McMenamins Crystal Hotel

2.5 star property

Choose dates to view prices

Photo gallery for McMenamins Crystal Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Spa
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
303 S.W. 12th Ave., Portland, OR, 97205
  • Place, Powell's City of Books
    ‪1 min walk‬
  • Place, McMenamins Crystal Ballroom
    ‪2 min walk‬
  • Place, Pioneer Courthouse Square
    ‪6 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Portland

Located in Downtown Portland within a short walk of Portland State University, McMenamins Crystal Hotel is within a mile (2 km) of other popular sights such as Tom McCall Waterfront Park. This hotel has 51 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Powell's City of Books - 1 min walk - 0.1 miles
  • McMenamins Crystal Ballroom - 2 min walk - 0.1 miles
  • Pioneer Courthouse Square - 6 min walk - 0.4 miles
  • Roseland Theater - 6 min walk - 0.4 miles
  • Tom McCall Waterfront Park - 12 min walk - 0.7 miles

Getting around

  • NW 11th & Couch Stop - 2 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 16 min drive

Restaurants

  • ‪Cheryl's on 12th - ‬1 min walk
  • ‪Scooter McQuade's Restaurant & Bar - ‬3 min walk
  • ‪Sizzle Pie - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Stumptown Coffee Roasters - ‬2 min walk

About this property

McMenamins Crystal Hotel

Guests of McMenamins Crystal Hotel enjoy features like an indoor pool, free WiFi in public areas, and free newspapers. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an ATM and a gift shop.
Guests can stay connected with free WiFi. Bathrooms have free toiletries and bathrobes. Safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ringlers Pub
  • Zeus Cafe

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults, and USD 8.50 to 11.50 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 12:30 AM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland

Frequently asked questions

Is a free cancellation option available at McMenamins Crystal Hotel?

McMenamins Crystal Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at McMenamins Crystal Hotel?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at McMenamins Crystal Hotel on May 10, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around McMenamins Crystal Hotel?

This hotel is situated in Downtown Portland, just steps from Powell's City of Books and McMenamins Crystal Ballroom, and within a short walk of Providence Park. You'll also find Oregon Zoo and Tom McCall Waterfront Park within a short drive.

Will I be able to park at McMenamins Crystal Hotel?

Yes, there is a garage.

Does McMenamins Crystal Hotel feature a casino at the property?

No, McMenamins Crystal Hotel doesn't have a casino.

Will I find an indoor pool at McMenamins Crystal Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 12:30 AM.

Is McMenamins Crystal Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at McMenamins Crystal Hotel?

No, there isn't a spa tub at this hotel.

Does McMenamins Crystal Hotel have a restaurant with a breakfast menu?

Yes, McMenamins Crystal Hotel serves breakfast (local cuisine) for a surcharge each morning at Zeus Cafe.

Will McMenamins Crystal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at McMenamins Crystal Hotel for a fee of USD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at McMenamins Crystal Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to McMenamins Crystal Hotel?

The closest major airport to McMenamins Crystal Hotel is Portland International Airport (PDX), which is 8.9 mi away (16 minutes by car).

Can I book a room with a balcony at McMenamins Crystal Hotel?

No, there aren't any guestrooms at McMenamins Crystal Hotel that offer a balcony.

McMenamins Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 642 reviews
Rating 8 - Good. 163 out of 642 reviews
Rating 6 - Okay. 49 out of 642 reviews
Rating 4 - Poor. 25 out of 642 reviews
Rating 2 - Terrible. 17 out of 642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities
Wish parking was easier. I wish a free parking pass for a garage would have been nice. Also we didn’t receive a free breakfast. Didn’t know that was available. Otherwise beautiful and clean with a wonderful soaking pool.
Stayed 1 night in Jan 2026

4/10 Poor

Casey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was rude. We completely felt like a burden. Pillows were so used we had to stack 3 on each other to get any kind of support. Menu in our room wasn't available until 10 days after our stay. Bartender at Hals acted as if us ordering was a chore. We used to love staying here. Unfortunately it seems as if staff has forgotten that the customers are what make their job possible. Bartenders at Als den were great, and the ONLY highlight of our trip. They should be training the rest of the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a please staying here. Easy online check in. Clean rooms and we love the themes of the rooms. Shared bathrooms are clean and easy to use. The hot pool is amazing. Food is great and walking distance to so many other options too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was very clean and well appointed, but simple. Location is good, near bars, restaurants, and shops.... Also the Crystal Ballroom! Even so, our room was quiet. Soaking pool was lovely and very clean! Great urban getaway
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Amenable staff, great rooms, clean bathrooms, incredible salt-water hot tub (that's very large), and just an all-around awesome hotel. Highly recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
fun.. but room very dark!
Stayed 1 night in Dec 2025

8/10 Good

Lilly

Liked: Cleanliness, property conditions & facilities
Awesome sauce
Stayed 1 night in Sep 2025

10/10 Excellent

Luz, Seaside

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathrooms, everyone was super nice
Stayed 1 night in Dec 2025

10/10 Excellent

Zafer

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

PHILIP, BEND

Stayed 1 night in Nov 2025

10/10 Excellent

Neal

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
the room was nice and clean. parking is a little hard
Stayed 1 night in Oct 2025

10/10 Excellent

Zeb

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway, not family vacation

Breakfast not included, restaurant attached was slightly overpriced for the quality, not the quantity of food. Rooms and shared bath super clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great and it's always bittersweet when I have to leave.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fun, funky, unique hotel experience! The “soaking pool” was actually a hot tub (no jets) which was a fun surprise! The bed was very comfy and the staff was incredibly friendly. I had so much fun staying here with my friend. My ONLY complaint was that the walls are thin and windows don’t do much to block outdoor sound, all due to it being a historic building (honestly what else can you expect for the price?!). Parking is $26 overnight at the garage down the street, which is a steal compared to other cities. Free coffee in the morning is GOOD and I’m picky!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

CAREY

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kristyann

Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities
Very Bohemian in nature. Staff was good. Room was cluttered, dusty, and felt musty.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025