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Chalet Queenstown

4.0 star property

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Photo gallery for Chalet Queenstown

Terrace/patio
Lobby sitting area
Exterior
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
1 Dublin Street, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪7 min walk‬
  • Place, Queenstown Beach
    ‪8 min walk‬
  • Place, Queenstown Mall
    ‪10 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Chalet Triple Room

Chalet Triple Room | Premium bedding, desk, soundproofing, iron/ironing board

Chalet Triple Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Chalet King Double

Premium bedding, desk, soundproofing, iron/ironing board

Chalet King Double

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

King Or Twin Room

  • Sleeps 2

View all photos for Chalet Triple Room

Premium bedding, desk, soundproofing, iron/ironing board

Chalet Triple Room

  • Sleeps 3

Family Room

  • Sleeps 3

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Chalet Queenstown is within a 10-minute stroll of sights such as St Josephs Parish and Queenstown Gardens. The 7 rooms at this 4-star bed & breakfast include furnished balconies, refrigerators, and coffee makers.
View more B&B in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 7 min walk - 0.4 miles
  • Queenstown Beach - 8 min walk - 0.5 miles
  • Queenstown Mall - 10 min walk - 0.6 miles
  • Skycity Queenstown Casino - 11 min walk - 0.6 miles
  • TSS Earnslaw Steamship - 13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬9 min walk
  • ‪Cookie Time - ‬9 min walk
  • ‪Speight's Ale House - ‬9 min walk
  • ‪Odd Saint - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Chalet Queenstown

Guests of Chalet Queenstown enjoy free WiFi in public areas, a terrace, and laundry facilities. There's free parking if you drive. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a garden and a picnic area.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Furnished balconies, refrigerators, and coffee makers are other standard amenities. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: NZD 35 per person

Things to do

  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chalet B&B Queenstown
Chalet Queenstown
Queenstown Chalet
Chalet Queenstown Hotel Queenstown
Chalet Queenstown B&B
Chalet Queenstown Queenstown
Chalet Queenstown Bed & breakfast
Chalet Queenstown Bed & breakfast Queenstown

Frequently asked questions

Is a free cancellation option available at Chalet Queenstown?

Chalet Queenstown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of Chalet Queenstown?

This bed & breakfast is situated in Queenstown City Centre within a 10-minute walk of Queenstown Gardens, Queenstown Beach, and Queenstown Mall. You'll also find Skycity Queenstown Casino and Steamer Wharf less than a mile away.

Is there parking available at Chalet Queenstown?

Yes, self parking is offered for free at the bed & breakfast.

Does Chalet Queenstown feature a casino at the property?

No, Chalet Queenstown doesn't have a casino.

Will I find an indoor pool at Chalet Queenstown?

No, there is no indoor pool at this bed & breakfast.

What will couples enjoy most about a stay at Chalet Queenstown?

Couples staying at this bed u0026 breakfast will appreciate amenities like premium bedding and bathrobes as well as a terrace.

Are there hot tubs at Chalet Queenstown?

No, there isn't a spa tub at this bed & breakfast.

Does Chalet Queenstown feature a restaurant that includes a breakfast menu?

Chalet Queenstown offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Chalet Queenstown allow pets to stay free of charge?

No, pets aren't allowed at Chalet Queenstown.

Are there connecting rooms at Chalet Queenstown?

No, there aren't connecting guestrooms at this bed & breakfast.

How far is the airport from Chalet Queenstown?

The closest major airport to Chalet Queenstown is Queenstown Intl. Airport (ZQN), which is 4.2 mi away (8 minutes by car).

Can I book a room with a balcony at Chalet Queenstown?

Yes, every guestroom at Chalet Queenstown comes with a furnished balcony with some featuring garden views.

Chalet Queenstown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 181 reviews
Rating 8 - Good. 35 out of 181 reviews
Rating 6 - Okay. 9 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean, modern and with everything you might need. The staff were exceptionally polite and helpful and were permanently on hand. The breakfast was lovely...plenty of choice. The cooked options were beautifully presented. This is an absolute gem of a place. Quiet, but within a 15 minute walk of the busy waterfront. Just perfect in every way.
Stayed 2 nights in Nov 2025

10/10 Excellent

GLEN, Gilbert

Liked: Cleanliness, staff & service
Ok but limited amenities
Stayed 3 nights in Oct 2025

8/10 Good

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very accommodating. Breakfast was good and not too expensive for Queenstown. The room was clean, though on the small side. The location is about a 15 min walk into the town center .
Stayed 4 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Chalet Queenstown was great! We would happily return.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation find in central QT
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a fantastic breakfast. The owners really know how to cook! Conveniently located and a short walk to the city center and access to the airport. The room was clean and comfortable with beautiful views from the deck.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and really enjoy the motel, cozy and comfortable room, and owners are pretty friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely comfortable stay here. A lovely view from the room. Super convient location. Would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrific!! Very nice! Clean and comfortable!! Close to all the restaurants and shopping! Host super nice and accommodating!! Great place to stay!!
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff personable and helpful
Stayed 1 night in Mar 2025

8/10 Good

Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and furnishings are a little dated and surroundings on property a bit untidy. However the service was very good. Location is good, had some awesome views of lake and mountains. Felt about right for what we paid.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy bed and breakfast

The manager was so welcoming. Loved our stay. Easy walk into town a bit of an uphill walking back. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location easy walking distance from town
Stayed 3 nights in Dec 2024

10/10 Excellent

pamela

Liked: Staff & service, property conditions & facilities
Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!
Stayed 2 nights in Nov 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service
Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near central Queenstown

Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely. Beautiful view. A little noisy but not too bad. Good breakfast. Recommend this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff, excellent location.

We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.
Stayed 2 nights in Feb 2024

6/10 Okay

Farhana

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was at a walking distance from city. I did not need to uber/ get taxi to anywhere. However, for the price I paid, the amenities were none. Breakfast was not included, there was no indoor pool/ spa or anything even close. The place did not have air conditioners (which believe it or not was needed sometime) and MOST of the time, there was no one at front desk.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room with a great view
Stayed 1 night in Sep 2023

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Liked the fact it was close to town and it was nice and cozy
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Derek

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Small room only space for 1 suitcase, bathroom was the size of a cupboard with 600mm clearance from wall to shower curtain , no spare toilet paper, spare blanket crumpled and dumped on floor of wardrobe, no powerpoint in bathroom (had to unplug heater to use hairdryer) , kept awake by listening to neighbouring room snoring then woken by their alarm clock , cannot leave balcony door open as other guests can access via balcony . Did not feel safe . Fire egress via stair however if fire in stairwell no other egress other than jumping off balcony . Powerboard under bed used for appliances . Did not feel safe. Do not stay here .
Stayed 1 night in Apr 2023

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