Located in West End, The West End Flats is within a 10-minute stroll of sights such as Shaftman Performance Hall and Jefferson Center. This 4.5-star aparthotel has 24 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and free self parking.
Virginia Museum of Transportation - 11 min walk - 0.6 miles
Center in the Square - 19 min walk - 1.0 mile
Science Museum of Western Virginia - 19 min walk - 1.0 mile
Taubman Museum of Art - 3 min drive - 1.1 miles
Getting around
Roanoke Station - 18 min walk
Roanoke Regional Airport (ROA) - 18 min drive
Restaurants
A Few Old Goats Brewing
Jaybird Tavern - 15 min walk
Texas Tavern - 15 min walk
RND Coffee Lounge - 10 min walk
Macado's - 15 min walk
About this property
The West End Flats
A local mainstay since 1906, The West End Flats offers free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Staff members are on hand to provide concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury aparthotel include a vending machine and barbecue grills.
Each apartment is soundproofed and features a kitchen and a furnished balcony or patio, and there's space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 65-inch Smart TV with digital channels and Netflix. The memory foam bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a washer/dryer, a fenced private yard, and a coffee maker.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fee: USD 50 per pet per night (maximum USD 100 per stay)
Service animals exempt from fees
Off-leash area
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Area rugs in public areas
Front entrance ramp
No elevator (single-level property)
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoking not allowed
Services and conveniences
Concierge services
Electrical adapters
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Mobile key entry
Restaurant dining guides
Vending machine
Virtual front desk
Location highlights
In a historical district
In an entertainment district
Near a hospital
Near a train station
Near a zoo
Near the airport
Things to do
Bicycle parking
Bicycle storage
Bicycle tours
Bicycle rentals nearby
Hiking/biking trails nearby
Rock climbing nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 floors
24 units
Bicycle parking
Bicycle storage
Built in 1906
Cleaning products are eco-friendly
Electric car charging station
Individual decor
Individual furnishings
Some LED lighting used
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
This property welcomes pets for USD 50 per pet, per night (maximum USD 100 per stay)
Dogs and cats only
An off-leash area is available
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: USD 200 per accommodation, per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21
Driving? This property offers free parking, along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
Long-term renters welcome.
There are no elevators.
Property is also known as
The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke
Frequently asked questions
What's there to do within easy reach of The West End Flats?
This aparthotel is situated in West End within a 10-minute walk of Jefferson Center and Shaftman Performance Hall. You'll also find Virginia Museum of Transportation and Center in the Square less than a mile away.
How much does it cost to stay at The West End Flats?
As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at The West End Flats on Jul 8, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Will I be able to park at The West End Flats?
Yes, secured self parking is offered for free at the aparthotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.
Does The West End Flats have luxury amenities?
Yes, a bar/lounge and concierge services are some guest luxuries of this aparthotel.
Does The West End Flats include a casino on the premises?
No, The West End Flats doesn't have a casino.
Will I find an indoor pool at The West End Flats?
No, there is no indoor pool at this aparthotel.
What will couples enjoy most about a stay at The West End Flats?
Amenities that appeal to couples at this aparthotel include Hulu, a memory foam mattress, and a kitchen.
Are there hot tubs at The West End Flats?
No, there isn't a spa tub at this aparthotel.
Does The West End Flats have a restaurant with a breakfast menu?
No, The West End Flats doesn't have a restaurant that serves breakfast.
Will The West End Flats allow pets to stay for free?
Although they can't stay for free, cats and dogs are welcome at The West End Flats for a fee of USD 50 per pet, per night. The property also provides an off-leash area.
Are there connecting rooms at The West End Flats?
No, there aren't connecting guestrooms at this aparthotel.
How close is the airport from The West End Flats?
The closest major airport to The West End Flats is Roanoke Regional Airport (ROA), which is 6.6 mi away (18 minutes by car).
Can I book a room with a balcony at The West End Flats?
Yes, every apartment at The West End Flats comes with a furnished balcony/patio and some offer mountain views.
The West End Flats Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet, roomy
Charles
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Christian
Feb 4, 2026
Liked: Cleanliness, amenities, communication
Unbelievable room, location, and great communication. Will easily here, again .
Christian
Stayed 1 night in Feb 2026
Verified
8/10 Good
John
Feb 1, 2026
Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
John
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kathleen
Dec 11, 2025
Liked: Cleanliness, amenities, communication
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Kathleen
Stayed 1 night in Dec 2025
Verified
8/10 Good
Annette
Feb 26, 2026
Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Annette
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
John
Oct 17, 2025
Liked: Cleanliness, room comfort, communication
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
John
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
John
Dec 6, 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was exactly as described. Great location - fit my needs as needed
John
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Savanna
Jan 19, 2026
We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Savanna
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kimberly
Oct 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
Kimberly
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Marcus
Nov 9, 2025
Liked: Cleanliness, room comfort, communication
Very nice and was very clean. !
Marcus
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Fredrick
Oct 13, 2025
Liked: Cleanliness, room comfort, communication
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
Fredrick
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Linda
Oct 1, 2025
Liked: Cleanliness, room comfort, communication
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Linda
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Tina
Oct 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room!
Tina
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Allison
Nov 27, 2025
Liked: Cleanliness, amenities, communication
Clean room & spacious layout
Allison
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
robert
Nov 7, 2025
Liked: Cleanliness, amenities, communication
Clean. Spacious. Great stay!
Brewery in same building!!
robert
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Jane
Sep 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the attached brewery! Clean and comfortable!
Jane
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
John
Oct 17, 2025
Liked: Cleanliness, room comfort, communication
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
John
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jennifer
Dec 6, 2025
Liked: Cleanliness, amenities, communication
Easy check in and check out. Great security. Huge tvs. Very clean.
Jennifer
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Sasha
Jan 23, 2025
Liked: Cleanliness, property conditions & facilities, communication
Very nice stay for an affordable price. The host is very thoughtful and goes above and beyond for stay!
Sasha
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Lisa
Aug 3, 2025
Liked: Cleanliness, room comfort, communication
Comfortable Stey
Very comfortable and well furnished apartment that served our trip needs extremely well.
Lisa
Stayed 2 nights in Aug 2025
Verified
2/10 Terrible
Joseph
Dec 1, 2025
Disliked: Communication
Booked for a single night while on a business trip to Roanoke. Spent less than 2 hours in the room listening to the neighbors party and have
Joseph
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Christopher
Sep 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean and spacious
Christopher
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Rashod
Jul 2, 2025
Liked: Cleanliness, room comfort, communication
Great place. I love the small apartment feel. Kitchen was awesome.