sure To never book a hotel room at the Strathallen Hotel again and share my negative experience with my family and friends to prevent them from disappointment, very disappointing for your brand.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Would love complimentary breakfast. Wonderful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Fawad, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Strathallan Hotel and had a great experience overall. The room was clean and comfortable, and the staff were friendly and welcoming. The breakfast was with a buffet offering and the added flexibility of ordering from a menu.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time here and doesn’t disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Traci

Stayed 3 nights in Aug 2025

6/10 Okay

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025