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whala!urban punta cana

4.0 star property
Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club

Choose dates to view prices

Photo gallery for whala!urban punta cana

Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Property video
Breakfast area
Lobby
Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪4 min walk‬
  • Place, Manati Park Bavaro
    ‪4 min drive‬
  • Place, Fun Republic
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Junior Suite

7.6 out of 10
Good
(18 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Apartment with pool view

8.6 out of 10
Excellent
(9 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Studio with pool view

8.8 out of 10
Excellent
(19 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Standard

  • 322 sq ft
  • Sleeps 2

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cribs/infant beds

Suite Superior

  • 430 sq ft
  • Sleeps 2

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About the neighborhood

Punta Cana

Located in Bávaro within a 5-minute walk of Cocotal Golf and Country Club, whala!urban punta cana is within 2 miles (3 km) of Manati Park Bavaro. This 4-star hotel has 69 rooms and welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cocotal Golf and Country Club - 4 min walk - 0.3 miles
  • Manati Park Bavaro - 4 min drive - 1.3 miles
  • Fun Republic - 4 min drive - 1.3 miles
  • Los Corales Beach - 7 min drive - 2.4 miles
  • Bavaro Beach - 10 min drive - 2.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min drive
  • ‪Steak & Lobster - ‬11 min drive
  • ‪Tori - ‬9 min drive
  • ‪Origen Gastro Hall - ‬9 min drive
  • ‪Capri - ‬11 min drive

About this property

whala!urban punta cana

Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club
At whala!urban punta cana, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a terrace, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Refrigerators, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

Frequently asked questions

Is free cancellation available at whala!urban punta cana?

Whala!urban punta cana provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at whala!urban punta cana?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at whala!urban punta cana on Feb 19, 2026 start from $88.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near whala!urban punta cana?

This hotel is situated in Bávaro within a short 4-minute walk of Cocotal Golf and Country Club. You'll also find Downtown Punta Cana and Los Corales Beach within a short drive.

Will I be able to park at whala!urban punta cana?

Yes, self parking is offered for free at the hotel.

Does whala!urban punta cana include a casino?

No, whala!urban punta cana doesn't have a casino.

Is there an indoor pool at whala!urban punta cana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at whala!urban punta cana?

Couples staying at this hotel will appreciate amenities like a poolside bar plus some guestrooms include kitchens and pool views.

Are there hot tubs at whala!urban punta cana?

No, there isn't a spa tub at this hotel.

Does whala!urban punta cana feature a restaurant that includes a breakfast menu?

No, whala!urban punta cana doesn't have a restaurant that serves breakfast.

Does whala!urban punta cana allow pets to stay for free?

No, pets aren't allowed at whala!urban punta cana.

Are there connecting rooms at whala!urban punta cana?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from whala!urban punta cana?

The closest major airport to whala!urban punta cana is Punta Cana Intl. Airport (PUJ), which is 11.1 mi away (19 minutes by car).

Are there rooms with balconies that I can book at whala!urban punta cana?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 124 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa Liz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena experiencia. El hotel Limpio, tranquilo, el personal muy amable y la ubicacion super centrica. Lejos de la locura y los tapones de Bávaro y el area del cortecito. La habitacion y la cama super comoda. Con la opcion de cocinar y preparar alimentos en especial si llevas dieta especial.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ysidro

Stayed 1 night in Oct 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators. Breakfast so good. Air conditioning not working properly.
Stayed 1 night in Oct 2025

8/10 Good

byron

Liked: Cleanliness, amenities, property conditions & facilities
We like the location for a one night stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Travis

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
There are several things that needs work, from check in to the actual room. I will post another review as I had several reservations. 1. No wash cloths/ rag provided. Where in the world does a hotel inform guest that they do not provide rags/wash cloth and we should go off property to purchase our own? Please fix this. This is one of the essential things that a hotel SHOULD provide 2. One keycard - 3 adults booked a room and we had so much inconvenience as we all had to share one key. If someone was showering or sleeping we had to go to the front desk to get let in. They would automatically cancel the OTHER key. The front desk told us it was not possible to make two keys. FIX THIS!!! remember you are in the service industry. Do better that’s how you get repeat customers. So reality is I’m a hotel owner as well. And the property is nice. The service could seriously use upgrading better training in customer service. I shouldn’t have to go to the desk twice in an a few hours to remind you to bring me towels or sheets for the pull out bed. Just do better.
Stayed 1 night in Oct 2025

8/10 Good

Surely, Santo Domingo Norte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Oct 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety, few options and were repeated both days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrique, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good. Also Frank, Rosa and the other staff in the property were super nice
Stayed 1 night in Oct 2025

8/10 Good

sebastiano

Stayed 1 night in Sep 2025

10/10 Excellent

Darnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whala urban hotel was a great place to stay only single thing was nit Whala problem its the country some roads needs repairs immediately
Lady Punta
Coconut bango
Stayed 6 nights in Sep 2025

10/10 Excellent

Elba

Stayed 4 nights in Sep 2025

2/10 Terrible

Tyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE HOTEL STAY EVER!!

The staff are unfriendly, unwelcoming, and a little rude. When I first checked in, the male receptionist at the front didn't acknowledge me at first, even though we made eye contact as I walked in. He just stood there and didn't say anything, which was very odd. The breakfast was awful. The food was either stale or looked old. The a la carte menu was disappointing. The servers were rude. The sliding door to the "balcony" was broken so the door didn't lock. Since I was on the first floor this was definitely a safety concern. The view from the room was a concrete wall with barbed wire, which was an unappealing sight. On the day I decided to leave early, a man casually walked past my balcony area. I went to the receptionist to check out early and cancel my reservation. I only stayed 2 nights. I had a separate reservation for 3 additional nights that I wanted to cancel. I was told that I would have to contact Expedia to get my refund. I contacted a representative from Hotels.com and I was informed that the hotel management would not process my refund due to their "policy!" On the day that I left the hotel, I ordered an Uber to take me to a different hotel. The security would not let me Uber ride onto the premises to pick me up so I had to walk down to the street to get in my Uber which was ridiculous. My Uber driver informed me that the security guards there are awful and guests complain about whalaurban all of the time and say it is the worst. Spend your money elsewhere!
Omelet from the free breakfast menu
Broken latch to sliding door
Mediocre balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

INES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly, Dartmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the hotel and rooms were very clean. Pool was amazing and clean as well. Very lovely place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nabeel Sayeed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good property for the money. Would highly recommend for a person on a tight budget. I stayed here for 2 nights as I had planned for a soana island tour. I did not want to waste my entire day on the tour staying at an all inclusive resort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is exactly what as shown online. Very clean, comfortable, close to the airport, and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doña Rosa definitely took good care of us, upgraded us to a suite and what a beautiful stay! Pool was awesome and perfect temperature, food was awsome, we had a charbroiled burger was delicious, some coco flan and coffe also, pina colada was on point! Will definitely come back here, close to everything, free shuttle to beach and so much more!
Stayed 2 nights in Sep 2025

10/10 Excellent

ishtar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente !! Tuve una situación con mi transporte al aeropuerto y muy amablemente me ayudaron a resolverlo !!
Stayed 1 night in Sep 2025

4/10 Poor

Esteban

Stayed 1 night in Sep 2025

8/10 Good

Mustafa

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I like my room and the property, Its was small however a great fit for the area. I would recomment that the wifi there has a password.
Stayed 1 night in Aug 2025

2/10 Terrible

Tyra

Stayed 3 nights in Sep 2025

10/10 Excellent

Shehryar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and very clean rooms and property. Common breakfast area can use air conditioning.
Stayed 4 nights in Aug 2025

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