Quality Inn and Conference Center

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
A hotel with a sign reading "Quality Inn & Suites" and a modern building with multiple floors.
A breakfast area with a counter, coffee machines, and seating.
Indoor pool, pool umbrellas, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪19 min drive‬

Room options

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

You may also like

About the neighborhood

Richmond

Quality Inn and Conference Center places you next to Old National Road Welcome Center and within 2 miles (3 km) of Richmond Mall. This 135-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. Located centrally in Richmond, it's connected to the convention center and also close to Hayes Arboretum and Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.1 miles
  • Richmond Mall - 2 min drive - 1.4 miles
  • Earlham College - 16 min drive - 5.1 miles
  • Wayne County Fairgrounds - 19 min drive - 12.5 miles
  • Miami University - 39 min drive - 32.2 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Red Front - ‬5 min drive

About this property

Quality Inn and Conference Center

At Quality Inn and Conference Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids stay free when using existing bedding
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Are free cancellation options available at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn and Conference Center?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on Aug 16, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn and Conference Center?

This hotel is located in Richmond, close to Hayes Arboretum, Glenn Miller Park, and Richmond Art Museum. You'll also find Richmond Mall and Richmond Civic Theatre within a short drive.

Will I be able to park at Quality Inn and Conference Center?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Quality Inn and Conference Center feature a casino at the property?

No, Quality Inn and Conference Center doesn't have a casino.

Will I find an indoor pool at Quality Inn and Conference Center?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Inn and Conference Center?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free wired internet as well as an indoor pool.

Are there hot tubs at Quality Inn and Conference Center?

No, there isn't a spa tub at this hotel.

Does Quality Inn and Conference Center have a restaurant with a breakfast menu?

Quality Inn and Conference Center offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn and Conference Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn and Conference Center for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Quality Inn and Conference Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Quality Inn and Conference Center?

No, there aren't any guestrooms at Quality Inn and Conference Center that offer a balcony.

Does Quality Inn and Conference Center have a wedding venue?

There are wedding services available at Quality Inn and Conference Center if that's in your vacation plans.

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 244 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 151 out of 1001 reviews
Rating 2 - Terrible. 171 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty seen numerous customers leave right after checking in. Nothing good to say about this location
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Vilayut

Liked: Cleanliness, staff & service
Polite staff and good, clean rooms
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Justine

Liked: Cleanliness, staff & service, amenities
Staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Onda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
Walls were stained from water damage. Sheets were also stained.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

sanjaykumar

Disliked: Cleanliness, amenities, property conditions & facilities
hotel has terrible smell everywhere inside the room ally, hallways, lobby, Not breathable.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not as clean as we anticipated. We were able to sleep and eat breakfast the next morning, but the 2nd room we reserved had not been cleaned. This is not a family friendly location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Plus-plenty if parking Cons: poorly maintained property, first room was leaking water from ceiling, moved to 2nd room and it had a door with a 1/8”-1/4” gap when closed that was not secure or private, 3rd room had an odor and one of the two beds had dirty sheets, just gave up and slept in the not so dirty bed. Not staying here ever again.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rundown just grungy hotel. You absolutely get what you pay for here spend 20 extra dollars go somewhere else
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Adrienne

Liked: Staff & service
Lots of parking and nearby restaurants and stores. Easy access to I-70. Older hotel but the staff was good about switching to a cleaner room.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs cleaning and matinece
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Staff & service, amenities
They always treat me good there!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Ranesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My sheets had stains and when I noticed the staff they simply brushed me off. The hotel smelled like smoke in the hallway on the 2nd floor. Overall I would not stay again at this hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Facility was clean and safe. Staff were friendly and courteous.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The overnight clerk was very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

FRANCISCO

Liked: Staff & service
The price is fair for the location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Frankie

Disliked: Cleanliness, staff & service, property conditions & facilities
No the property did not feel per feeling at all I paid a 50 dollar pet fee, and then was asked if I had paid the fee like 4 different times. The room was terrible the sheets were dirty the carpet didn't even go to the wall it looks like they have black mold. It was advertised as a nice hotel I feel like I spent 193 to stay at a 40 dollar a night motel. Definitely will never stay there again. I have pictures for proof as well
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Cleanliness stood out
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025