Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Coffee service
Property amenity
BBQ/picnic area
Lobby

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

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Room options

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richmond

Quality Inn and Conference Center places you next to Old National Road Welcome Center and within a mile (2 km) of Richmond Mall. This 135-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. Located centrally in Richmond, it's connected to the convention center and also close to Hayes Arboretum and Glenn Miller Park.

What's nearby

  • Richmond Mall - 2 min drive - 1.4 miles
  • Glenn Miller Park - 4 min drive - 2.2 miles
  • Hayes Arboretum - 5 min drive - 1.8 miles
  • Earlham College - 9 min drive - 5.7 miles
  • Wayne County Fairgrounds - 16 min drive - 8.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
At Quality Inn and Conference Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Croatian, English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids stay free when using existing bedding
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Are free cancellation options available at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see close to Quality Inn and Conference Center?

This hotel is located in Richmond, close to Richmond Mall, Indiana Football Hall of Fame, and Wayne County Fairgrounds. You'll also find Hayes Arboretum and Glenn Miller Park within a short drive.

Is parking available on site at Quality Inn and Conference Center?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn and Conference Center feature a casino at the property?

No, Quality Inn and Conference Center doesn't have a casino.

Will I find an indoor pool at Quality Inn and Conference Center?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Inn and Conference Center?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free Internet access as well as an indoor pool.

Does Quality Inn and Conference Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn and Conference Center have a restaurant with a breakfast menu?

Quality Inn and Conference Center offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn and Conference Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn and Conference Center for a fee of USD 25.00 per pet, per night.

Does Quality Inn and Conference Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Quality Inn and Conference Center?

No, there aren't any guestrooms with balconies at Quality Inn and Conference Center.

Does Quality Inn and Conference Center have a wedding venue?

There are wedding services available at Quality Inn and Conference Center if that's in your vacation plans.

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 139 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kristie

Disliked: Cleanliness, staff & service, property conditions & facilities
First room’s air conditioner had a loud squeaking noise that was clearly known because they acknowledged and immediately moved me upon request. They had no other King rooms so I moved to a double Queen which had no towels, no shower curtain, trash still in the bathroom bin and a disgustingly dirty toilet with fermented urine in it.
Stayed 1 night in May 2025

4/10 Poor

Jamie

Traveled with family
Disliked: Amenities, property conditions & facilities
staff was unprofessional, wasn't wearing anything to define them as staff. Breakfast was not good, no electricity working so no toaster, only cold cereal, the waffle maker did work, juice machine not mixing juice and coffee were very strong. Beds were comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

4/10 Poor

Trent

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Will never stay here again

Have stayed here 3 other times and they did not charge for an emotional support animal, except for this time and would not waiver. First room they gave had not been cleaned. Second room had water leak stains from the ceiling. Toilet and sink was very slow to drain. Shampoo dispenser was empty. Chair for desk was ripped and showing cushion. Half of the channels would not come in. Even the hallway outside of room was filthy.
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed on Expedia as having a pool. Pool closed. Staff said pool has been closed for years. Appears old and run down. Staff not friendly.
Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.

6/10 Okay

Patricia, Monticello

Traveled with partner
Disliked: Amenities, property conditions & facilities
Inconvenience pool & workout room both closed for maintenance for the entire stay. But my Expedia search included these amenities. Continental breakfast not very healthy. 1 hard boiled egg available at 7am. Hotel has a weird odor and no insulation in the walls can hear everything above below and beside your rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Emily

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Vivian

Traveled with family
Liked: Staff & service
Outside looks nice and front desk, sheets on bed inside out. Need a cleaner Shower curtain.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and free breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was excellent
Stayed 1 night in Mar 2025

2/10 Terrible

Robin

Stayed 1 night in Mar 2025

8/10 Good

jajuan

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

Jared R

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

4/10 Poor

Kristen

Someone I was not sharing my room with, was able to bypass the lock. I had my back to them, but heard men snickering. Then they shut the door. And moved on.
Stayed 1 night in Mar 2025

4/10 Poor

Glenn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location Room door safety latch was missing No place to hang clothes other than in the bathroon. Very poor room lighting TV was very slow response to come on or change volume/channels. Bed was HARD.
Stayed 2 nights in Feb 2025

2/10 Terrible

Patty

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. No kleenex tissue. Hook behind door broke. Elevator was unsafe
Stayed 1 night in Feb 2025

10/10 Excellent

albert, Middletown

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel that actually had plenty of parking for trucks
Stayed 1 night in Feb 2025

4/10 Poor

Herbert

Traveled with family
Disliked: Property conditions & facilities
Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025