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Kwa'Lilas Hotel

3.5 star property
Central hotel with free parking connected to a shopping center in Port Hardy

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
Lobby
In-room safe, free WiFi
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Place, Fisherman's Wharf
    ‪19 min walk‬
  • Place, Port Hardy Ferry Terminal
    ‪8 min drive‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(82 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Port Hardy

Located 0.8 mi (1.3 km) from Port Hardy Harbour, Kwa'Lilas Hotel is within a 10-minute drive of other popular attractions like Port Hardy Ferry Terminal. This 85-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Port Hardy, and a short drive from Port Hardy Municipal Hall and Port Hardy Hospital.

What's nearby

  • Port Hardy Harbour - 17 min walk - 0.9 miles
  • Fisherman's Wharf - 19 min walk - 1.0 mile
  • Quatse Salmon Stewardship Centre - 4 min drive - 2.8 miles
  • Quarterdeck Marina - 5 min drive - 1.1 miles
  • Port Hardy Ferry Terminal - 8 min drive - 6.7 miles

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Ha'me Restaurant - ‬2 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
Guests of Kwa'Lilas Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, a garden, and a banquet hall.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Quarterdeck Inn Port Hardy
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  • Free WiFi
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7.8 out of 10, Good, 781 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 2 2025 to December 3 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

Is free cancellation available at Kwa'Lilas Hotel?

Kwa'Lilas Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see around Kwa'Lilas Hotel?

Located steps from Thunderbird Mall, this hotel is in Port Hardy, and within a 10-minute walk of Stink Creek Park and Port Hardy Museum. You'll also find Port Hardy Harbour and Fisherman's Wharf less than a mile away.

Will I be able to park at Kwa'Lilas Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kwa'Lilas Hotel include a casino at the property?

No, Kwa'Lilas Hotel doesn't have a casino.

Is there an indoor pool at Kwa'Lilas Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kwa'Lilas Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Does Kwa'Lilas Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kwa'Lilas Hotel have a restaurant with a breakfast menu?

Yes, Kwa'Lilas Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant. Please note that one of the dining venues will be closed and breakfast unavailable between December 2 2025 and December 3 2025 (subject to change).

Does Kwa'Lilas Hotel allow pets to stay for free?

No, pets aren't allowed at Kwa'Lilas Hotel though service animals are welcome.

Are there connecting rooms at Kwa'Lilas Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Kwa'Lilas Hotel?

The closest major airport to Kwa'Lilas Hotel is Port Hardy, BC (YZT), which is 7 mi away (13 minutes by car). Another top airport is Port McNeill, BC (YMP), which is located 26.9 mi away (31-minute drive).

Are there rooms with balconies at Kwa'Lilas Hotel?

No, there aren't any guestrooms with balconies at Kwa'Lilas Hotel.

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1006 reviews
Rating 8 - Good. 236 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the room is very comfortable! The staffs are very friendly and helpful! I will come back again!
Stayed 3 nights in Aug 2025

8/10 Good

Bruce

Stayed 1 night in Aug 2025

4/10 Poor

Hermann

Disliked: Cleanliness
At 4.20 pm the room looked like a piece of sh…. They gave us an other room which next day was never vaccumed (like the hallway, small pieces paper (same one) was in the hallway ) no soap in the dispenser. No coffee (Paper) mugs replaced. The floor in the elevator looked like it never had been cleaned since the hotel was build. Bed was made like a 5 year old tried to do it (I have pictures of the beds and the floor) Disgusting The restaurant was very good and the highlight of our stay. Staff at reception very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Staff was great, decent hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lots of First Nations local art displayed and some for sale in the gift shop. Very friendly and helpful staff. Very comfortable beds and spacious rooms. Would definitely recommend and stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Angus, Sooke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect place to stay before and after BC ferries trip up the inside passage, unless you like good coffee. The rooms are always great and this time the front desk staff were fantastic. No longer grouchy and sullen, but thoughtful and attentive. More than makes up for their consistently awful coffee, which any objective reviewer would have to describe as battery acid! We’ll stay here again, just get your coffee elsewhere. 😅
Stayed 1 night in Aug 2025

10/10 Excellent

hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful Indigenous owned and run hotel, exceptionally clean, with amazing local art. Highly recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort

Good hotel overall

Good: Location, light blocking shades, pet friendly, quiet, AC available, updated, lots of parking, nice decor and lobby with local art. Needs improvement: cleanliness of shower (lots of pink mold), cleanliness of carpet, we had no hand or shower soap in our room, check in process was disorganized.
Stayed 1 night in Aug 2025

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and amazing staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ross

Traveled with partner
Liked: Amenities
Excellent all round
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

We had a really nice stay at the Kwa’lilas hotel. It is very clean, well maintained, and the staff are very helpful and friendly. The beds and pillows are super comfy. The breakfast in the hotel restaurant was also great. Would highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and nice. Expand the menu for food
Stayed 1 night in Aug 2025

8/10 Good

James, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
no pool or excercise.
Stayed 2 nights in Aug 2025

8/10 Good

Kavan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for a reasonable price. Nothing outstanding, but pleasant stay overall, and they accommodated us when we needed to extend our stay due to vehicle troubles
Stayed 2 nights in Jul 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Visited the hotel second time. Very satisfied. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Gertrude

Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
One thing they could improve on is to have a coffee machine in the main lobby. The restaurant opens at 7am and you have to pay for a quick cuppa. Most other hotels provide it for free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025