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Hotel Ojo de Agua

3.0 star property

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Photo gallery for Hotel Ojo de Agua

Outdoor pool, sun loungers
Sundeck
Exterior
Superior Room, Sea View | Beach/ocean view
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

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0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room with Sea View

In-room safe, desk, free WiFi

Superior Room with Sea View

  • Sleeps 2

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(22 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(59 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)
  • 224 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, desk, free WiFi

Family Room

  • Sleeps 5

View all photos for Standard

In-room safe, desk, free WiFi

Standard

  • Sleeps 2

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About the neighborhood

Puerto Morelos

Hotel Ojo de Agua places you next to Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. This 3-star hotel has 35 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • San Jose Catholic Parish - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Único Beach - ‬9 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Cantina Habanero - ‬4 min walk
  • ‪Peninsula - ‬5 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

Guests of Hotel Ojo de Agua enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 900 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a reception hall, a garden, and a picnic area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Hotel & Beach Club Ojo de Agua
Puerto Morelos
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 688 reviews
$74 nightly
The price is $94
Apr 9 - Apr 10
Total with taxes and fees
Hotel & Beach Club Ojo de Agua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Is a free cancellation option available at Hotel Ojo de Agua?

Hotel Ojo de Agua provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ojo de Agua?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on May 5, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Ojo de Agua?

Guests positively rate the hotel's walkable location in Puerto Morelos, just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park, and within a short walk of Puerto Morelos Town Square. You'll also find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish less than a mile away.

Will I be able to park at Hotel Ojo de Agua?

No, this hotel doesn't offer parking.

Does Hotel Ojo de Agua feature a casino at the property?

No, Hotel Ojo de Agua doesn't have a casino.

Will I find an indoor pool at Hotel Ojo de Agua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Ojo de Agua?

There are plenty of amenities for couples at this hotel, including a beach, a restaurant, and an outdoor pool.

Are there hot tubs at Hotel Ojo de Agua?

No, there isn't a spa tub at this hotel.

Does Hotel Ojo de Agua have a restaurant with a breakfast menu?

Yes, Hotel Ojo de Agua serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Ojo de Agua allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Ojo de Agua.

Are there connecting rooms at Hotel Ojo de Agua?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Ojo de Agua?

The closest major airport to Hotel Ojo de Agua is Cancun Intl. Airport (CUN), which is 16.5 mi away (26 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 23.8 mi away.

Can I book a room with a balcony at Hotel Ojo de Agua?

No, you won't find guestrooms with balconies at Hotel Ojo de Agua.

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 102 out of 1005 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026

2/10 Terrible

Patricia, Eagan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower didn’t work I complained at checkout. She offered to come look at it… a little too late
Stayed 1 night in Dec 2025

6/10 Okay

Susan

The front desk fellow was very nice and helpful. I liked the hotel but my husband did not like the loud partners on the beach who were singing loudly until 5 am. The unit did not have any toilet paper either! That was quite a surprise. Also, no elevator so not a good situation if one is carrying a heavy suitcase. The restaurant
Stayed 1 night in Dec 2025

8/10 Good

Meredith Margaret, New Westminster

Liked: Cleanliness, amenities, property conditions & facilities
The location is AMAZING - right on the beach! Friendly & helpful staff. Great communication with front desk :) Rooms are clean, simple, no frills. Comfy bed. Fabulous restaurant & piña coladas. Pillows a bit lumpy. Hot water 95% of the time. Air conditioner & tv works great. No complaints. Good price. Thanks for having us :)
Stayed 3 nights in Dec 2025

8/10 Good

wes

Traveled with family
Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good Location
Stayed 1 night in Dec 2025

10/10 Excellent

Jose, El Paso

Stayed 3 nights in Dec 2025

6/10 Okay

Edgar

Staff was wondering
Stayed 4 nights in Dec 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service
No frills stay, easy access to the beach
Stayed 1 night in Dec 2025

10/10 Excellent

Eric, Bremerton

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had a wonderful time again. Our room was not ready but he gave us another room right beside the pool bottom floor. It was great. Loved sitting on their beautiful beach every day. Room was cleaned every day and AC was nice and cold. The fridge kept our beer nice and cold too. Will be back next season or maybe again sooner. Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

Eric, Bremerton

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so very welcoming. I feel relaxed and comfortable from the moment I arrive.
Stayed 2 nights in Dec 2025

6/10 Okay

Elma

Traveled with partner
Liked: Staff & service
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Location is fantastic... Facility is very rough around the edges
Stayed 1 night in Dec 2025

4/10 Poor

Rosa

Disliked: Property conditions & facilities
This is an outdated place, some things are deteriorated, towels with holes, rusty showerhead, the TV screen had a line in the middle. The water tasted horrible. It looks much better in the pictures
Stayed 3 nights in Nov 2025

6/10 Okay

Francisco

Traveled with family
Liked: Cleanliness
was no hot WATER, WE HAVE TO MOVE TO OTHER ROOM, OTHER THAN THAT WAS OK.
Stayed 7 nights in Nov 2025

4/10 Poor

Brianna

Traveled with group
Liked: Cleanliness
Disliked: Amenities
There was no hot water in our room for the entire 6 days that we stayed there. Twice guests next door kept us up all night by either partying on the balconey at 3 am or smoking all night. The patio doors didn't seal properly so the neighbour's cigarrette smoke filled our room.
Stayed 6 nights in Nov 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, beds comfortable, don't expect hot water, luke warm at best. Right on the beach, accomodating staff and a nice restaurant
Stayed 3 nights in Nov 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a King Room with a sea view. The bed was not king size. It was maybe a queen in a double frame. That was fine. But the bed frame was only 6” off the floor and the window to see the ocean were barstool height. Higher up than normal windows. Then the next morning I attempted to take a shower. There was zero hot water. So I washed the needed parts and skipped the rest. The electric outlet in the bathroom did not work either. That was the last straw. I went down to the reception desk. I told the lady my issues and she said yes, they knew they had been working on it. I could get a new room to shower in. OMG! They knew and still put me in that room without telling me in advance. I would have the refused the ocean view that I couldn’t see anyway for hot water to shower and wash my hair. So frustrating!
Stayed 1 night in Nov 2025

6/10 Okay

timothy

Liked: Staff & service
Property needs some care however it’s proximity to the beach and staff safe the day for this hotel!
Stayed 1 night in Nov 2025

4/10 Poor

Elma

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No hot water in the shower tv. Problems Not my favorite
Stayed 2 nights in Nov 2025

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness
This wasnt a very nice experience. It does have does rooms they show, but they also have an old not that nice building not facing to the beach, that is below average. water pump was noice almost all day long, and theres many other things they could fix easy to get better acomodations. I booked just to relax 3 days, but it was dificult. Now, it was cheap, but not as cheap for the relation money: quality. The location is amazin, everything is on a walking distance, thou.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene todo lo que necesitas. Es un hotel modesto y pequeño. Nunca habia tenido una habitacion tan cerca del mar, literalmente como 50 metros. Su restaurante es muy rico.
Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

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