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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Exterior
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Children's Museum of Virginia
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • River view
  • 306 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 306 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 306 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 306 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • River view
  • 306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 306 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel places you next to Portsmouth Naval Shipyard Museum and within a 5-minute walk of other popular sights like Children's Museum of Virginia. This 252-room, 3.5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.2 miles
  • Children's Museum of Virginia - 3 min walk - 0.2 miles
  • Waterside District - 14 min walk - 0.8 miles
  • Town Point Park - 16 min walk - 0.9 miles
  • Norfolk Scope - 5 min drive - 2.9 miles

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Waterside Marina - ‬19 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Stripers Waterside - ‬17 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

At Renaissance Portsmouth-Norfolk Waterfront Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

Is a free cancellation option available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on Mar 16, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Renaissance Portsmouth-Norfolk Waterfront Hotel?

This hotel is located in Portsmouth, just steps from Portsmouth Naval Shipyard Museum and Hill House Museum, and within a short walk of Children's Museum of Virginia. You'll also find Waterside District and United States Lightship Portsmouth less than a mile away.

Is parking available on site at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yes, parking is offered for USD 15 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel feature a casino on the premises?

No, Renaissance Portsmouth-Norfolk Waterfront Hotel doesn't have a casino.

Will I find an indoor pool at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel good for couples?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an indoor pool, and a bar/lounge.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a restaurant with a breakfast menu?

Yes, Renaissance Portsmouth-Norfolk Waterfront Hotel serves buffet breakfast for a surcharge each morning at The Crawford Restaurant.

Will Renaissance Portsmouth-Norfolk Waterfront Hotel allow pets to stay free of charge?

No, pets aren't allowed at Renaissance Portsmouth-Norfolk Waterfront Hotel.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Renaissance Portsmouth-Norfolk Waterfront Hotel?

The closest major airport to Renaissance Portsmouth-Norfolk Waterfront Hotel is Norfolk Intl. Airport (ORF), which is 12.5 mi away (19 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 23.1 mi away.

Are there rooms with balconies that I can book at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, there aren't any guestrooms with balconies at Renaissance Portsmouth-Norfolk Waterfront Hotel.

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

James

Stayed 3 nights in Nov 2025

10/10 Excellent

michie bolden

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! I hardly say that about a hotel but out stay was perfect. We even enjoyed the hotel food and our waitress April was the perfect addition. I couldn’t leave without giving her a hug. We will definitely be back.
Stayed 1 night in Dec 2025

8/10 Good

joel G

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was polite and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Everything was outstanding!
Stayed 2 nights in Nov 2025

10/10 Excellent

James R

Stayed 1 night in Dec 2025

2/10 Terrible

Travis

The room
Stayed 2 nights in Nov 2025

10/10 Excellent

Dr. Jessie

Stayed 1 night in Nov 2025

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, amenities
Staff was very nice and welcoming. I absolutely loved the shower and how the water pressure was so good! We were on the 16th floor and had a great view. We stayed in one of the upgraded rooms and it was pretty basic. It was a little dusty but the cleaning lady came and clean med the floor once I let her know. The streaming for Netflix was also out but we were given a comp on our parking in exchange for the streaming issue. It was a nice 3 days stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

2/10 Terrible

Jacqualine

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No phone no T V please discount this price
Stayed 1 night in Nov 2025

8/10 Good

Sharese

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Stephen

They did not find my reservation, I canceled reservation.
Stayed 1 night in Nov 2025

8/10 Good

Howard

Stayed 1 night in Nov 2025

2/10 Terrible

Tanya C

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was given a 2 queen beds room. Unbelievably one of the beds was still dirty from previous illows etc all smelly and disheveled. I assumed rooms wld be clean. Yet counter tops, desk, end tables all dirty w drinks spills. Floor v dirty & I stupidly walked in my barefeet, yuck. Bathroom had 1 towel. They actually asked me 'what do u want us to do?' Since it was so late I agreed to stay there w an awful night of nearly an hour of doors slamming. First thing I rang front desk & was told housekeeping were on their way. Not sure if they were coming from another county as they never arrived. I went downstairs & again was told 'oh no, so sorry - we will have the entire room cleaned & refreshed in all areas. Well you can guess what happened, I got back at 10pm, room was exactly same, absolutely filthy. This time I rang & said no more excuses just move me. New room was fine and again just 1 towel. The next day I did get more towels. In my 4 day stay, despite many assurances, promises & guarantees that it would happen, not one single time did housekeeping clean my room. Wet towels, trash, etc. It's beyond unacceptable. The elevators are dirty, floors down in common areas dirty, i saw the same trash in a corner all 4 days. Most of the staff have their heads down & on their phones except Alisha the only one who tried to follow up but housekeeping let her down. We stayed 2yrs ago & it was v nice. It is not at all nice now, just awful in practically every single way.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alaina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the hotel had everything you could need/want besides a hot tub!
Stayed 2 nights in Nov 2025

6/10 Okay

Terry

Stayed 3 nights in Nov 2025

6/10 Okay

Harold

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The overall location and service were great. Attended the Norfolk wine festival. The location was perfect!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sadiel

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

Monday night bar was trashed. Bartender didn’t even pick up when we wanted to sit at the bar. You lost 4 drinks because we just left.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriella

Stayed 1 night in Nov 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities
it was beautiful the view was amazing the whole building was gorgeous i will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location and courtesy of staff.
Stayed 2 nights in Oct 2025

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