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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lobby
Lobby sitting area
Point of interest
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪8 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Columbia Point Golf Course
    ‪18 min walk‬
  • Airport, Richland, WA (RLD)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a wall art piece, and a nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • CNS Cares - 3 min walk - 0.2 miles
  • Howard Amon Park - 8 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 18 min walk - 1.0 mile
  • Toyota Center - 10 min drive - 5.6 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Zip's - ‬17 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Guests staying at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 7.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Aug 16, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel is situated in South Richland within a 10-minute walk of Columbia River and Howard Amon Park. You'll also find Richland - Benton City Loop and Columbia Point Golf Course less than a mile away.

Is there parking available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a casino?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

Is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection good for couples?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub as well as a hot tub and wedding services.

Are there hot tubs at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, but this hotel does have a sauna.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serves free buffet breakfast each morning from its snack bar.

Will Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection for a fee of USD 50.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

The closest major airport to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Are there rooms with balconies at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, there aren't any guestrooms at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection that offer a balcony.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 933 reviews
Rating 8 - Good. 219 out of 933 reviews
Rating 6 - Okay. 172 out of 933 reviews
Rating 4 - Poor. 85 out of 933 reviews
Rating 2 - Terrible. 93 out of 933 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Opal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old, almost run down feel. Inside lobby seemed remodeled but the outdoor entrances to the rooms feels sketchy with poor lit hallways.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms, comfortable bed. Nice location next to the river trail for walking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Easy to get to. Room was nice and clean. Would definitely stay here again
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay and relax . Amazing place to walk my dog
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 2 dogs and the pet rooms were comfortable and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness
The location is convenient to everything I needed it for. And the accommodations were clean and comfortable.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pirouette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad budget-friendly option. Definitely had more of motel vibes than hotel vibes, but was just fine for our quick one night stay. Parking was easy and plentiful, and the area felt safe. I appreciated the free breakfast which included some basics.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities
Exterior needs to be painted and updated. Looked run down. Interior rooms were very well done and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Affordable, Decent Breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Room was clean and warm when I walked in! The morning staff was super friendly!
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't try the hot tub. breakfast was okay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached restaurant was closed, but many options near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dalarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for people traveling with pets. Safe, convenient, clean. Pet fees are slightly higher at $50 a pet but hotels.com never has the pet fees on their site which they should
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities
Very clean room. The staff was very pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities
Place was clean and enjoyed the stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rusty

Great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Nice sized room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Lindsay

Disliked: Cleanliness, amenities
There were several dead bugs in the room and bathroom upon arrival. The pool and hot tub weren’t clean and the hot tub was very low in water.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
The room was nice and quiet I would recommend it to family and friends it was a nice stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hot, had a dinner in the lounge, very good,..
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Amenities
The hotel beds were very comfortable, but there was little sound proofing. Our room looked over the parking lot. We were disappointed to find the restaurant (predominately displayed in the photos) permanently closed. The breakfast was in a room with cement floors and was very noisy. Three out of four gates to the pool were not working. The best part was the location, with a lovely river walk and close to the park.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
The building was dated, There was an attempt to remodel the room we stayed in but it was very low budget. I assume the rest were similar. Everything was clean, The room was comfortable, Staff were great. We didn't use the amenities much as we were there for one night. For a similar price there were much nicer properties less than 5 min away also on the river.
Stayed 1 night in Apr 2026