6/10 Okay
John
Traveled with group
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
I booked a deluxe room at a higher rate than normal, when we checked in we were given room 202 which at first glance was lovely, it wasn’t until I opened the curtains that we were very disappointed with the view. There was no outside view at all, instead both windows were looking out onto an internal building site with literally bags on cement on the window cill.
I mentioned this at check out thinking we may have been offered some kind of compensation but all the man said was “ I know, there around £650. We travel a lot and I have never known such high deposit being taken.
I will say that the room was lovely, as was the bathroom, also very clean and comfortable. It’s a shame they let themselves down with the attitude to the lack of an outside view.
John
Stayed 4 nights in Dec 2025