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Hotel Don Luis Puerto Montt

4.5 star property
Luxury hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Don Luis Puerto Montt

Front of property
Bar (on property)
Lobby
Business center
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Quillota 146, Puerto Montt, Los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪1 min walk‬
  • Place, Mall Paseo Costanera
    ‪2 min walk‬
  • Place, Dock
    ‪3 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪24 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Puerto Montt

Hotel Don Luis Puerto Montt places you next to Casa del Arte Diego Rivera and Colonizacion Alemana Monument. This 65-room, 4.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Puerto Montt Cathedral - 1 min walk - 0.1 miles
  • Mall Paseo Costanera - 2 min walk - 0.1 miles
  • Dock - 3 min walk - 0.2 miles
  • Angelmo Fish Market - 3 min drive - 1.6 miles
  • Pelluco Beach - 5 min drive - 2.5 miles

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 29 min drive

Restaurants

  • ‪Sabores del Sur "El Rincon de Adela - ‬2 min walk
  • ‪El Tablón del Ancla - ‬2 min walk
  • ‪Club Alemán de Puerto Montt - ‬1 min walk
  • ‪La plancha de Lorenzo - ‬2 min walk
  • ‪Los Chilcos - ‬2 min walk

About this property

Hotel Don Luis Puerto Montt

Luxury hotel with free breakfast and a fitness center
Renovated in 2020, Hotel Don Luis Puerto Montt offers a gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with digital channels. Minibars, hair dryers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Front of property
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Doña Elena

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Fireplace in lobby
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Are free cancellation options available at Hotel Don Luis Puerto Montt?

Hotel Don Luis Puerto Montt provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Don Luis Puerto Montt?

This hotel is located in Puerto Montt, just steps from Mall Paseo Costanera and Casa del Arte Diego Rivera, and within a short walk of Dock. You'll also find Plaza de Armas and Colonizacion Alemana Monument less than a mile away.

Is parking available on site at Hotel Don Luis Puerto Montt?

Yes, self parking is offered for free at the hotel.

Does Hotel Don Luis Puerto Montt feature a casino?

No, Hotel Don Luis Puerto Montt doesn't have a casino.

Is there an indoor pool at Hotel Don Luis Puerto Montt?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Don Luis Puerto Montt?

Couples staying at this hotel will appreciate amenities like a minibar and a turndown service as well as a bar.

Does Hotel Don Luis Puerto Montt have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Don Luis Puerto Montt feature a restaurant that includes a breakfast menu?

Yes, Hotel Don Luis Puerto Montt serves free continental breakfast at Doña Elena each morning.

Does Hotel Don Luis Puerto Montt allow pets to stay for free?

No, pets aren't allowed at Hotel Don Luis Puerto Montt.

Are there connecting rooms at Hotel Don Luis Puerto Montt?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Don Luis Puerto Montt?

The closest major airport to Hotel Don Luis Puerto Montt is Puerto Montt (PMC-Tepual), which is 11.2 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel Don Luis Puerto Montt?

No, there aren't any guestrooms with balconies at Hotel Don Luis Puerto Montt.

Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 162 reviews
Rating 8 - Good. 70 out of 162 reviews
Rating 6 - Okay. 23 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alvaro, Plantation

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Stayed 1 night in May 2024

6/10 Okay

Maria-Jose, Superior

Stayed 1 night in Dec 2021

6/10 Okay

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Avoid especially on weekend as riots still active

Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
Stayed 8 nights in Feb 2020

10/10 Excellent

Susan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as a stopover from Patagonia to Lake region

Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Stayed 2 nights in Feb 2020

8/10 Good

Colin, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No physical wine list, staff had to keep referring to the till to find out the cost
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Andrew S.

Nice Hotel in the Center of Puerto Montt

Great front desk staff. Very willing to help in any way possible. Great complimentary breakfast. Very clean rooms.
Stayed 2 nights in Dec 2018

8/10 Good

Piet, Amsterdam

Liked: Cleanliness, staff & service, room comfort
Nice hotel, fine location. Elevator could be a little more efficient.
Stayed 1 night in Nov 2018

6/10 Okay

J., Sydney

Liked: Cleanliness, staff & service, room comfort

A bit worn but very welcoming

Hotel Don Luis Puerto Montt might be a little old and kitschy but the staff are friendly and welcoming and the rooms were warm and comfortable. What it lacked in 'newness' and 'adequate lighting in the bathroom' it more than made up for with hospitable touches, like a complimentary drink on arrival and a tasty continental breakfast. All in all a nice, no-frills stay that was value for money.
Stayed 2 nights in Sep 2018

8/10 Good

ORAPHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Puerto Monty

The staff at this hotel is very nice and do their best to accommodate your needs. The hotel itself is very antiquated. The rooms are very small and the showers are even smaller. The hotel is in a very busy part of the city. The road noise is excessive. Especially because there is no air conditioning and you need to have a window open to allow for any fresh air. The breakfast is basic, but decent. Again if not for the kindness of the staff the stay would have been awful. If you do not have some basic understanding of Spanish I would not recommend the hotel as very few of the employees speak English.
Stayed 5 nights in Feb 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay - I would stay there again.

Convenient location, great friendly staff (Natalie is a lovely girl with great English) and nice clean room. However, the room is a bit tight, no in-room tea/coffee facility and the hot water for showers could be a bit hotter.
Stayed 2 nights in Sep 2017

6/10 Okay

oscar, Miami Lakes. usa.

Liked: Cleanliness, staff & service

No air

Our sorprised was find this hotel don't have air conditioning, the thing negative because the staff give excellent service and the location perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff! Very helpful and caring

The hotel staff was absolutely wonderful, minus the rude restaurant staff. The breakfast buffet was great, I was pleasantly surprised. We only stayed one night, but I thought the rooms very comfortable and relatively clean, we had a great window view.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel close to centre of town free pisco with check in

10/10 Excellent

Doug, Yarmouth, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient staff and great location

We found our hotel location, right near the water, shops and park, very convenient. We found a very nice, reasonably priced, popular, family-type restaurant, Tablon del Ancla, quite nearby. At the hotel, the staff was courteous, solicitous, and very efficient. The afternoon day shift head woman (not sure of name) in particular took great effort and initiative in helping us out. She even suggested their calling our rental car company when we arrived (at the close of our trip to Chile) to verify whether they would come to the hotel to pick up our vehicle so that we did not have to drive out to the airport for the return (they did, for just a 15,000 peso fee (about $25). The breakfast was ample and nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

No complaints, good breakfast, pretty fast Wi-Fi, secure storage for bicycle.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean

Good stay, great location

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

J's mom

Liked: Staff & service
Disliked: Cleanliness

J's mama

My specific complaints re the hotel/room are these: 1. The overall size of the room was too small. Barely able to walk around the bed and if the desk chair was pulled from under the desk, could not pass between that and the bed at all. 2. The queen bed mattress was not of sufficient quality, or was too worn not sure. It sagged. 3. The lighting in the room, particularly the bathroom was woefully inadequate. 4. I had a pretty good view of the water if I could have seen through the window, which was very dirty. 5. There was no bathtub,only a shower. I'm ok with that but the shower was approximately 28 square. Isn't that really small? 6. The bathroom door stuck hard if closed all the way. 7.No clock of any kind in the room, nor nose/facial tissues. 8. There was black mold around the bottom of the shower. Ew. 9. There were no washcloths available, only towels. That, however, is not unusual in Chile. 10. Very thin walls and ceilings, so noisy. There was construction going on overhead and often well into the night. Heard it one morning beginning about 3:30 AM. Sounded like they might come through my ceiling. After 10 days/nights there I was faily well adjusted to everything except the dirty window and moldy shower I felt I was living more in the Chilean experience of not wasting a single thing including space. The hotel where I stayed last December was pure luxury by comparison though. I missed it.

8/10 Good

John, New York

Liked: Cleanliness, staff & service

Good, quick stopover

Staff was above and beyond helpful helping me with a travel arrangement. Bartender was a really cool, interesting person to chat with.

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