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Hotel Cumbres de Pucón

3.0 star property

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Photo gallery for Hotel Cumbres de Pucón

Hot springs
Interior
DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Colo Colo 540, Pucón, de la Araucania, 4920460
  • Place, La Poza
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬
  • Place, Pucon Beach
    ‪15 min walk‬

Room options

View all photos for DOBLE PRIMER PISO

DOBLE PRIMER PISO | Premium bedding, in-room safe, individually decorated

DOBLE PRIMER PISO

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOBLE SEGUNDO PISO CON BALCON

Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOBLE SEGUNDO PISO SIN BALCON

DOBLE SEGUNDO PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO SIN BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

MATRIMONIAL ECONOMICA PEQUEÑA | Premium bedding, in-room safe, individually decorated

MATRIMONIAL ECONOMICA PEQUEÑA

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for DOBLE SUPERIOR TERCER PISO

DOBLE SUPERIOR TERCER PISO | Premium bedding, in-room safe, individually decorated

DOBLE SUPERIOR TERCER PISO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon
  • Free WiFi

View all photos for TRIPLE TERCER PISO CON BALCON

TRIPLE TERCER PISO CON BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO CON BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for TRIPLE TERCER PISO SIN BALCON

TRIPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for CUADRUPLE TERCER PISO SIN BALCON

CUADRUPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

CUADRUPLE TERCER PISO SIN BALCON

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Pucón

Hotel Cumbres de Pucón places you within a leisurely stroll of Los Pozones and Museo Mapuche Pucon. This 3-star hotel has 30 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Museo Mapuche Pucon - 10 min walk - 0.6 miles
  • Santa Clara Monastery - 10 min walk - 0.6 miles
  • La Poza - 11 min walk - 0.6 miles
  • Enjoy Pucon Casino - 12 min walk - 0.7 miles
  • Pucon Beach - 15 min walk - 0.8 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Café Luthier - ‬4 min walk
  • ‪Chocolateria Rucamalal - ‬4 min walk
  • ‪Confiteria Central - ‬4 min walk
  • ‪Mamas&Tapas - ‬3 min walk
  • ‪Que Llueva Cafe - ‬2 min walk

About this property

Hotel Cumbres de Pucón

Guests of Hotel Cumbres de Pucón enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for USD 49.00 per person roundtrip. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a vending machine.
Guests can expect free WiFi and 24-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and ironing boards.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 24-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 49.00 per person (roundtrip)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December 20 to March 05.
  • Pool access available from 10 AM to 9:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cumbres Pucón Pucon
Hotel Cumbres Pucón
Hotel Cumbres de Pucón Hotel
Hotel Cumbres de Pucón Pucón
Hotel Cumbres de Pucón Hotel Pucón

Frequently asked questions

Is a free cancellation option available at Hotel Cumbres de Pucón?

Hotel Cumbres de Pucón offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cumbres de Pucón?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Cumbres de Pucón on Jun 24, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Cumbres de Pucón?

This hotel is located in Pucón, a short 12-minute walk from La Poza and also 13 minutes on foot from Enjoy Pucon Casino. You'll also find Pucon Beach and Lake Villarrica less than a mile away.

Will I be able to park at Hotel Cumbres de Pucón?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Cumbres de Pucón feature a casino?

No, Hotel Cumbres de Pucón doesn't have a casino.

Will I find an indoor pool at Hotel Cumbres de Pucón?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 9:00 PM and the seasonal pool will be open from December 20 until March 05.

What will couples enjoy most about a stay at Hotel Cumbres de Pucón?

Amenities that appeal to couples at this lakeside hotel include a deep soaking bathtub, in-room massages, and premium bedding.

Does Hotel Cumbres de Pucón have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Cumbres de Pucón have a restaurant that serves breakfast?

Hotel Cumbres de Pucón offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Cumbres de Pucón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Cumbres de Pucón.

Does Hotel Cumbres de Pucón have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Cumbres de Pucón?

Yes, some guestrooms at Hotel Cumbres de Pucón offer a balcony and may feature city views.

Hotel Cumbres de Pucón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 11 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay but....

Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Lourdes

Disliked: Property conditions & facilities
A
Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for exploring Pucon.

The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Habitación con Aire acondicionado, sin frigobar, limpia
Stayed 1 night in Feb 2026
Verified

6/10 Okay

HILDA BEATRIZ

La habitacion era pequeña ál igual que el báño. amables lla recepcionista. El desayuno
Stayed 1 night in Nov 2025
Verified

4/10 Poor

ARQUITETO GERSON

Liked: Staff & service
Disliked: Cleanliness
Quarto no nível da garagem sem janela. Somente uma abertura de 80cm x 80cm de ventilação
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Guilherme

Disliked: Cleanliness, amenities, property conditions & facilities
As fotos nao compartilham a realidade do estado do Hotel.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Tomas

Liked: Cleanliness, staff & service
La ventana da a un muro, y no había comunicación al teléfono del hotel...
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Alvaro

Liked: Property conditions & facilities

Buena ubicación, problema de estacionamiento

Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Valéria paula S

Liked: Cleanliness, staff & service, property conditions & facilities

Muito conveniente

Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

MARCELLA

Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Amarildo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno

Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, con detalles por corregir

El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

TACIANE MENDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Heta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy and too hot

The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y rico desayuno

Hotel acogedor con amplios espacios, rico desayuno y rico desayuno buffet
Stayed 3 nights in Dec 2019