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ibis Puerto Montt

3.0 star property

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Place, Juan Pablo II Museum
    ‪3 min walk‬
  • Place, Angelmo Fish Market
    ‪13 min walk‬
  • Place, Mall Paseo Costanera
    ‪16 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, Multiple Beds

  • Partial sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(42 reviews)
  • Partial sea view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Puerto Montt

Ibis Puerto Montt places you next to Costanera and within a 5-minute walk of Juan Pablo II Museum. This 129-room, 3-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Juan Pablo II Museum - 3 min walk - 0.2 miles
  • Paseo del Mar Mall - 12 min walk - 0.6 miles
  • Angelmo Fish Market - 13 min walk - 0.7 miles
  • Dock - 14 min walk - 0.8 miles
  • Mall Paseo Costanera - 16 min walk - 0.9 miles

Getting around

  • La Paloma Station - 11 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Cafeteria Torres - ‬4 min walk
  • ‪Da Alessandro - ‬11 min walk
  • ‪Ibis Kitchen Lounge - ‬2 min walk
  • ‪Baradero - ‬9 min walk
  • ‪El Fogón de Pepe - ‬11 min walk

About this property

ibis Puerto Montt

Ibis Puerto Montt offers free WiFi in public areas and coffee in a common area. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Safes are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Novotel Puerto Montt
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.8 out of 10, Excellent, 226 reviews
$98 nightly
The price is $98
Apr 15 - Apr 16
Novotel Puerto Montt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per day (maximum USD 40 per stay)
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9 to 10 for adults, and USD 5 to 6 for children
  • Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
  • Pet fee: USD 20 per pet, per day (maximum USD 40 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Are free cancellation options available at ibis Puerto Montt?

Ibis Puerto Montt provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Puerto Montt?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at ibis Puerto Montt on May 2, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ibis Puerto Montt?

This hotel is located in Puerto Montt and just steps from Costanera and Juan Pablo II Museum. You'll also find Paseo del Mar Mall and Angelmo Fish Market less than a mile away.

Will I be able to park at ibis Puerto Montt?

No, there isn't parking at the hotel but you'll find nearby parking for USD 12 per night (discounts available).

Does ibis Puerto Montt have a casino on the premises?

No, ibis Puerto Montt doesn't have a casino.

Will I find an indoor pool at ibis Puerto Montt?

No, there is no indoor pool at this hotel.

Is ibis Puerto Montt good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include sea views.

Are there hot tubs at ibis Puerto Montt?

No, there isn't a spa tub at this hotel.

Does ibis Puerto Montt have a restaurant with a breakfast menu?

Yes, ibis Puerto Montt serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Puerto Montt allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis Puerto Montt for a fee of USD 20 per pet, per day. The property also provides food and water bowls and litter boxes.

Does ibis Puerto Montt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to ibis Puerto Montt?

The closest major airport to ibis Puerto Montt is Puerto Montt (PMC-Tepual), which is 10.9 mi away (30 minutes by car).

Can I book a room with a balcony at ibis Puerto Montt?

No, there aren't any guestrooms with balconies at ibis Puerto Montt.

ibis Puerto Montt Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 551 reviews
Rating 8 - Good. 187 out of 551 reviews
Rating 6 - Okay. 66 out of 551 reviews
Rating 4 - Poor. 32 out of 551 reviews
Rating 2 - Terrible. 24 out of 551 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities
Todo ok. Linda habitación con buena vista. Buena atención. Buen desayuno
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived. The room was simple and clean. Excellent shower, which we needed after a day of travel. Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport.
Stayed 1 night in Dec 2025

6/10 Okay

luis

Stayed 1 night in Dec 2025

10/10 Excellent

Mario Andres

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 4 nights in Nov 2025

4/10 Poor

Gonzalo

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Pas assez des servillettes. Toilettes mal commodes. Mauvaise odeur dans les couloirs a cause des tapis sales.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

8/10 Good

Luis, St-Hilaire

Liked: Cleanliness, property conditions & facilities
There room okay. Missing towers and fridge. The staff excellent. Thanks
Stayed 1 night in Nov 2025

2/10 Terrible

Monica

Disliked: Cleanliness, amenities, property conditions & facilities
I booked the multi room and reception gave me double bed room and I need to get swap room and the second time the reception still not give me multi room that I paid for. And breakfast was not good and charged us $10 dollars and I ate the breakfast and not feeling well .
Stayed 2 nights in Nov 2025

8/10 Good

Jesus, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !
Stayed 11 nights in Oct 2025

2/10 Terrible

Yeshwanth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sean

Stayed 1 night in Oct 2025

8/10 Good

mauricio

Traveled with partner
Liked: Staff & service, amenities
Encontrar el estacionamiemto fue un poco complicado. El hotel no cuenta con estacionamiento propio. Hay que pagar por el eatacionamiento. Mi vuelo salia antes que las puertas del estacionamiento abriera, por lo que tuve que coordinar con la administracion del hotel y la administracion del estacionamiento para poder sacar mi carro antes de la hora de apertura. Afortunadamente todo salio muy bien.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, room comfort

Much Dirtier Than the photos!

The service was terrible and the place is not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Glenn, Washington

Liked: Property conditions & facilities
Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile.
Stayed 1 night in Aug 2025

10/10 Excellent

Agner

Stayed 1 night in Jul 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money with a more than adequate breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eglys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short stay

Conveniently located, friendly service. Exactly as expected, very pleased.
Stayed 1 night in Apr 2025

2/10 Terrible

Marisol

Liked: Staff & service
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Mar 2025

6/10 Okay

CAROLE

Decent stay for one night!

Decent hotel for the price Comfortable enough room /bed Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at Dirty, no maintenance !
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and easily accessible
Stayed 1 night in Feb 2025

4/10 Poor

robert

Traveled with group
Disliked: Amenities, property conditions & facilities
Low price but low on quality.A very basic and slightly run down hotel
Stayed 1 night in Mar 2025

6/10 Okay

Shayne, Kingston

Stayed 1 night in Feb 2025