Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Down comforters, minibar, in-room safe, individually furnished
Beach bar
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Marina di Rapallo
    ‪3 min walk‬
  • Spiaggia pubblica Travello
    ‪10 min walk‬
  • Rapallo Castle
    ‪14 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪32 min drive‬

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Room options

Exclusive Double Room, Sea View

9.4 out of 10
Exceptional
(25 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Classic Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Suite

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Exclusive Double Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Rapallo

Excelsior Palace Portofino Coast places you next to Marina di Rapallo and within a 10-minute walk of San Michele di Pagana Beach. This 119-room, 5-star hotel has 2 restaurants along with conveniences like a private beach and an outdoor pool.

What's nearby

  • Marina di Rapallo - 3 min walk - 0.2 miles
  • San Michele di Pagana Beach - 6 min walk - 0.4 miles
  • Spiaggia pubblica Travello - 10 min walk - 0.5 miles
  • Rapallo Castle - 14 min walk - 0.8 miles
  • Paraggi Beach - 6 min drive - 3.5 miles

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 33 min drive

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

Luxury hotel on the beach, with outdoor pool
Guests of Excelsior Palace Portofino Coast enjoy a private beach, an outdoor pool, and a gym. Valet parking is available for EUR 20 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • EdenRoc Lounge&Restaurant
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (6,458 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 120.0 per night
  • Cribs/infant beds are available for EUR 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 120.0 per night
  • Rollaway bed fee: EUR 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number IT010046A17PKKRS3I

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 01 to April 30 in accordance with national or local laws.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Is free cancellation available at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Excelsior Palace Portofino Coast?

This hotel in Rapallo is within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. You'll also find Paraggi Beach and Portofino Marina within a short drive.

Will I be able to park at Excelsior Palace Portofino Coast?

Yes, covered valet parking is offered for EUR 20 per night with in/out privileges. Though parking is available on request, electric car charging is also available.

Is there a spa available at Excelsior Palace Portofino Coast?

Spa services at the hotel include sports massages, deep-tissue massages, detox wraps, and aromatherapy.

Does Excelsior Palace Portofino Coast feature a casino on the premises?

No, Excelsior Palace Portofino Coast doesn't have a casino.

Will I find an indoor pool at Excelsior Palace Portofino Coast?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Excelsior Palace Portofino Coast good for couples?

This boutique hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Excelsior Palace Portofino Coast?

No, this hotel doesn't have a spa tub.

Does Excelsior Palace Portofino Coast have a restaurant with a breakfast menu?

Yes, Excelsior Palace Portofino Coast has 2 restaurants, and serves free buffet breakfast each morning.

Will Excelsior Palace Portofino Coast allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Excelsior Palace Portofino Coast for a fee of EUR 15 per pet, per day.

Does Excelsior Palace Portofino Coast have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Excelsior Palace Portofino Coast?

The closest major airport to Excelsior Palace Portofino Coast is Cristoforo Colombo Airport (GOA), which is 24.9 mi away (33 minutes by car).

Can I book a room with a balcony at Excelsior Palace Portofino Coast?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Does Excelsior Palace Portofino Coast offer wedding services?

Take advantage of the wedding venue at Excelsior Palace Portofino Coast if you plan to say "I do" during your trip.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

megan

Liked: Cleanliness, property conditions & facilities
Great spa and pool
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, if you are allergic to dogs/cats, take your allergy meds! I forgot mine and had a rough time allergy wise. Cute dogs everywhere :) BUT Everything about this hotel is awesome. They have a very attentive staff, great food, awesome bar and the views are top notch. The pool was heated while we were there and it was something out of a movie.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nayef

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Mar 2025

10/10 Excellent

Salih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You know those dream elegant hotels you see in movies always wishing that you’d stay at one like that. Well this hotel is just that, the best customer service we’ve experienced. The staff were extremely polite and helpful, the hotel was very clean and well put together, the food was amazing and the views were one of a kind. 5 stars is not enough to express how good this hotel is as we are already planning our second stay there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is a true five star hotel. It is excellent, we had a very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Hector, Luquillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel. The view and pool area is spectacular. The Chef at the restaurant could be better. Do nor recommend sinning at the restaurant
Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, rooms, dining and views were spectacular…loved this hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great. The facility and the staff are wonderful. The only complaint I have is that they allow dogs and I stepped in dog poop on their elevator! Yes, kind of funny but is that what one expects from a five star hotel? We would book this hotel again and overall it still got a five star review. Good buffet breakfast was also nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Natan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous vacation in the Italian Rivera

Amazing hotel, with infinity pool, Spa and great fitness center. Unique location and atmosphere. We were upgraded in the room and got a great service and worm reception
Stayed 1 night in Mar 2025

10/10 Excellent

Hasan, Hanover Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lovely location, close proximity to many of the local places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel 5*****

Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star
Stayed 1 night in Mar 2025

10/10 Excellent

David, MCLEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with stunning views. The staff was exceptionally friendly and kind. I would definitely return.
Stayed 1 night in Feb 2025

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey Julia, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. A very beautiful location with a view. Loved our terrace view. Dinner was exceptional as well as our Martinis in the bar !
Stayed 2 nights in Feb 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Fantastic experience at this lovely old world property. Great breakfast buffet with stunning views of the bay and sea.
Stayed 1 night in Dec 2024

10/10 Excellent

Alba Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd stay - always a pleasure

Feb 2023, 2024, 2025 we stayed for a couple nights at the Excelsior Palace and every time has been a great experience. Rooms are lovely, very comfortable, great amenities (we've been in 3 classifications: all were great). The breakfast buffet is wonderful: lots of choice including made to order items. The view from the dining room is gorgeous. The location is spectacular with views over the Med, infinity pools that hang out over the sea are wonderful - warm & there are both pool-side and indoor showers, changing rooms, a gym, etc.. LOVE that it's 10 minute walk into the heart of Rapallo 10 minute walk to beach restos in San Michele 25-30 min walk to Santa Margherita Bus stops at the foot of the hotel which runs from Santa Margherita train station to the Rapallo train station so if you overdo it, easy to hop on!
Stayed 1 night in Feb 2025

8/10 Good

mohamed besher

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Rapallo.

Smart hotel in lovely position above the bay. Great service and enormous comfortable room and bathroom. Impressed that check-in staff knew my name by sight when I checked out. About ten minutes walk to the centre of Rapallo. Didn’t eat a main meal in the restaurant. Breakfast had a good choice but wasn’t super special.
View from my room.
Stayed 1 night in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season amazing place to stay. Lovely relaxing swims with views of the Italian Riviera. Lovely breakfast buffet looking out over the sea and port.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Absolutely very kind and service minded staff. The view are UNESCO like. We loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

ARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a beautiful infinity pool and hot tub overlooking the ocean.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! Easy check in. Complimentary room upgrade. Very happy travelers!
Stayed 2 nights in Jan 2025

10/10 Excellent

avraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

my favourable hotel
Stayed 1 night in Jan 2025