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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Property video
Suite (RENOVATED) | View from room
8 restaurants; lunch and dinner served
2 outdoor pools, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Restaurant

Explore the area

View in a map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, beach near Uvero Alto
    ‪5 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪51 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(274 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub | Premium bedding, minibar, in-room safe, individually decorated

Romantic Double Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

View from room

Standard Single Room

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

8.0 out of 10
Very good
(33 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Ocean View

7.0 out of 10
Good
(12 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.2 out of 10
Very good
(282 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED) | Premium bedding, minibar, in-room safe, individually decorated

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Punta Cana

Located in Uvero Alto, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is adjacent to Sirenis Aquagames Water Park. This 813-room, 5-star property has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.2 miles
  • beach near Uvero Alto - 5 min walk - 0.3 miles
  • Macao Beach - 20 min drive - 8.2 miles
  • Bavaro Beach - 49 min drive - 22.2 miles
  • Punta Cana Beach - 55 min drive - 34.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 51 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬6 min drive
  • ‪Spoon - ‬6 min drive
  • ‪Wink - ‬5 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive features a full-service spa, 2 outdoor pools, and a free water park. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and outdoor tennis courts.
Guests can expect WiFi and 48-inch TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, sofa beds, and minibars are other standard amenities.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

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Frequently asked questions

Can I book all-inclusive rates at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, tennis, and volleyball.

Is a free cancellation option available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

This property is situated in Uvero Alto, just steps from Sirenis Aquagames Water Park. You'll also find Macao Beach nearby.

Is there parking available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and body wraps.

Are there luxury amenities available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, beachside massages, and 8 restaurants at this property.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive feature a casino on the premises?

No, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

This beachfront property offers many amenities for couples such as a beach bar and 8 restaurants with some guestrooms featuring a private hot tub.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive though service animals are welcome.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

The closest major airport to Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 27.3 mi away (51 minutes by car).

Are there rooms with balconies at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yes, every guestroom at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive.

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3023 out of 5105 reviews
Rating 8 - Good. 769 out of 5105 reviews
Rating 6 - Okay. 558 out of 5105 reviews
Rating 4 - Poor. 329 out of 5105 reviews
Rating 2 - Terrible. 426 out of 5105 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff, the food, the room well everything there was so kind and everything clean!!! Great experience
Stayed 3 nights in Apr 2026

6/10 Okay

Sonalea Rea

Traveled with family
Liked: Cleanliness, amenities
My main complaint, was that most people in the buffets, did not speak or understand English. One morning I asked three separate servers for a glass of water. They all shook their head like they understood, yet I never received my water. I know some Spanish, but not enough for a conversation. All of the bartenders were friendly, and the staff in the specialty restaurants were friendly and spoke English. Another downside, is the pool closes at 6PM. However, the pool is clean. There are plenty of loungers on the beach and around the pool. While they say do not safe seats, everyone still does. That makes it an issue for everyone else. Not sure what they could do to stop that. There are always activities around the pool. The resort is huge and for the most part clean. The beach has seaweed, but they were good about raking it up. This is definitely a family friendly resort. The water park was lots of fun. They have areas, for little kids, and bigger slides for the teenagers and adults. We had what they called a one bedroom suite for the four of us. Three adults and 1 teenager. It was two queen sized beds, squished together, and a sofa sleeper in the other room. Not at all what I expected when I booked it. All in all, not a bad resort, but I do not think I would go back.
Stayed 7 nights in Apr 2026

10/10 Excellent

samir

Stayed 6 nights in Feb 2026

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Drinks. Food is okay.
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Woodley and Erica were excellent. Everyone here was very friendly
Stayed 5 nights in Feb 2026

8/10 Good

Salih

Stayed 4 nights in Feb 2026

4/10 Poor

Jing

Traveled with family and small children
Disliked: Cleanliness
Our experience was disappointing and below expectations. From arrival, we did not feel welcomed. There was no clear guidance for check-in and we were redirected between multiple counters because we booked through Expedia. The process felt inefficient and disorganized. After registering in the morning, we had to return after 3 PM to ask for our room, and due to internal coordination issues, we didn’t receive our keys until after 3:50pm. The lack of communication was frustrating. Restaurant reservations also confusing. We were sent between our assigned manager, concierge, and lobby desk. The concierge later told us restaurants were fully booked, but we discovered reservations could be made online and time slots were still available. This option was never mentioned. Food variety was acceptable, but I experienced stomach issues starting the second day, raising hygiene concerns. Entertainment was limited. The advertised “game station” was under construction, the basketball court was closed, volleyball equipment unavailable. Our room felt outdated and cramped. The TV was broken on arrival and fixed the next day. Housekeeping was disappointing — bath mats gradually disappeared, and hand towels were never replaced during six nights. The membership presentation was intrusive. We received an 8 AM call while I was unwell, and what was promised as 90 minutes lasted nearly 3 hrs. Overall, poor communication, weak organization, and lack of service warmth made this stay disappointing.
Stayed 6 nights in Feb 2026

8/10 Good

Frazer

Stayed 7 nights in Feb 2026

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Woodley
Stayed 3 nights in Feb 2026

2/10 Terrible

Arita

did not get the room I requested on my reservation. I had to switch rooms, bathroom room celling was leaking- it took them almost 3 hours to come and fix it. I had to take a shower in a friend room. once it was they never fixed the light backs so I had only 2 light blub working. the food was not fresh. I asked for a mocktail for the kids and was told no only soda, while i see other kids had mocktails. bugs were found on the floors. shower towels only 2 was given, when i asked for more it it took almost 2 hours to get more. the only good lunch we had was a lobster lunch! most of the staff at the buffet did not attend to us unless we put a tip at the table!
Stayed 4 nights in Feb 2026

6/10 Okay

Suellen

Traveled with family and small children
Liked: Property conditions & facilities
So the staff in general is very disorganized, nobody knows nothing, if you ask they will give you zero information, not mention that more then half of the staff doesn't speak English such is fine, I have a good Spanish, but then when I tried to speak in Spanish they try to talk as fast as they can so you get very confused. They are not very clean, the reusable cups most of the times were dirty. The food didn't have anything cough my eyes (and I'm not a pick eater). Other thing very annoying they offer you stuff everyday for you to buy, either massage, tours, special dinners, I just wanted to rest! If I wanted something I would ask a Staff, just leave people alone! Our room was always very clean, the lady who cleaned did a very good job, and she was one of the few very nice people that I talked to. The hotel in general is absolutely HUGE! I wish they had golf car for everyone that is not a member lol I'd not stay there again, actually I don't think this is a country I would go back anytime soon. The nature is breath taken, we went in tour, but the culture/people doesn't help. They are very late, the traffic is terrible, I met many cranky people there. I hope if you are looking this review, its worth to try, maybe your experience will be better then mine.
Stayed 5 nights in Feb 2026

2/10 Terrible

Sanghwa

Disliked: Cleanliness, staff & service, amenities
I booked this stay clearly selecting 2 adults and 1 child (9 years old). However, upon arrival, the hotel claimed their system showed 1 infant instead of 1 child and demanded an additional charge of nearly $700. I spent almost two hours explaining that I had correctly entered my child’s age during the booking process. During this time, my child was exhausted, hungry, and crying beside me after a long trip. Under that pressure, I had no choice but to pay the extra charge in order to check in. Later, I received written confirmation from the booking platform clearly stating that my reservation was for 1 child, not an infant. I presented this confirmation to the hotel, but they simply ignored it and took no responsibility for the system error. This experience was extremely frustrating and stressful. Guests should not be forced to pay significant additional fees due to technical discrepancies between systems, especially after providing clear proof. I hope management seriously reviews this issue to prevent other families from going through the same ordeal.
Stayed 5 nights in Feb 2026

6/10 Okay

Jennifer

Stayed 5 nights in Feb 2026

8/10 Good

Kelly

Okay
Stayed 5 nights in Feb 2026

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, but a little smaller than I like. Staff was helpful and mostly friendly. Food was what you’d expect for an all inclusive, decent, not great.
Stayed 4 nights in Feb 2026

8/10 Good

Judelfy

Stayed 4 nights in Feb 2026

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay Checked out by Woodley & Anya
Stayed 7 nights in Feb 2026

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , nice staff , clean overall Helpful and nice amenities!
Stayed 4 nights in Feb 2026

2/10 Terrible

vedesh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
bed bugs bite all over my family and i bodies, roaches crawling in our room, bugs in our room, food was dry and no taste, staff was rude
Stayed 5 nights in Feb 2026

2/10 Terrible

Sophia

Stayed 7 nights in Feb 2026

10/10 Excellent

Elsy Iliana

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Staff was very helpful. Kyle helped us during our stay to schedule dinners and a romantic dinner. He went above and beyond for us. We celebrated our honeymoon here and couldn’t be happier
Stayed 5 nights in Feb 2026

4/10 Poor

Rodia

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room that we got had a bad lock which made us to walk back and forth 3 times inside the resort. We lost almost 2 hours on that. Then I asked them to fix it and give us the key to the beach. It worked for a day. The washroom door l9ck wasn't working at all. I told them about our problem. But no one cared. The next day after the dinner my family and kids were locked outside as the main door lock didn't work again. Had to go to the reception again and the employee laughed at our situation. Superior came with a maintenance guy to fix the lock. They couldn't. They had to go through the next room to open our door from inside. At this point we had to request for another room as my family were not comfortable staying in there. We moved to another room at the middle of the night. The food was ok. Pool was good. We are so disappointed at their customer service. My family decided not to go back there again and not to recommend. Thank you.
Damaged main door lock.
Damaged washroom lock
Ant on the bed.
Stayed 4 nights in Feb 2026

10/10 Excellent

Maximilian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the rooms to the food was wonderful. Woodley was very helpful getting us set up. We will definitely be back
Stayed 7 nights in Feb 2026

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Woodley bien
Stayed 3 nights in Feb 2026

6/10 Okay

MARCUS

Rooms were nice, but very much needs ventilation in bathrooms.. mold starting in some areas of shower. Public bathrooms around resort ran out of toilet paper a lot during the day. Food was okay. Al la cartes were great, but buffets really need better labeling to help people with allergies! That said, food was good. Salt and pepper lacking, but you just need to ask a server for it. Staff seemed grumpy sometimes. Not like other resorts where we’ve made friends. I honestly would rate this a 3.
Stayed 7 nights in Feb 2026

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