Excelente volvería a ir mil veces más, no tengo queja
Lo mas divertido del hotel es el parque de agua, despues lo que son las actividades nocturnas de entretenimineto, el el club infantil le falta un poco de sazón. Lo que esta bien es el lado preferencial del hotel, realmente se nota la diferencia y atenciones.
Great hotel, I recommend to any who visited Dominican republic
La atención del personal es muy buena. No deberían ofrecer UPGRADE a la llegada, ya que uno presume que fué engañado.
Una estadia maravillosa, donde logré un descanzo total plenitud.
Beautiful looking facility, well maintained. The Fun Team staff was excellent and engaging. I loved them all. Gym was too small, you ran out of towels almost daily in the gym (this is unacceptable). It was very difficult to find an open chair at the beach under the umbrellas. You need more chairs. You should have organized water sports with the Fun Team. It was not until the last day that I stumbled upon the water equipment. Why is this not announced to guests as an available option? The Daily itenary should be placed under our room door every night for the next day. We should not have to walk to the lobby to get one. The drinks are awful --too sweet and barely any alcohol in them. The restaurant food was not very good. ALL of the meats in all the restaurants were over cooked and dry. I would NOT go back to Hilton La Romana.
Excelente hotel, la atencion es 100 porciento , la limpieza , la comida , la playa muy buena.
Beautiful grounds, gorgeous beach, nice rooms. Food was below average, especially at the restaurants (family side). Wait time to be seated and service was very slow. Buffet was a little better quality food and more options. Usually at all inclusives the restaurants have the better food. Not the case here. We had “ Premium“ status but in my opinion, not worth it. The food at the Grill for “premium guest” was not worth it. We would eat at the Grill and then found ourselves going to the buffet to eat. All in all, it was a beautiful resort, with hit or miss services. This would be our 20th trip to the Caribbean (Mexico, curaçao Aruba,Turks, Bahamas) 3rd trip back to DR just to reference my experiences. I would not return to this resort! Both my husband and I came home with a stomach virus. He had to go to ER the night we came back home. First time ever having a stomach virus due to the food at a resort. Lack of sanitation was clearly visible.
they need more area beach
Dry good location but need better service. Would recommend is service is improved
Excellent hotel, beautifull beach and facilities!!
Very nice beach restaurant and french restaurant staffs are very kind. Water park is very enjoyable
The staff was well train and very nice. The different restaurant were very nice as well
very nice beach area .. food is ok .. exercises in the water on the beach is an excellent idea .. the entertaining team is good
Nice family resort with an excellent beach, pools, good food, play area for the kids.
Hilton La Romana, an All-Inclusive Family Resort tiene 418 opciones de hospedaje con aire acondicionado, minibar y caja de seguridad. Las habitaciones tienen balcón o patio amueblado. Estas opciones de hospedaje tienen área de descanso independiente. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Hay televisión LED de 55 pulgadas con canales vía satélite y películas con cargo.
Los baños están equipados con amenidades de baño gratuitas y secadora de cabello. Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Las habitaciones también incluyen agua embotellada de cortesía y cafetera y tetera. Se ofrece servicio de limpieza todos los días y es posible solicitar ropa de cama hipoalergénica.
Hilton La Romana, an All-Inclusive Family Resort es todo incluido. Las tarifas de las habitaciones en este resort incluyen los alimentos y bebidas en los restaurantes y bares de las instalaciones. Otros servicios y amenidades, como los impuestos, las propinas, las actividades de ocio y entretenimiento, también pueden estar incluidas. Es posible que apliquen cargos adicionales por alimentos en algunos restaurantes, cenas especiales, platillos específicos, algunas bebidas y otros servicios.
Lánzate a la playa y busca el bronceado perfecto o relájate en la sombra con las camas de playa gratuitas y las sombrillas. En Hilton La Romana, an All-Inclusive Family Resort te puedes refrescar en una de las 2 albercas al aire libre y pasar la tarde relajándote en el spa de servicio completo.
Los huéspedes pueden comer en uno de los 5 restaurantes de este resort y tomarse un café en la cafetería. Además, este resort dispone de snack bar o deli. Los huéspedes se pueden relajar con una bebida en uno de los bares de este resort, que incluyen 2 bares en la alberca y 8 bares o lounges. Se ofrece acceso a wifi gratis. Este resort todo incluido también dispone de club infantil gratuito, chapoteadero y sauna. La propiedad ofrece estacionamiento gratuito, con y sin valet parking, en las instalaciones, y estación de carga para vehículos eléctricos. Esta propiedad se remodeló por completo en diciembre de 2019.
Hilton La Romana, an All-Inclusive Family Resort tiene zonas específicas para fumadores.
En la playa, este resort de San Rafael del Yuma queda a menos de 5 km (3 mi) de Playa de Bayahíbe, Monumento natural Punta Bayahibe y Parque Nacional del Este. Cueva Padre Nuestro se encuentra a 5 km (3.1 mi).
Disfruta del sol en la playa o relájate en el spa de servicio completo de Hilton La Romana, an All-Inclusive Family Resort. Después, prueba la cocina de uno de los 5 restaurantes de este resort.
Excelente volvería a ir mil veces más, no tengo queja
Lo mas divertido del hotel es el parque de agua, despues lo que son las actividades nocturnas de entretenimineto, el el club infantil le falta un poco de sazón. Lo que esta bien es el lado preferencial del hotel, realmente se nota la diferencia y atenciones.
Hola Diana Thank you for sharing your comments through this medium. Your comments are really valuable, as this allows us to improve service and product levels. Regarding your comments about the areas of improvement such as the restaurant experience, we have made sure to present them to management so the appropriate changes are implemented. We can guarantee that all our team is working diligently to correct our weaknesses and improve our guests' experience. Look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort
Great hotel, I recommend to any who visited Dominican republic
Dear guest, Many thanks for taking the time to leave your kind words following your recent stay with us at Hilton La Romana. Looking forward to have the pleasure of having you back home in the near future.
La atención del personal es muy buena. No deberían ofrecer UPGRADE a la llegada, ya que uno presume que fué engañado.
Gracias por hospedarse con nosotros. ¡Agradecemos sus comentarios!
Una estadia maravillosa, donde logré un descanzo total plenitud.
Estimado huesped! Gracias por quedarse con nosotros. ¡Agradecemos sus comentarios! Esperamos tener el honor de recibirle nuevamente en un futuro no muy lejano.
Beautiful looking facility, well maintained. The Fun Team staff was excellent and engaging. I loved them all. Gym was too small, you ran out of towels almost daily in the gym (this is unacceptable). It was very difficult to find an open chair at the beach under the umbrellas. You need more chairs. You should have organized water sports with the Fun Team. It was not until the last day that I stumbled upon the water equipment. Why is this not announced to guests as an available option? The Daily itenary should be placed under our room door every night for the next day. We should not have to walk to the lobby to get one. The drinks are awful --too sweet and barely any alcohol in them. The restaurant food was not very good. ALL of the meats in all the restaurants were over cooked and dry. I would NOT go back to Hilton La Romana.
Dear Deborah,Thanks for taking the time that you have invested on writing an overview of your stay with us.There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments.We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.
Excelente hotel, la atencion es 100 porciento , la limpieza , la comida , la playa muy buena.
Estimada Milady, Gracias por sus comentarios positivos, que seguramente serán compartidos con el equipo. Como empresa orientada al servicio, siempre es un placer saber que hemos logrado el objetivo de crear una maravillosa experiencia vacacional en Hilton La Romana. Esperamos darle la bienvenida de nuevo en un futuro cercano.
Beautiful grounds, gorgeous beach, nice rooms. Food was below average, especially at the restaurants (family side). Wait time to be seated and service was very slow. Buffet was a little better quality food and more options. Usually at all inclusives the restaurants have the better food. Not the case here. We had “ Premium“ status but in my opinion, not worth it. The food at the Grill for “premium guest” was not worth it. We would eat at the Grill and then found ourselves going to the buffet to eat. All in all, it was a beautiful resort, with hit or miss services. This would be our 20th trip to the Caribbean (Mexico, curaçao Aruba,Turks, Bahamas) 3rd trip back to DR just to reference my experiences. I would not return to this resort! Both my husband and I came home with a stomach virus. He had to go to ER the night we came back home. First time ever having a stomach virus due to the food at a resort. Lack of sanitation was clearly visible.
Dear Romina Thank you for sharing your comments through this medium. Your comments are really valuable, as this allows us to improve service and product levels. Good notes have been taken of your comments related to the service you received, we will do our best to improve these aspects of our services and extend our sincere apologies for any inconvenience caused. Please, be aware that, many times when visiting a foreign country, a tourist may become susceptible to a sickness due to many different factors such as, the change in climate, the heat, the sun, the difference in the style of cooking, excessive drinking, rich foods, etc.…A mixture of one or more of these things certainly could cause illness to one very easily. As the health of our customers is our priority, we have a HACCP (Hazard analysis and critical control points) program that guarantees food quality in our premises. This system is monitored by international agencies and ensures that the correct food handling procedures are in place. Tests for water, food and food preparation areas are taken on a regular basis to support this program. Food service safety inspections are also done weekly by department supervisors. We strongly feel we are providing a safe and hygienic gastronomical experience. Look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort
Estimada Marlene, Muchas gracias por tomarse el tiempo para dejar sus amables palabras después de su reciente estadía con nosotros en Hilton La Romana.