See all properties

Illa Experience Hotel

4.5 star property
Luxury hotel with a winery and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Illa Experience Hotel

Garden
Luxury Twin Room | Living area | 42-inch LCD TV with satellite channels, TV
Pool
Concierge desk
Presidential Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Junin E1-44 y Montufar, Quito, 170401
  • Independence Square
    ‪3 min walk‬
  • Catedral Metropolitana de Quito
    ‪5 min walk‬
  • Basilica of the National Vow
    ‪13 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Luxury Twin Room

Luxury Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Luxury Twin Room

  • 312 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Quito

Located in Quito Historic Center, Illa Experience Hotel is adjacent to Manuela Saenz Museum and within a 5-minute walk of Bolivar Theatre. This 10-room, 4.5-star hotel welcomes business and leisure travelers with a winery, a full-service spa, and free breakfast.

What's nearby

  • Independence Square - 3 min walk - 0.2 miles
  • Catedral Metropolitana de Quito - 5 min walk - 0.3 miles
  • St. Francis Catholic Church - 9 min walk - 0.5 miles
  • Basilica of the National Vow - 13 min walk - 0.7 miles
  • General Rumiñahui Coliseum - 4 min drive - 2.1 miles

Getting around

  • San Francisco Station - 8 min walk
  • Universidad Central Station - 11 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 51 min drive

Restaurants

  • ‪Hasta la vuelta Señor - ‬7 min walk
  • ‪Lavid - ‬6 min walk
  • ‪Los Sanduches De La Plaza Grande - ‬7 min walk
  • ‪Cafeteria Fabiolita - ‬6 min walk
  • ‪Dulceria Colonial - ‬6 min walk

About this property

Illa Experience Hotel

Luxury hotel with a winery and a full-service spa
At Illa Experience Hotel, guests have access to a winery, a full-service spa, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 75.00 per room one-way, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a library.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, free newspapers, and safes are also available.
The onsite spa has massage/treatment rooms. Services include hot stone massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

English, Portuguese, Spanish

Similar properties

Reception

Hotel Plaza Grande

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 190 reviews
$231 nightly
The price is $234
Jun 3 - Jun 4
All taxes and fees included in total
Hotel Plaza Grande

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 99.0 per night

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 75.00 per room (one-way)
  • Rollaway bed fee: USD 99.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Illa Experience Hotel Quito
Illa Experience Quito
Illa Experience
Illa Experience Hotel Hotel
Illa Experience Hotel Quito
Illa Experience Hotel Hotel Quito

Frequently asked questions

Is free cancellation available at Illa Experience Hotel?

Illa Experience Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Illa Experience Hotel?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Illa Experience Hotel on Jun 9, 2025 start from $313.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Illa Experience Hotel?

This hotel is situated in Quito Historic Center, just steps from Manuela Saenz Museum and Nayon Xtreme Valley, and within a short walk of Independence Square. You'll also find Catedral Metropolitana de Quito and Calle La Ronda less than a mile away.

Is there parking available at Illa Experience Hotel?

No, there isn't parking available at the hotel.

Is there a spa at Illa Experience Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, hydrotherapy, and reflexology.

Does Illa Experience Hotel include a casino at the property?

No, Illa Experience Hotel doesn't have a casino.

Will I find an indoor pool at Illa Experience Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Illa Experience Hotel?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Does Illa Experience Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Illa Experience Hotel have a restaurant that serves breakfast?

Yes, Illa Experience Hotel serves free breakfast (local cuisine) each morning from its restaurant.

Will Illa Experience Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Illa Experience Hotel.

Are there connecting rooms at Illa Experience Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Illa Experience Hotel?

The closest major airport to Illa Experience Hotel is Mariscal Sucre Intl. Airport (UIO), which is 25.6 mi away (51 minutes by car).

Are there rooms with balconies at Illa Experience Hotel?

No, at Illa Experience Hotel, there aren't any guestrooms that list a balcony.

Illa Experience Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews
Rating 8 - Good. 2 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! Amazing touches throughout the hotel. We were upgraded with our Expedia VIP to a lovely suite. Hotel staff is so gracious and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y el personal hace el hotek
Stayed 4 nights in Dec 2024

8/10 Good

Aleksandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is very nice, but the old town area is not safe at night and the hotel should do better to make sure their guests can enter it whenever they want to come back from outside. We left for dinner and came back to the hotel at 9pm. There was nobody at the front desk to let us in for whatever reason and we were not given a front door fob or key. We rang the doorbell for 20 minutes, we tried to knock, call the front desk, etc. to be let in. BUT NOBODY LET US IN. We are patient people except for the fact that old town Quito is UNSAFE AT NIGHT TIME for tourists. There are people who heckle you and who loiter outside the hotel at night, leaving us feeling very unsafe because we looked like tourists and were unable to get into our hotel. We thankfully went to an open place next door and they called the front desk persons cell phone who let us in after 40 minutes. The front desk person said they were cleaning the jacuzzi and did not hear the ring. However, for any hotel excluding that this is luxury, making their guests feel unsafe is especially unacceptable. I highly recommend either getting backup staff, giving guests a key fob for the front door when they check in, getting a louder doorbell, etc. not having someone at front desk at night is not acceptable. We did not feel safe outside at night in Quito and there should be a way to enter a hotel you pay to stay in. Please resolve for future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecuadorian Luxury, World-Class Hospitality For our first trip to Quito, we wanted to stay somewhere very special. That meant eschewing the modern chain hotels in the suburbs in favour of someplace unique in the historic district. I narrowed the list to three places within a few blocks of one another, but the boutique size of ILLA Experience Hotel and Spa, and the glowing reviews here that lauded the staff for their exceptionally personal service, won me over. I can’t imagine having made a better choice. This is one of the best hotels we have experienced anywhere in the world. The outstanding service began well prior to our arrival. So many emails and WhatsApp messages were exchanged between the front desk staff and me as we worked out dinner reservations, airport transfers, potential tours, and one very special request. Since it was to be our first time ever not being at home for December 24th and 25th, I asked if it would be possible for me to pay to have a real Christmas tree put up in our room. It was an instant and enthusiastic “Yes!” from ILLA, and over the subsequent few weeks they sent me photos of the type of tree available, and potential ornaments and nativity sets. Eventually, together, we settled on a selection of typical ornaments, simple white lights, and a large cluster of red Ecuadorian roses at the top. The price was very reasonable as well. The next generous gesture came when we landed at 6AM on Christmas Eve day. The hotel had someone
Stayed 3 nights in Dec 2023

10/10 Excellent

Vyacheslav, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Illa Experience as our base in Ecuador and are so glad we did! We just completed our first stay (out of three) and are already looking forward to returning. It feels like a safe space in the beautiful old town of Quito with the most attentive staff. Really feels like home away from home!
Stayed 1 night in Nov 2023

10/10 Excellent

Eric, Clifton

Stayed 1 night in Jun 2023

10/10 Excellent

Kyle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel with warm conscientious staff and luxurious rooms.
Stayed 2 nights in May 2023

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great experience. Lives up to its reputation.

10/10 Excellent

Ferdinand

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and food experience amazing

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff! Friendly and unique.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and small, excellent restaurant

Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sharon, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.
Stayed 2 nights in Aug 2022

10/10 Excellent

Deb

Liked: Cleanliness, property conditions & facilities, room comfort

Illa Perfection!

Beautiful hotel with an amazingly accommodating staff. Don’t skip dinner as the chef is engaging and passionate about his work. (He’s also quite good at it!)
Stayed 1 night in Jun 2022

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place and service

Amazing stay! In the heart of quito. The service is second to none. Special shout out to Michelle who went above and beyond to help us
Stayed 3 nights in Nov 2021

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IIIA is an excellent hotel to stay at. The property is great and has a good amount of amenities. They offer you fresh juice and fruit at your door in the morning. Breakfast is prepared every morning fresh and to our specification. This was great because I was expecting the typically continental breakfast buffet set up. The hotel did have one local experience where we were given a brief introduction to the Canelazo a typically Ecuadorian drink. The room was clean and water was refilled every night we stayed. The one hint I would have for folks is to ensure you are not staying near the front door when possible. We stayed in the room close to the entrance and it can get a bit noisy in the morning when folks are leaving.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Nancy, McAllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are quite wonderful. There does need to be some clarification on the Gold perks because what is written is not what is received and that in no way diminishes the greatness of the hotel but still needs to be clarified. You won’t regret staying at this hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

Nancy, McAllen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property with an equally beautiful staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a gorgeous spot right in Central Quito. I couldn't ask for a nicer, more central location.
Stayed 2 nights in Aug 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique beauty.

Wonderful boutique hotel steps away from the plaza grande.
Stayed 1 night in Jun 2021

10/10 Excellent

Muriel M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality in the heart of Quito

During our two weeks trip in Ecuador we stayed twice at Illa Experience hotel, at the beginning of the trip and at its end. We were both time greeted as friends, with a very knowledgeable staff who arranged a multitude of things for us: from restaurant reservations (and with a special mention for Nuema, the restaurant located in the hotel, that was ranked 48th in the 50 best ranking of the global South Americas restaurants) to help to shop for specific items, explanations about the local culture and more. We enjoyed every minute of our two stays.
Stayed 2 nights in Feb 2021

10/10 Excellent

Paul, Colleyville, Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Illa is a fantastic hotel. The service is top notch and the hotel is very cool. They arranged transfers for us to/from the airport as well as a hike up a local mountain. The only thing that disappointed us was that we couldn't stay longer. If you are going to Quito, this is the place to stay!
Stayed 2 nights in Jan 2021

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend this hidden gem!!! 100 stars!

My stay at Illa Experience was phenomenal! We stayed here for two nights after a 5-day excursion in the Galapagos and needed some rest and relaxation - Illa delivered! This is the first hotel we've stayed at where they offer experiences. The first night, they taught us how to make traditional Ecuadorian ice cream which was delicious and my daughter loved it. The second day, we learned how to make and tasted Canelazo (a traditional holiday drink). This reminded me of wassail and was really incredible. On the third day, a sombrero maker taught us the history of Panama hats (which are actually from Ecuador) and how to make them. Such a painstakingly beautiful process. We ended up going to her tienda the next day and buying one. The rooms are huge and wonderfully appointed. I took a nice long bath in the enormous tub and the beds were super comfortable. The suite also had gorgeous colors and colonial details. The view of the Winged Virgin on the hilltop behind the hotel is unparalleled! Every afternoon, complimentary tea time and homemade goodies are provided. We looked forward to coming back to the hotel every afternoon and having this special treat. Daily complimentary breakfast at Nuema restaurant was delicious and huge! This easily could've costed $25 per person. Lastly, the Staff at Illa is second to none. They made us feel like family and were so welcoming to us. If we're ever in Quito again, we will absolutely stay here again! Cannot recommend enough!
Stayed 2 nights in Nov 2020

Hotels

Hotels near UNC REX Hospital
avid hotel Boston Logan Airport - Revere by IHG
Cabin Rentals Martinsburg
Torres Mazatlan Condominiums
Hotels in Downtown Chicago
Houseboats Cow Key
5 Star Hotels in Tirumala
Cabin Rentals Rio Frio
The Westin Fort Lauderdale Beach Resort
Apartments Dominica
Manatee Pass [Ocean Pointe 2312]
Bay Motel
All Ritmo Cancun Resort & Water Park - All Inclusive
Hotels with Hot Tubs in Dominican Republic
Cabin Rentals East Brady
Hampton Inn Cocoa Beach/Cape Canaveral
Historic Hotels in Maui

Flights

Flights from San Francisco to San José
Flights from Boise to Las Vegas
Flights from Dallas to Jamaica
Flights from Memphis to Denver
Flights from Jacksonville to Buffalo
Flights from Houston to La Ceiba
Flights from Kenai Peninsula to Anchorage
Flights from Chicago to Palm Desert
Flights from Norfolk - Virginia Beach to San José
Flights from Orlando (MCO) to Nashville (BNA)
Flights from New York (JFK) to Kraków (KRK)

Cars

Car rentals in Palm Springs