Hotels in Richwood

"On the positive side, the staff was extremely helpful and friendly throughout my stay. They were welcoming and attentive, which made check-in and any interactions pleasant. The breakfast was also good, with a decent variety to start the day. However, the overall condition of the hotel left much to be desired. The carpets appeared very worn and unclean, which gave the space a neglected feel. The mattress in my room was uncomfortable—lumpy and uneven—making it difficult to get a good night’s rest. The most concerning issue was finding a roach in my room (217) the night before checkout. This was very unsettling and, unfortunately, overshadowed the otherwise positive aspects of my stay. I did report this to the front desk and hope it is addressed promptly. While the staff and service were commendable, the condition of the hotel and cleanliness issues need significant improvement."

"Clean room"

"There was items left in the refrigerator and microwave. There was no coffee maker. The bed cover was old and had two slash cuts. The under sheets were clean though. The towels were only two and it was felt harsh old. "