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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property
Hotel with free parking, near University of Rochester

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Exterior
Lobby
Premium bedding, in-room safe, individually furnished, laptop workspace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
30 Celebration Drive, Rochester, NY, 14620
  • Strong Memorial Hospital
    ‪8 min walk‬
  • University of Rochester
    ‪11 min walk‬
  • Strong
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Hilton Garden Inn Rochester/University & Medical Center places you within a 10-minute stroll of Mount Hope Cemetery and Strong Memorial Hospital. This 3-star hotel has 136 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Strong Memorial Hospital - 8 min walk - 0.5 miles
  • Highland Park - 10 min walk - 0.6 miles
  • University of Rochester - 11 min walk - 0.6 miles
  • Monroe Community College - 3 min drive - 1.6 miles
  • Strong - 5 min drive - 2.7 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Wendy's - ‬6 min walk

About this property

Hilton Garden Inn Rochester/University & Medical Center

Hotel with free parking, near University of Rochester
Guests of Hilton Garden Inn Rochester/University & Medical Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer designer toiletries. Other standard amenities include MP3 docks, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Exterior

Staybridge Suites Rochester University by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
$166 nightly
The price is $190
Jun 30 - Jul 1
Total includes taxes and fees
Staybridge Suites Rochester University by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grappa

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Rochester/University & Medical Center?

Hilton Garden Inn Rochester/University & Medical Center offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Rochester/University & Medical Center?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester/University & Medical Center on Jul 18, 2025 start from $217.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Garden Inn Rochester/University & Medical Center?

This hotel is located in Rochester, a short 11-minute walk from Highland Park and also 13 minutes on foot from Genesee Valley Park. You'll also find Strong and Blue Cross Arena within a short drive.

Will I be able to park at Hilton Garden Inn Rochester/University & Medical Center?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Rochester/University & Medical Center feature a casino?

No, Hilton Garden Inn Rochester/University & Medical Center doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Rochester/University & Medical Center?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Hilton Garden Inn Rochester/University & Medical Center a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Rochester/University & Medical Center?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Rochester/University & Medical Center have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Rochester/University & Medical Center serves a cooked-to-order breakfast for a surcharge each morning at Grappa.

Does Hilton Garden Inn Rochester/University & Medical Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Rochester/University & Medical Center for a fee of USD 50 per accommodation, per stay. A deposit of USD 50.00 per stay is collected.

Does Hilton Garden Inn Rochester/University & Medical Center have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Rochester/University & Medical Center?

The closest major airport to Hilton Garden Inn Rochester/University & Medical Center is Greater Rochester Intl. Airport (ROC), which is 3.6 mi away (7 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Rochester/University & Medical Center?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Rochester/University & Medical Center.

Does Hilton Garden Inn Rochester/University & Medical Center have a wedding venue?

Take advantage of the wedding venue at Hilton Garden Inn Rochester/University & Medical Center if you plan to say "I do" during your trip.

Hilton Garden Inn Rochester/University & Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 900 reviews
Rating 8 - Good. 189 out of 900 reviews
Rating 6 - Okay. 49 out of 900 reviews
Rating 4 - Poor. 16 out of 900 reviews
Rating 2 - Terrible. 23 out of 900 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the University and the restaurant is amazing. On site coffee is adequate but there’s a Starbucks nearby - we took full advantage of it.
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this facility. It's quiet, serene, and understatedly luxurious. We travelled from Las Cruces New Mexico on the way to Vermont and this was by far the best hotel that we stayed in our trip across the country. I highly recommend this property to all.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for anyone visiting the U of R area... nice rooms, clean, and great staff... convenient to the campus and many restaurants ... will stay again...
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one negative comment (and it’s pretty minor) - the bathroom smelled of urine. Otherwise very nice experience and will stay here again when in town. Your staff is friendly, helpful, courteous, kind, going out of their way to help. Highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was all done online and so we got a digital key, which makes it so convenient with 2 toddlers. We were able to select our room online and selected a more spacious room. The only downside is, we were greeted by a beetle of some sort on the bed! The hotel is also across from a large cemetery, if you are superstitious, it may not be for you.
Stayed 2 nights in Mar 2025

2/10 Terrible

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor on all counts

These THREE ROOMS were absolutely disgusting! Had to request 3 different rooms. 1st room on second floor was soiled to include broken lock on door, phone did not work, foul smell, stained sheets and mattress with blood or stool on curtains. 2nd room the same, again, second floor and the last room was Fourth Floor, exact same dirty and broken lock! I CALLED HOTELS.COM to explain what was happening lady on phone was incredibly rude, argumentive and hung up on me after telling me to take my issue to the front desk for refund.I spoke to front desk, after also waiting over 15 min for someone to appear at the desk while i was calling the desk on my cell phone. He did not answer and magically appeared with a hood on his head! I left facility and drove back home 4 hours away(total trip 8 hours travel back to back). My medical test was not completed because there was no other hotels with open rooms! I was charged twice and ONE CREDIT! THEY STILL CHARGED $226.?? and change to my card! DIRTY, UNSAFE, POOR EMPLOYEES, RUDE 800 NUMBER, THEFT OF MONRY. GASLIGHTING. DO NOT STAY HERE!!
Stained sheets and mattress with foul smell in each of the 3 rooms i tried before leaving facility. Not for $226.00 per night! NO refund to paid room was given
Blood or stool on the drapes in 2 of the 3 rooms I moved to then left facility. GROSS! Not for $226.00 per night! Do not book through Hotel.com! They are ignorant and hang up on you when you bring these issues up! No refund to paid room was given
No mattress pad, just a fitted sheet on the nasty mattress. Not for $226.00 per night!No refund to paid room was given
Stayed 1 night in Mar 2025

10/10 Excellent

Kristel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice, staff is very helpful and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Traveled with family and small children
Disliked: Staff & service
Had to wait a while for the front desk person to open the door so we can check in late in the evening. It was super cold, middle of a snow storm and no one answered the phones. The rep eventually arrived claiming he was helping a guest in their room. After checking in, we called down to ask questions. Again no answer! Night front desk management needs to be upgraded. Room was just ok! Some areas were not clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel, Wading River

Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Matt

Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital if you need to stay overnight. Clean and comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The workout facility was good and the property was clean, updated and cozy.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the medical center
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Stayed 1 night in Jan 2025

10/10 Excellent

Rosalyn, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025