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Wellness Hotel Step

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Prague

Choose dates to view prices

Photo gallery for Wellness Hotel Step

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior
Indoor pool
Rooftop terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Malletova 1141, Prague, 190 00
  • Place, DinoPark Prague
    ‪7 min walk‬
  • Place, O2 Arena
    ‪10 min walk‬
  • Place, Vitkov Hill
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 60 minutes Water world Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Family Room (with 90 minutes Water and sauna world)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access) | Minibar, in-room safe, desk, blackout drapes

Standard Apartment (with 60 minutes Water world Access)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, blackout drapes

Economy Double Room

7.4 out of 10
Good
(8 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite (with 90 minutes Water and sauna world)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (Unlimited Water and sauna world)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Panoramic Apartment (Unlimited Water and sauna world Acc.) | Minibar, in-room safe, desk, blackout drapes

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Minibar, in-room safe, desk, blackout drapes

Presidential Duplex (Unlimited Water and sauna world acces)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room (90 min Water and sauna world Access)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout drapes

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (with 60 minutes Water world Access)

8.0 out of 10
Very good
(3 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

8.4 out of 10
Very good
(8 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout drapes

Triple Room (with 60 minutes Water World Access)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Prague

Located in Prague 9 within a mile (2 km) of O2 Arena, Wellness Hotel Step is within a few miles (5 km) of Prague Market. This 4-star hotel welcomes guests with 198 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Prague and also close to Wenceslas Square and Old Town Square.

What's nearby

  • DinoPark Prague - 7 min walk - 0.4 miles
  • O2 Arena - 10 min walk - 0.5 miles
  • Borneo Casino - 17 min walk - 0.9 miles
  • Vitkov Hill - 2 min drive - 1.1 miles
  • Parukarka Park - 3 min drive - 1.7 miles

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Bageterie Boulevard - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪KFC - ‬14 min walk
  • ‪Costa Coffee - ‬13 min walk

About this property

Wellness Hotel Step

Pet-friendly hotel with a full-service spa connected to the convention center in Prague
Wellness Hotel Step features a full-service spa, an indoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (EUR 20 per night)—also useful is an airport shuttle (available 24 hours) for EUR 45 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes.
3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • RESTAURANT BOHEMIA

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 22 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Frequently asked questions

Is a free cancellation option available at Wellness Hotel Step?

Wellness Hotel Step offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Wellness Hotel Step?

This hotel is situated in Prague 9 within a short 19-minute walk of O2 Arena. You'll also find Wenceslas Square and Old Town Square within a short drive.

Will I be able to park at Wellness Hotel Step?

Yes, self parking is offered for free at the hotel. Valet parking is available for EUR 20 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Wellness Hotel Step?

There is a full-service spa available for guests to enjoy and services include massages.

Does Wellness Hotel Step have a casino?

No, Wellness Hotel Step doesn't have a casino.

Is there an indoor pool at Wellness Hotel Step?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:30 PM.

Is Wellness Hotel Step a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Wellness Hotel Step?

No, but this hotel does have a steam room.

Does Wellness Hotel Step have a restaurant with a breakfast menu?

Yes, Wellness Hotel Step serves buffet breakfast for a surcharge each morning at RESTAURANT BOHEMIA.

Does Wellness Hotel Step allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Wellness Hotel Step for a fee of EUR 22 per pet, per night.

Are there connecting rooms at Wellness Hotel Step?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Wellness Hotel Step?

The closest major airport to Wellness Hotel Step is Vaclav Havel Airport (PRG), which is 13.3 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Wellness Hotel Step?

No, there aren't any guestrooms with balconies at Wellness Hotel Step.

Wellness Hotel Step Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 81 out of 194 reviews
Rating 8 - Good. 56 out of 194 reviews
Rating 6 - Okay. 39 out of 194 reviews
Rating 4 - Poor. 8 out of 194 reviews
Rating 2 - Terrible. 10 out of 194 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew Leslie, Stockpor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lubos

Stayed 3 nights in Jul 2025

6/10 Okay

Kundan

Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Stayed 3 nights in Jun 2025

6/10 Okay

Kelvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
Stayed 1 night in Jun 2025

8/10 Good

Chee Ming

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Stayed 2 nights in May 2025

10/10 Excellent

Norbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good, with two exceptions: 1. When I went to the coffee bar, I noticed that there was no opportunity for the employee who was working there to sit down. Standing for a long time is not healthy, and there are stools that enable flexible sitting without needing a lot of space (wobble stools). I think a hotel that features wellness should also care about the well-being of its employees. 2. In the bathroom there was no shelf where I could put things on. As the bathroom was rather generous, there would be plenty of space to install a shelf
Stayed 5 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Mia

Stayed 4 nights in May 2025

10/10 Excellent

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the sport and SPA facilities

Best hotel in a long time. You need to use the facilities!
Stayed 3 nights in May 2025

6/10 Okay

Michael, Toronto

Business traveler
Liked: Staff & service, amenities
What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
Stayed 3 nights in May 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
Stayed 2 nights in May 2025

6/10 Okay

Akinseyi

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Restaurant not much choice disappointed

Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Stayed 4 nights in Apr 2025

6/10 Okay

Aiea

Traveled with family
Liked: Staff & service
Loud. Teenagers were partying in their room. Had to call front desk because they were slamming doors, yelling and knocking our door
Stayed 5 nights in Mar 2025

6/10 Okay

William

Business traveler
Stayed 2 nights in Apr 2025

8/10 Good

Sashka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family that loves sports activities. You will find always something to do in the hotel ( for extra cost). The room was very noisy as the hotel is near train track. A bit of outskirts of Prague but great for family .
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Virginijus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

eduardo

Stayed 4 nights in Feb 2025

8/10 Good

VALERIU

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel with lots of stuff to do on site

Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
Stayed 1 night in Dec 2024