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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
4 restaurants; breakfast, lunch, and dinner served
Deluxe Junior Suite Bay View King | In-room safe, iron/ironing board, free WiFi, bed sheets
Poolside bar
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Puerto Vallarta
  • Place, Plaza Caracol
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Family Kids Garden View

Deluxe Family Kids Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Family Kids Garden View

  • Garden view
  • 388 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

  • Ocean view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sun Club Romantic Ocean Front

Sun Club Romantic Ocean Front | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Ocean Front

  • Bay view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Ocean Front Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Ocean Front Double

  • Bay view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sun Club Junior Suite Ocean Front King

Sun Club Junior Suite Ocean Front King | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Ocean Front King

  • Ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

  • Partial sea view
  • 340 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Partial Ocean View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View Double

  • Partial sea view
  • 340 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Sun Club Romantic Ocean Front With Terrace

Sun Club Romantic Ocean Front With Terrace | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Ocean Front With Terrace

  • Ocean view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

South Zone
  • Pool
  • All inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 1,273 reviews
$305 nightly
The price is $369
Jun 2 - Jun 3
Total with taxes and fees
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About the neighborhood

Puerto Vallarta

Located in Hotel Zone within a 5-minute walk of La Isla, Sunscape Puerto Vallarta Resort & Spa All Inclusive is within a mile (2 km) of other popular attractions like Cruise Ship Terminal. This 340-room, 3.5-star property welcomes guests with 4 restaurants, a free water park, and an outdoor pool.

What's nearby

  • Plaza Caracol - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Hotel Zone Beach - 10 min walk - 0.6 miles
  • Playa Flamingos - 10 min walk - 0.6 miles
  • Playa Las Glorias - 5 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Food Park PV - ‬1 min walk
  • ‪La Vaca Argentina - ‬4 min walk
  • ‪La Leche - ‬1 min walk
  • ‪la cevicheria - ‬3 min walk
  • ‪Deli Express - ‬3 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Guests of Sunscape Puerto Vallarta Resort & Spa All Inclusive enjoy a free water park, karaoke, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and outdoor tennis courts.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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  • Pool
  • Hot tub
  • All inclusive
  • Spa
7.4 out of 10, Good, 1,973 reviews
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The price is $300
Jun 2 - Jun 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive

Sunscape Puerto Vallarta

Sunscape Puerto Vallarta Resort

Sunscape Puerto Vallarta Incl

Sunscape Puerto Vallarta All Inclusive

Sunscape Puerto Vallarta Resort Spa

Sunscape Puerto Vallarta Resort All Inclusive

Sunscape Puerto Vallarta All Inclusive

Sunscape Puerto Vallarta Resort Spa All Inclusive

Sunscape Resort All Inclusive

Sunscape Puerto Vallarta Resort Spa

Sunscape All Inclusive

Frequently asked questions

Can I book all-inclusive options at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include mini golf, tennis, and volleyball.

How much does it cost to stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Sunscape Puerto Vallarta Resort & Spa All Inclusive on May 24, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Sunscape Puerto Vallarta Resort & Spa All Inclusive provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Sunscape Puerto Vallarta Resort & Spa All Inclusive?

This property is situated in Hotel Zone, just steps from Plaza Caracol, and within a 10-minute walk of Hotel Zone Beach and La Isla. You'll also find Cruise Ship Terminal and Malecon within a short drive.

Is there parking available at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yes, uncovered self parking is offered for free at the property. Though parking is available on request, an electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Is there a spa at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Spa services at the property include deep-tissue massages.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a casino on the premises?

No, Sunscape Puerto Vallarta Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Sunscape Puerto Vallarta Resort & Spa All Inclusive a good place to stay for couples?

This beachfront property offers plenty of amenities for couples including an ocean-view restaurant, a beach bar, and an outdoor pool.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Sunscape Puerto Vallarta Resort & Spa All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Will Sunscape Puerto Vallarta Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Sunscape Puerto Vallarta Resort & Spa All Inclusive though service animals are welcome.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Sunscape Puerto Vallarta Resort & Spa All Inclusive?

The closest major airport to Sunscape Puerto Vallarta Resort & Spa All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 4.8 mi away (16 minutes by car).

Are there rooms with balconies at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a furnished lanai where guests can enjoy ocean and garden views.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sunscape Puerto Vallarta Resort & Spa All Inclusive.

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 146 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026

8/10 Good

GUILLERMO DIAZ

Staff was super helpful and friendly.
Stayed 3 nights in Feb 2026

6/10 Okay

Scott, Hermiston

Traveled with group
Disliked: Property conditions & facilities
Our room was pretty decent except there was mold around the underside of the inside of both sinks which was pretty gross. The food was definitely below par so we ended up eating most meals off resort which is too bad when you pay for all inclusive. The pool was dirty and the water was not clean so I ended up only going in once. We had friends staying there also and they only had hot water in their shower 3 days out of a 10 day stay. It sounds like I’m very judgmental but I very rarely write a review but I just want people to know what they will get.
Stayed 10 nights in Feb 2026

2/10 Terrible

Nilba

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Llegué y me quedé 30:00 minutos no se debe de quedar uno más el lugar es orroroso suscio viejo huele a humedad el servicio al cliente es malísimo no se lo recomiendo a nadie pedí mi rembolso de la reserva y no me la quisieron dar ni siquiera se preocuparon por preguntarme porque me iba las fotos que tienen en la agencia de viajes es expidia y son muy viejas porque lo que se ve en las fotos no es nada a lo que tienen. Ojalá y lo sierren el hotel no debería estar funcionando .!!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Dean

Stayed 6 nights in Feb 2026

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect stay
Stayed 5 nights in Feb 2026

8/10 Good

Alemayehu

Stayed 4 nights in Feb 2026

4/10 Poor

Kathren

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food was good. Most staff were great. The whole property was needing some upgrades and deep cleaning. We booked a deluxe resort view and we were staring at a wall and the smoking area was right across from us. We did get moved but still not a deluxe view. Our view was the kids water park area. Was better than before...Still made the best of our trip but would not go back. The last straw for me was the cockroach we found in our room on the last day!! Groas....
Stayed 6 nights in Jan 2026

6/10 Okay

Merlin

Liked: Staff & service
We found that during our one-week stay at Sunscape, there were positives and negatives, as follows: Positive: • Friendly and helpful staff • Alcohol was of good quality and quantity • The pool was clean and a good temperature • Easy beach access was nice Negative: • Our room was right above the smoking area and too often we had to close our balcony door to avoid smoke • Our room was right above the outdoor nightly movie venue, and it was so loud, we could not hear ourselves speak without closing the balcony door • In general, there was too much noise, including unsupervised youths in the hallways late at night • The food was for the most part bland, and too often only warm instead of hot. The best food was in the Italian restaurant. • Our room was dated and somewhat shabby • There appeared to be no enforcement of any of the resort’s regulations (other than out of the pool at 7:00 p.m.) • The smell of the cleaning solution used by housekeeping was very strong and unpleasant in the hallway
Stayed 7 nights in Jan 2026

2/10 Terrible

Edward

Disliked: Amenities, property conditions & facilities
The room and balcony were very good. The buffet was terrible. I found one piece of white meat chicken in ten days there. Lots of stuff repeated day after day. Some staff were very nice a lot were indifferent snotty and unhelpful. Completely unfriendly to smokers. They had to climb 4 flights of stairs to an area with no cover from sun or rain. In short we would never stay there again.
Stayed 9 nights in Jan 2026

6/10 Okay

Darren

Traveled with partner
The elevators need some work, 3 elevators but only one was in service so wait times could be ten minutes sometimes to get up to your room I would spend some money on elevators and pool tile maintenance
Stayed 3 nights in Jan 2026

10/10 Excellent

Nebojsa

Stayed 9 nights in Jan 2026

8/10 Good

Damar

Stayed 4 nights in Jan 2026

6/10 Okay

Layla

Liked: Cleanliness
It is an average place---
Stayed 7 nights in Dec 2025

8/10 Good

Sharan

Liked: Amenities, property conditions & facilities
Yes great room
Stayed 10 nights in Jan 2026

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Bruce Griffin

Traveled with family
Liked: Amenities
Room and seaview deck was great although showing some wear and tear. Staff was great but food and beverage was disappointing
Stayed 7 nights in Jan 2026

10/10 Excellent

Gabriela

Stayed 2 nights in Dec 2025

4/10 Poor

Barry

Traveled with partner
Liked: Cleanliness
Long waits for meals. 35 to 40 minutes. For breakfast
Stayed 1 night in Jan 2026

4/10 Poor

Rhonda Lynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.
Stayed 7 nights in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrething
Stayed 5 nights in Dec 2025

8/10 Good

Matthew

The people are amazing. If your ll
Stayed 7 nights in Dec 2025

2/10 Terrible

Manu

Traveled with family
Disliked: Amenities, property conditions & facilities
Yes. The Room needed repairs. Bathroom half glass door was missing. Staff always cross examined even for want of towels or water botels. Dinner timings were upto 11 pm but at about 10.20 pm daily you hardly find anything on buffet tables. After 10.00 p.m. they never bothered to fill the buffett items. Vegetarian dishes were not avialable.
Stayed 4 nights in Dec 2025

6/10 Okay

Dakota

Traveled with family and small children
Liked: Cleanliness
Overall, we had a nice stay at Sunscape but it left some things to be desired. The rooms are very outdated and missing simple things like towel hooks in the bathroom. So you have to hang your towels over chairs or your luggage in the room. The food was average but good. Use caution during breakfast in the main dining restaurant if you are seated close to the beach. There are bees everywhere and the hotel doesn't appear to be doing anything to control it. We had to be moved to a different table multiple mornings and even left breakfast early one day because the second table still had bee problems. If you have anything sweet to eat or drink then the bees are attracted to it. It's not 1 or 2 bees. We had at least a dozen or more swarming our table one morning. We complained to the staff multiple times but it was shrugged off as normal. I tried raising the problem to a supervisor, but they weren't at work. Nothing was done to fix the issue during the five days we were there. The property was clean and the 24/7 cafe was nice. Most of the staff were very friendly and helpful. We didn't feel like we got the most of our money with this property compared to other resorts we've been to especially considering what we paid. If you don't have high expectations and just looking for a smaller resort to relax, then Sunscape is a pretty good option.
Stayed 5 nights in Dec 2025

6/10 Okay

kurtis

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good drinks , terrible food. Staff is very friendly. Property fairly clean. Pool was way too over crowded. Definitely not relaxing and no beach palapa available any day . Not even any chairs outside available ever . Not one time did we get a chair or table on the beach
Stayed 7 nights in Dec 2025

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