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Hyatt House Portland Airport

3.0 star property

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Photo gallery for Hyatt House Portland Airport

Exterior
1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
Meeting facility
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 479 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 459 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Portland

Located in Northeast Portland, Hyatt House Portland Airport is within a 15-minute drive of popular attractions such as Veterans Memorial Coliseum and Moda Center. This 3-star hotel has 112 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Windy's Corner - 4 min walk - 0.3 miles
  • Cascade Station - 12 min walk - 0.7 miles
  • Copper Mountain Property - 13 min walk - 0.7 miles
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 2.1 miles
  • Argay Park - 5 min drive - 2.8 miles

Getting around

  • Parkrose-Sumner Transit Center - 4 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Famous Dave's - ‬4 min drive

About this property

Hyatt House Portland Airport

At Hyatt House Portland Airport, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 20 per day. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Frequently asked questions

Are free cancellation options available at Hyatt House Portland Airport?

Hyatt House Portland Airport provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do near Hyatt House Portland Airport?

This hotel is situated in Northeast Portland, close to Cascade Station, Lloyd Center, and The Grotto. You'll also find Mall 205 and Mt Tabor Park nearby.

Is parking available on site at Hyatt House Portland Airport?

Yes, uncovered parking is offered for USD 20 per day. Accessible parking and electric car charging are also available for guests.

Does Hyatt House Portland Airport feature a casino?

No, Hyatt House Portland Airport doesn't have a casino.

Is there an indoor pool at Hyatt House Portland Airport?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt House Portland Airport?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include kitchens.

Are there hot tubs at Hyatt House Portland Airport?

No, there isn't a spa tub at this hotel.

Does Hyatt House Portland Airport have a restaurant with a breakfast menu?

Yes, Hyatt House Portland Airport serves free buffet breakfast at Jawfish Restaurant each morning.

Does Hyatt House Portland Airport allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House Portland Airport for a fee of USD 75 per accommodation, per week.

Does Hyatt House Portland Airport have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt House Portland Airport?

The closest major airport to Hyatt House Portland Airport is Portland International Airport (PDX), which is 2.7 mi away (8 minutes by car).

Can I book a room with a balcony at Hyatt House Portland Airport?

No, there aren't any guestrooms with balconies at Hyatt House Portland Airport.

Hyatt House Portland Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 834 out of 1818 reviews
Rating 8 - Good. 431 out of 1818 reviews
Rating 6 - Okay. 278 out of 1818 reviews
Rating 4 - Poor. 133 out of 1818 reviews
Rating 2 - Terrible. 142 out of 1818 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jan 2026

10/10 Excellent

Jasper

Stayed 2 nights in Dec 2025

10/10 Excellent

Angelina

Stayed 1 night in Dec 2025

10/10 Excellent

KATHLEEN

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is under renovation with understandanle related mess. Wouldn't be too difficult, however, to pick up old sheets lining the hallway floors and maybe run a vacuum cleaner to get up some debris.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Staff & service
New transitioning from previous owners with renovations underway. Decent value with lower rates.
Stayed 2 nights in Dec 2025

8/10 Good

Sean Michael

Business traveler
Liked: Staff & service, room comfort
Exceptional Staff
Stayed 1 night in Aug 2025

10/10 Excellent

Humberto

Stayed 2 nights in Dec 2025

8/10 Good

Leroy

Stayed 2 nights in Dec 2025

6/10 Okay

Linda Oaks

Traveled with family
Liked: Staff & service
Nice staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, hidden incidental charges, computer at front desk not working properly. I ended up not staying there because they were having computer problems.
Stayed 2 nights in Dec 2025

2/10 Terrible

Helina

Stayed 4 nights in Dec 2025

2/10 Terrible

helina

Stayed 4 nights in Dec 2025

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The best and only good thing about the Sojourn Suites was Jose at the front desk, a true professional. Beyond that, I feel bad for the challenges he has to face at this property. The room was dirty including used coffee pods, comforters with huge burn holes, burnt out lights, a tv with no limited channels and bad picture, a sink that wouldn’t drain. Garbage piled up in the common area trash cans, complimentary coffee wasn’t labeled decaf or regular. The lack of security and safety protocols at this establishment considering the amount of vagrancy and homelessness was shocking. Doors that wouldn’t shut properly to the exterior, my window in my ground floor room was unlocked and had no screen. I’d like to discuss receiving some compensation from Expedia for this stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness
The associated restaurant “Jawfish” was nice, friendly staff soild Slice of key lime pie and good bourbon selection
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Faustino

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
THERES NO HOT WATER!!
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Dec 2025

8/10 Good

Nick

Stayed 1 night in Dec 2025

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