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Hotel Pensión Bonifaz

3.5 star property

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Photo gallery for Hotel Pensión Bonifaz

Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi
Front of property
Outdoor banquet area
Breakfast, lunch, dinner served; local and international cuisine
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Place, Quetzaltenango Central Park
    ‪2 min walk‬
  • Place, Quetzaltenango Cathedral
    ‪3 min walk‬
  • Place, La Democracia Market
    ‪10 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Presidential Suite, 1 King Bed, Hot Tub

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Quetzaltenango

Hotel Pensión Bonifaz places you next to Quetzaltenango Central Park and within a 5-minute walk of other popular sights like Quetzaltenango Cathedral. This 72-room, 3.5-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Quetzaltenango Central Park - 2 min walk - 0.1 miles
  • Municipal Theater - 3 min walk - 0.2 miles
  • Quetzaltenango Cathedral - 3 min walk - 0.2 miles
  • La Democracia Market - 10 min walk - 0.5 miles
  • Monumento a la Marimba - 16 min walk - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 16 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Cafe R.E.D - ‬4 min walk
  • ‪Xelapan Cafe, Parque Central - ‬3 min walk
  • ‪Cafe La Luna - ‬3 min walk
  • ‪La Stampa - ‬1 min walk

About this property

Hotel Pensión Bonifaz

Hotel Pensión Bonifaz features an indoor pool, free WiFi in public areas, and a conference center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Patio

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 22.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 22.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Frequently asked questions

Are free cancellation options available at Hotel Pensión Bonifaz?

Hotel Pensión Bonifaz offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Hotel Pensión Bonifaz?

This hotel is located in Quetzaltenango, just steps from Quetzaltenango Central Park and Edificio Rivera, and within a short walk of Trama Textiles. You'll also find La Democracia Market and Monumento a la Marimba less than a mile away.

Is there parking available at Hotel Pensión Bonifaz?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Pensión Bonifaz feature a casino?

No, Hotel Pensión Bonifaz doesn't have a casino.

Is there an indoor pool at Hotel Pensión Bonifaz?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hotel Pensión Bonifaz?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Hotel Pensión Bonifaz?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Pensión Bonifaz have a restaurant that serves breakfast?

Yes, Hotel Pensión Bonifaz serves free breakfast (local cuisine) at El Patio each morning.

Will Hotel Pensión Bonifaz allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Pensión Bonifaz.

Are there connecting rooms at Hotel Pensión Bonifaz?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Pensión Bonifaz?

The closest major airport to Hotel Pensión Bonifaz is Quetzaltenango (AAZ-Los Altos), which is 3.3 mi away (16 minutes by car). Another top airport is Retalhuleu (RER), which is around 24.5 mi away.

Are there rooms with balconies at Hotel Pensión Bonifaz?

No, there aren't any guestrooms with balconies at Hotel Pensión Bonifaz.

Hotel Pensión Bonifaz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 307 reviews
Rating 8 - Good. 79 out of 307 reviews
Rating 6 - Okay. 29 out of 307 reviews
Rating 4 - Poor. 4 out of 307 reviews
Rating 2 - Terrible. 9 out of 307 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

wilber, buena park

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
1 star Stayed at Hotel Bonifaz in Guatemala. Booked a double room listed for four people, after coming back from dining the person at the front desk made a bog deal about us being 4 people. They added an extra charge upon checking out . Very disappointing and unprofessional — double-check your bill before leaving and also make sure you give them detailed information about who is staying in the room.
Stayed 1 night in Nov 2025

6/10 Okay

Harley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very busy part of town, lots of cars and city noises. Not many dining options for local food, many fast food options available. We should have done more research on this.
Stayed 2 nights in Oct 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Staff very friendly. BUT there aren’t any elevators. Only stairs. We were on the fifth floor. Other than that it was great. Great breakfast also!
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan, Brighton

Traveled with family
Liked: Amenities
Old charm
Stayed 2 nights in Jul 2025

6/10 Okay

Robert, LEHI

Traveled with partner
Liked: Staff & service
Very very noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am startled of how perfectly this hotel worked for our vacation! Great location, great food, amazing staff, extremely spacious, and very budget friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Emerson R. Elias, ashton

Stayed 1 night in Aug 2025

8/10 Good

Mónica Andrea, Guatemala

Traveled with family
Liked: Cleanliness, staff & service
El hotel es antiguo y está en el centro histórico de la ciudad de Quetzaltenango. Las habitaciones son limpias y el personal amable y atento No es aconsejable para niños o adultos mayores debido a que tiene muchos niveles y no tiene elevador.
Stayed 1 night in Aug 2025

8/10 Good

Hector Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Le voy cuatro de cinco estrellas
Stayed 2 nights in Aug 2025

10/10 Excellent

JULIO

Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, very comfortable

Internet worked great, excellent shower, good breakfast, water available all the time, fabulous service. At elevation, climbing up the stairs to the fifth floor was honestly a challenge, but worth it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
v
Stayed 1 night in Jul 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the location because allows us to participate and enjoy the ambient of the central park, been part of the Xelas history is also amazing, unfortunately some of the front desk employees are a little bit hesitant to help/accomodate the needs of the guest, breakfast buffet will be awesome, but overall good experience!
Stayed 4 nights in Jun 2025

8/10 Good

Pablo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very convenient place
Stayed 3 nights in Jun 2025

10/10 Excellent

Easter Queme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & courteous
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth, ashton

Stayed 1 night in Jun 2025

10/10 Excellent

Ysidoro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion, servicio y desayuno.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth, ashton

Stayed 2 nights in Mar 2025

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in XELA

Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The son of the founder lives on the property and loves to mingle with the guests! He is a wonderful 91 year full of history!
Stayed 2 nights in Apr 2025

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I don’t like is that the breakfast menu is only on choice so disappointing
Stayed 1 night in Apr 2025

2/10 Terrible

Jorge Ivan

Disliked: Staff & service, property conditions & facilities
El cuarto era extremadamente pequeño, sin ventilación, se botó un poco de soda/gaseosa por accidente y cobraron 300 por una toalla vieja que se utilizó para ayudar a limpiar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio, Guatemala

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Apr 2025

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