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Hotel O Puente

3.0 star property
Hotel in San Juan del Río with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel O Puente

Property entrance
Restaurant
Restaurant
Front of property
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Place, TecMilenio University San Juan del Rio Campus
    ‪14 min walk‬
  • Place, Fundadores Square
    ‪17 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Free WiFi, bed sheets

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 8
  • 4 Double Beds

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About the neighborhood

San Juan del Río

Hotel O Puente is located within a mile (2 km) of Senor del Sacro Monte Temple and TecMilenio University San Juan del Rio Campus. This 3-star hotel has 34 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • TecMilenio University San Juan del Rio Campus - 14 min walk - 0.8 miles
  • Senor del Sacro Monte Temple - 17 min walk - 0.9 miles
  • Fundadores Square - 17 min walk - 0.9 miles
  • Nuestra Senora de Guadalupe Church - 17 min walk - 0.9 miles
  • Aqueduct of Santiago de Querétaro - 45 min drive - 40.3 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 47 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪El Corral De La Vaca - ‬8 min walk
  • ‪KFC - ‬14 min walk
  • ‪Lumiere - ‬5 min walk
  • ‪Restaurante Campo Bravo - ‬11 min walk

About this property

Hotel O Puente

Hotel in San Juan del Río with free breakfast and a 24-hour front desk
At Hotel O Puente, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

Is free cancellation available at Hotel O Puente?

Hotel O Puente offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel O Puente?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Hotel O Puente on Dec 28, 2025 start from $34.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel O Puente?

This hotel is located in San Juan del Río within a short 18-minute walk of Fundadores Square. Cavas Freixenet is also within a driving distance of 4.9 mi.

Will I be able to park at Hotel O Puente?

Yes, self parking is offered for free at the hotel.

Does Hotel O Puente feature a casino on the premises?

No, Hotel O Puente doesn't have a casino.

Will I find an indoor pool at Hotel O Puente?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Hotel O Puente?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel O Puente have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel O Puente feature a restaurant that includes a breakfast menu?

Yes, Hotel O Puente serves free continental breakfast each morning from its restaurant.

Will Hotel O Puente allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel O Puente.

Does Hotel O Puente have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel O Puente?

The closest major airport to Hotel O Puente is Queretaro Intl. Airport (QRO), which is 27.1 mi away (47 minutes by car).

Are there rooms with balconies at Hotel O Puente?

No, there aren't any guestrooms with balconies at Hotel O Puente.

Hotel O Puente Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 120 reviews
Rating 8 - Good. 34 out of 120 reviews
Rating 6 - Okay. 21 out of 120 reviews
Rating 4 - Poor. 18 out of 120 reviews
Rating 2 - Terrible. 12 out of 120 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2024

4/10 Poor

José Antonio, Anahuac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024

2/10 Terrible

Eva, Waukegan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Stayed 2 nights in Nov 2023

4/10 Poor

Clemente

Stayed 1 night in Sep 2023

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, desayuno incluido muy básico
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Stayed 1 night in Feb 2021

6/10 Okay

Soluciones y abastecimientos industriales y mineras

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Buena ubicación pero las instalaciones y los inmuebles son viejos
Stayed 1 night in Aug 2025

6/10 Okay

Juan

El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía.
Stayed 1 night in Aug 2025

10/10 Excellent

AMALIO ALONSO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño
Stayed 3 nights in Aug 2025

2/10 Terrible

Rocío

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Adriana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

l banera y el sink estaba tapado no me pude banar

Stayed 1 night in Aug 2025

6/10 Okay

Erik Yovany

Stayed 1 night in Jul 2025

10/10 Excellent

JOSE ALFREDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación en el centro de San Juan del Río
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto
Stayed 2 nights in Jul 2025

8/10 Good

Jazmín

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado el lugar para descansar
Stayed 1 night in Jun 2025

8/10 Good

Jorge armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me salio agua caliente en regadera
Stayed 2 nights in Jun 2025

4/10 Poor

Hugo

Liked: Staff & service
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Stayed 2 nights in May 2025