The townhome was clean, decorated nicely, beds were comfortable and it felt esthetically good.Two main concerns:1. 8 guests were registered on the portal before entry directions would be provided, yet only 6 towels were provided. Had to convince the person responding that 8 towels were needed.2. The heater did NOT work! Made the host aware and nothing was done to try to rectify the issue. Had to go to target and buy space heaters for the weekend. Please get the heater fixed!!