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OYO Hotel Familiar Tollan Cholula

3.0 star property

Choose dates to view prices

Photo gallery for OYO Hotel Familiar Tollan Cholula

Superior Room | Desk, free WiFi, bed sheets
Standard Room, 2 Queen Beds | Room amenity
Free self parking
Lobby sitting area
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Place, Great Pyramid of Cholula
    ‪15 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪17 min walk‬
  • Place, University of the Americas Puebla
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Pedro Cholula

Located in Cholula, OYO Hotel Familiar Tollan Cholula is a leisurely stroll from sights such as Great Pyramid of Cholula and Zócalo. This 15-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Zócalo - 12 min walk - 0.7 miles
  • Great Pyramid of Cholula - 15 min walk - 0.8 miles
  • Plaza de la Concordia - 15 min walk - 0.8 miles
  • La Virgen de los Remedios Sanctuary - 17 min walk - 0.9 miles
  • University of the Americas Puebla - 9 min drive - 1.0 mile

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Cervecería Cholula - ‬7 min walk
  • ‪El Luchador Pesquero - ‬8 min walk
  • ‪Quesadillas La Cabaña - ‬5 min walk
  • ‪Contexto Pizzas a la Leña - ‬5 min walk
  • ‪Saoko - ‬5 min walk

About this property

OYO Hotel Familiar Tollan Cholula

Guests of OYO Hotel Familiar Tollan Cholula enjoy features like free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include sitting areas, fans, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • There are no elevators.

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

What's there to see around OYO Hotel Familiar Tollan Cholula?

This hotel is situated in Cholula within a short 14-minute walk of Great Pyramid of Cholula and also 17 minutes on foot from Plaza de la Concordia. You'll also find La Virgen de los Remedios Sanctuary and Container City less than a mile away.

How much does it cost to stay at OYO Hotel Familiar Tollan Cholula?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at OYO Hotel Familiar Tollan Cholula on May 24, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at OYO Hotel Familiar Tollan Cholula?

Yes, self parking is offered for free at the hotel.

Does OYO Hotel Familiar Tollan Cholula have a casino?

No, OYO Hotel Familiar Tollan Cholula doesn't have a casino.

Is there an indoor pool at OYO Hotel Familiar Tollan Cholula?

No, there is no indoor pool at this hotel.

Does OYO Hotel Familiar Tollan Cholula have a hot tub?

No, this hotel doesn't have a spa tub.

Does OYO Hotel Familiar Tollan Cholula have a restaurant with a breakfast menu?

No, OYO Hotel Familiar Tollan Cholula doesn't have a restaurant that serves breakfast.

Does OYO Hotel Familiar Tollan Cholula allow pets to stay free of charge?

No, pets and service animals aren't allowed at OYO Hotel Familiar Tollan Cholula.

Does OYO Hotel Familiar Tollan Cholula have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from OYO Hotel Familiar Tollan Cholula?

The closest major airport to OYO Hotel Familiar Tollan Cholula is Puebla Intl. Airport (PBC), which is 10.1 mi away (33 minutes by car).

Are there rooms with balconies that I can book at OYO Hotel Familiar Tollan Cholula?

No, there aren't any guestrooms at OYO Hotel Familiar Tollan Cholula that offer a balcony.

OYO Hotel Familiar Tollan Cholula Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 120 reviews
Rating 8 - Good. 37 out of 120 reviews
Rating 6 - Okay. 19 out of 120 reviews
Rating 4 - Poor. 11 out of 120 reviews
Rating 2 - Terrible. 14 out of 120 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a try

Was a great place to stay for the price!.. was a bit difficult to find if it weren’t for google maps, uber is always 2/3 mins away though which was a plus! A bit far from all the action in the center of the city which was the only downfall... parking readily available and doorman is present 24hours as long as you give them estimate time of arrival.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar, bastante cómodo y muy atentos, ademas que tiene una vista muy bonita.
Stayed 1 night in Feb 2020

4/10 Poor

Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
En una noche nos dejaron afuera sin llave no sólo a mí y a mí esposa a otros huéspedes también y tuvimos que entrar por la ventana de nuestro cuarto
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, un tarda mucho en salir el agua caliente, pero después de 6 minutos sale el agua caliente
Stayed 1 night in Dec 2019

2/10 Terrible

Francesca Celeste

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mala experiencia, no los recomiendo

Muy mala experiencia. Realice la reserva con 20 días de anticipación de 2 habitaciones, el día que llegamos no tenían sistema, aún y mostrando las reservas desde el celular, resulta que no tenían habitaciones. Finalmente asignaron una, espere más de una hora en el lobby para que vieran cono resolver. aún y cuando 3 días antes me enviaron whats app de OYO hotels para confirmar nuestra hora de llegada etc, lo hago no sirvió de nada. Al final tuve que compartir cuarto con el otro huésped. Otra cosa muy odiosa, lo ruidoso que son los cuartos y no tenían wifi. Mi cliente se quejó del lugar conmigo, jamás volveré.
Stayed 1 night in Nov 2019

10/10 Excellent

RRR

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service Very clean Will be nice some shampoo and conditioner in the bathroom
Stayed 1 night in Dec 2019

8/10 Good

Antonio, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
No hot water for the shower please tell the manager in charge
Stayed 1 night in Oct 2019

8/10 Good

Agustin

Stayed 1 night in Jan 2026

2/10 Terrible

Faustino

Stayed 1 night in Jan 2026

10/10 Excellent

Juan Abraham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo excelente muchas gracias
Stayed 3 nights in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Jesus Ramon

Liked: Cleanliness, staff & service
Muy limpia la habitación
Stayed 1 night in Dec 2025

6/10 Okay

Jazmin

Traveled with family
No habia agua caliente. Me cobraron comision pornpagar con tarjeta Adicional me corbraron 89 pesos mas a mi tarjeta desde que reserve y se supone que solonera gatantia y pago directo
Stayed 1 night in Dec 2025

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación limpia y cómoda, muy amable el personal, pero no nos dieron toallas, no había agua caliente y no hay división entre la regadera y el sanitario, entonces se moja todo. Hay una TV, pero sin señal de canales abiertos, sólo se pueden ver aplicaciones (Netflix, Prime Video, YouTube).
Stayed 1 night in Nov 2025

2/10 Terrible

Monserrat

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio fue pésimo. No había agua No había toallas Y al momento de solitar ambos servicio no existió personal para solucionar el problema.
Stayed 1 night in Nov 2025

4/10 Poor

José Alfredo, Avaro Obregon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban accesorios en la habitación. El baño carecía de herrajes: toalleros dispensador de papel higiénico ni cancel para la regadera. No tenía toallas. La habitación No tenía ventanas.
Stayed 1 night in Nov 2025

8/10 Good

JORGE AVILA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

6/10 Okay

MARIA ELENA

El estacionamiento está bien, esta cerca del centro, hay tienda cerca, las televisiones de los cuartos no servían, en cuarto la cama estaba muy mojada por filtración de agua, ni hay suficiente agua caliente, el o papel de baño y el jabón que dan lo es suficiente éramos 3 personas por cuarto
Stayed 1 night in Oct 2025

6/10 Okay

Saul

Stayed 1 night in Sep 2025

6/10 Okay

Manuel

Traveled with family
Disliked: Cleanliness

Las sábanas no estaban limpias y las toallas paren

Stayed 1 night in Aug 2025

6/10 Okay

Alfonso

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ing Jose Antonio

Stayed 1 night in Aug 2025

8/10 Good

Francisco Bitervo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025