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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Luxury hotel with 4 restaurants and 3 outdoor pools
VIP Access

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand) | 1 bedroom, down comforters, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Aerial view
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪3 min drive‬
  • Loro Park
    ‪5 min drive‬
  • Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪65 min drive‬
VIP Access
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Room options

View all photos for Junior Suite, Ocean View (Ambassador)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Senator Teide view)

1 bedroom, down comforters, minibar, in-room safe

Suite (Senator Teide view)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

1 bedroom, down comforters, minibar, in-room safe

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse (Double)

1 bedroom, down comforters, minibar, in-room safe

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

1 bedroom, down comforters, minibar, in-room safe

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite (Penthouse)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Teide view

1 bedroom, down comforters, minibar, in-room safe

Deluxe Teide view

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Ocean View

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double Room, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Deluxe Teide view

Superior Deluxe Teide view | 1 bedroom, down comforters, minibar, in-room safe

Superior Deluxe Teide view

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View

1 bedroom, down comforters, minibar, in-room safe

Superior Deluxe Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, Garden View (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson) | 1 bedroom, down comforters, minibar, in-room safe

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden places you next to Botanical Gardens and a short stroll from other popular sights like San Telmo Promenade. This 241-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Botanical Gardens - 2 min walk - 0.1 miles
  • Taoro Park - 17 min walk - 0.9 miles
  • Plaza del Charco - 3 min drive - 1.0 mile
  • Loro Park - 5 min drive - 1.7 miles
  • Lago Martianez Swimming Pools - 9 min drive - 1.0 mile

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Bar el Camino - ‬10 min walk
  • ‪Hotel Teide Mar - ‬5 min walk
  • ‪Zicatela - ‬13 min walk
  • ‪Apricot - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants and 3 outdoor pools
Guests of Hotel Botanico & The Oriental Spa Garden have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 187 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, minibars, and espresso makers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 18 2025 to July 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Is a free cancellation option available at Hotel Botanico & The Oriental Spa Garden?

Hotel Botanico & The Oriental Spa Garden provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on Jul 15, 2025 start from $292.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Botanico & The Oriental Spa Garden?

Located steps from Botanical Gardens, this hotel is in Puerto de la Cruz, and within a 10-minute walk of La Paz Lookout and Jardin Aquatico. You'll also find Lago Martianez Swimming Pools and Plaza del Charco within a short drive.

Is there parking available at Hotel Botanico & The Oriental Spa Garden?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa available at Hotel Botanico & The Oriental Spa Garden?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Hotel Botanico & The Oriental Spa Garden feature a casino at the property?

No, Hotel Botanico & The Oriental Spa Garden doesn't have a casino.

Is there an indoor pool at Hotel Botanico & The Oriental Spa Garden?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel Botanico & The Oriental Spa Garden?

There are many amenities for couples at this hotel, including in-room massages as well as 3 outdoor pools and a poolside bar.

Does Hotel Botanico & The Oriental Spa Garden have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant with a breakfast menu?

Yes, Hotel Botanico & The Oriental Spa Garden has 4 restaurants, and serves free buffet breakfast each morning.

Does Hotel Botanico & The Oriental Spa Garden allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Botanico & The Oriental Spa Garden for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Does Hotel Botanico & The Oriental Spa Garden have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Botanico & The Oriental Spa Garden?

The closest major airport to Hotel Botanico & The Oriental Spa Garden is Santa Cruz de Tenerife (TFN-Tenerife North), which is 15.8 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.3 mi away.

Are there rooms with balconies at Hotel Botanico & The Oriental Spa Garden?

Yes, every guestroom at Hotel Botanico & The Oriental Spa Garden comes with a balcony with some featuring ocean or garden views.

Does Hotel Botanico & The Oriental Spa Garden host weddings?

Take advantage of the wedding venue at Hotel Botanico & The Oriental Spa Garden if you plan to say "I do" during your trip.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 523 out of 649 reviews
Rating 8 - Good. 89 out of 649 reviews
Rating 6 - Okay. 24 out of 649 reviews
Rating 4 - Poor. 3 out of 649 reviews
Rating 2 - Terrible. 10 out of 649 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maeve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Would recommend to anyone. Disappointed to see the small Avery on the property as this is quite cruel to the birds. Otherwise outstanding place
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hurshil, Dunstable

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that Hotel Botanico & The Oriental Spa Garden offers an exceptional experience. I was consistently impressed by the luxurious amenities, the impeccable service, and the stunning environment. The Oriental Spa Garden was a true highlight, with a wide array of treatments that left me feeling relaxed and rejuvenated. The hotel's restaurants provided a delightful culinary journey with diverse cuisines and top-notch food. Overall, my stay at Hotel Botanico & The Oriental Spa Garden was truly unforgettable and provided a much-needed escape.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuval Shmuel, Shoham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place well maintain and clean. All the hotel is full of special art exhibition. Spa is hugh and great, and treatments are professional. All 4 restaurant are excellent. Staff is proffesional and always welcoming and helpfull. Highly recommended.
Stayed 9 nights in Mar 2025

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit in three months and we were delighted with the service and ambience of the Hotel.
Stayed 10 nights in Feb 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious and delightful hotel

Stayed 6 nights in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
Stayed 10 nights in Feb 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Stayed 7 nights in Feb 2025

10/10 Excellent

franca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Leonor, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark charles, Basildon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, rooms nice and clean, only complaint it don’t show on Expedia that our shower was an over the bath type, so make sure you get the right room cat
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel lives up to its reputation

The hotel is beautiful, the food in all 3 restaurants and the breakfasts were superb. Every member of staff we encountered were friendly, professional and attentive. A wonderful 5 star experience.
Stayed 8 nights in Feb 2025

10/10 Excellent

MR ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The photos don’t do it justice. Excellent

We’d never stayed on the north of the island before and when we were looking into it, the price of this hotel seemed too good to be true. It’s excellent. The pool, the spa, the gardens. I genuinely thought they’d miss-priced it. The staff couldn’t be friendlier. It’s exceptionally clean. It’s going to be refurbished soon so it’ll be even better. But the spa area is different gravy. If it was twice the price, you wouldn’t be upset. Breakfast was included and was excellent. Stop searching. You’ve found the best place. Just enjoy it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Olawale Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, it's in our top places to stay.
Stayed 4 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

Iain

Stayed 7 nights in Feb 2025

10/10 Excellent

ALEXEY, BONITA SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sebastian Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best holiday experiences I have ever had. The hotel was the most beautiful place I have stayed with the best customer service experience I have had from any establishment in my life. I would recommend this to all ages and it is one that you won’t regret.
Stayed 6 nights in Feb 2025

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