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Krystal Vallarta

3.5 star property

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Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Deluxe Room, Sea View | View from room
Reception
In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Place, La Isla
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(20 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Cruise Ship Terminal. This 388-room, 3.5-star hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • La Isla - 9 min walk - 0.5 miles
  • Plaza Caracol - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪Seafire Restaurant - ‬9 min walk
  • ‪Jardin Del Sol "Restaurante - ‬1 min walk

About this property

Krystal Vallarta

Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Mio Vallarta - Adults Only
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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $114
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Are there all-inclusive options at Krystal Vallarta?

Krystal Vallarta has all inclusive rates that come with all meals and onsite activities included. Activities include water fitness classes, dance classes, and live performances.

How much does it cost to stay at Krystal Vallarta?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on May 27, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal and Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Will I be able to park at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 restaurants, and 3 outdoor pools.

Are there hot tubs at Krystal Vallarta?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Are there connecting rooms at Krystal Vallarta?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (13 minutes by car).

Can I book a room with a balcony at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean and garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 365 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 114 out of 1002 reviews
Rating 2 - Terrible. 110 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction is annoying the nioise
Stayed 2 nights in Mar 2026

4/10 Poor

Gina

Stayed 2 nights in Feb 2026

10/10 Excellent

Mina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view
Stayed 6 nights in Feb 2026

8/10 Good

shawn James

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
it was ok, priced right, Restaurant food was mediocre. Beach access was great, the poolside was good.
Stayed 7 nights in Feb 2026

8/10 Good

Robb

Stayed 2 nights in Feb 2026

6/10 Okay

vuyo

Disliked: Amenities
it was ok
Stayed 10 nights in Feb 2026

6/10 Okay

Natalia

Stayed 7 nights in Feb 2026

6/10 Okay

Arthur

Stayed 7 nights in Feb 2026

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, amenities
Clean room, excellent customer service and great staff members
Stayed 3 nights in Feb 2026

6/10 Okay

marie

Traveled with family
Liked: Cleanliness
Room was nice with ocean view and very clean. Staff were exceptionally courteous and greeted you regardless of their position. The big disappointment was the noise from the construction and that monster high-rise that you’re building on the beach.
Stayed 4 nights in Feb 2026

10/10 Excellent

Christopher, corona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fatima at check in was very nice. Clean room , good food.
Nice View
Stayed 3 nights in Feb 2026

6/10 Okay

Martha Ofelia

Stayed 2 nights in Feb 2026

2/10 Terrible

Omar

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t what we expected the sheets were stained the bathroom with some cosmetic issues the room look dirty over all , my wife was really upset and we end up checking out early I did put a request for a partial refund it’s not ok to miss lead people , in pictures the hotel looks really nice and it’s a long travel to come and find out the is not !!!! I would never stay here again
Stayed 3 nights in Feb 2026

4/10 Poor

Kattya

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room was horrible , beds very uncomfortable, very expensive terrible food , and staff very disrespectful and rude. Not recommended at all
Stayed 6 nights in Feb 2026

10/10 Excellent

Dan

Stayed 1 night in Feb 2026

10/10 Excellent

Reynaldo

Stayed 6 nights in Feb 2026

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 6 nights in Feb 2026

10/10 Excellent

Mary

Stayed 2 nights in Feb 2026

10/10 Excellent

Areli

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was terrific
Stayed 14 nights in Jan 2026

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness
The air conditioning didn’t work and the room over head fan made loud noise when turned on. Talked to the front desk about it but no change. Breakfast was very expensive. Staff was good/polite.
Stayed 3 nights in Feb 2026

2/10 Terrible

Titilayo

Stayed 3 nights in Jan 2026

2/10 Terrible

CESAR, MINNETONKA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was fully booked & we spent the first night at a “villa” which was difficult to find due to poor lighting & signaling. The villa had no drinking water or towels were available. Glasses were dirty. Living area was dusty. The bed didn’t have sheets, only mattress & bed covers. We called reception and they only sent towels. Worst of all, we were not informed there were other guests in the other bedrooms of the villa. After complaining to reception, we were moved to our actual room the following day not without first dealing with a lock bedroom door. They had to bust the door open because they didn’t have a set of keys. In the hotel room, the next door guest had a loud conversation & then loud music on their balcony. Called reception and nothing was done. Party continued until well past midnight. It happened again the following night. Restaurant food, available in buffet style, was underwhelming. The only positive thing was the Egg Station during breakfast which was included in our package. Lunch & dinners were $430 per person when you could get much better food for less in restaurants nearby. The resort looked outdated & run down. They also had a lot of construction that made resting impossible. Drinks were also poorly served in fairy cheap plastic cups with bartenders that didn’t seem to know how to prepare any of the drinks of the menu and you would overhear them complain about how they didn’t have anything to prepare drinks with. Avoid this hotel. Not worth it.
Stayed 6 nights in Jan 2026

8/10 Good

Robert Thomas

Liked: Cleanliness
All of the above.
Stayed 14 nights in Jan 2026

8/10 Good

Michelle

The ocean front room offered whale watching , perfect sunset viewing and watching the waves crash into the shore. The pools could use some repair because many tiles are missing, filter covers on the pool floor are missing and could cause someone to get hurt, and the tiles were so dirty that when we leaned against them my bathing suit top was blackened from the filth. Housekeeping wasn’t consistent and there were days where we didn’t get any housekeeping at all. The location of the hotel is in a great location because it is safe, clean and close to grocery stores, malls, restaurants, the marina, the airport and only a cheap uber to downtown. We did all inclusive for only 3 days out of the 10 days we stayed and did not enjoy the food. Breakfast was the same as lunch and dinner. We ate out at local restaurants instead.
Stayed 3 nights in Feb 2026

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