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Tropical Lagoon Resort

3.0 star property

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Photo gallery for Tropical Lagoon Resort

A spacious living room with a large sofa, a coffee table, and a chair. There is a view of the ocean through a glass door.
A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.
A two-story house with a swimming pool, a covered patio, and a garden with palm trees.
An aerial view of a property with a swimming pool, a tennis court, and a large garden area.
A large, white building with a red roof, surrounded by well-maintained gardens and trees.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Blue Hole Road, Port Antonio, Portland
  • Place, Blue Lagoon
    ‪1 min walk‬
  • Place, Winnifred Beach
    ‪3 min drive‬
  • Place, San San Beach
    ‪4 min drive‬

Room options

View all photos for Deluxe King Room (Plantain)

Deluxe King Room (Plantain) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe King Room (Plantain)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

A bedroom with a large bed, two bedside tables with lamps, a dresser, a TV, and a window with curtains.

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, a ceiling fan, and a window.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A living room with a sofa, coffee table, TV, and a balcony with a view.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a TV, and a balcony with curtains.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Port Antonio

Tropical Lagoon Resort places you next to Blue Lagoon and within a mile (2 km) of San San Beach. This 14-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a private beach.

What's nearby

  • Blue Lagoon - 1 min walk - 0.1 miles
  • Winnifred Beach - 3 min drive - 1.4 miles
  • San San Beach - 4 min drive - 1.2 miles
  • Frenchman's Cove Beach - 6 min drive - 1.8 miles
  • Trident Castle - 11 min drive - 4.3 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 139 min drive

Restaurants

  • ‪Roots 21 - ‬15 min drive
  • ‪Boston Jerk Center - ‬5 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬12 min drive
  • ‪KFC - ‬14 min drive
  • ‪juici Patties - ‬16 min drive

About this property

Tropical Lagoon Resort

Guests staying at Tropical Lagoon Resort enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 250 per vehicle one-way. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.
Guests can expect to find flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, sitting areas, and refrigerators are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Match Resort Hotel
Port Antonio
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 232 reviews
$80 nightly
The price is $89
Sep 4 - Sep 5
Total with taxes and fees
Match Resort Hotel

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Kayaking
  • Rafting

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Direct access to a private beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 7 buildings
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 9 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 3)
  • Laundry fee: USD 10.00
  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tropical Lagoon
Tropical Lagoon Port Antonio
Tropical Lagoon Resort
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Jamaica/Port Antonio
Tropical Lagoon Resort Hotel
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Hotel Port Antonio

Frequently asked questions

What's there to see close to Tropical Lagoon Resort?

This hotel is located in Port Antonio, just steps from Blue Lagoon. You'll also find Winnifred Beach and Frenchman's Cove Beach within a short drive.

How much does it cost to stay at Tropical Lagoon Resort?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Tropical Lagoon Resort on Sep 2, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Tropical Lagoon Resort?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Tropical Lagoon Resort include a casino?

No, Tropical Lagoon Resort doesn't have a casino.

Is there an indoor pool at Tropical Lagoon Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Tropical Lagoon Resort?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach (direct access) and a beach bar.

Are there hot tubs at Tropical Lagoon Resort?

No, there isn't a spa tub at this hotel.

Does Tropical Lagoon Resort feature a restaurant that includes a breakfast menu?

No, Tropical Lagoon Resort doesn't have a restaurant that serves breakfast.

Does Tropical Lagoon Resort allow pets to stay for free?

No, pets aren't allowed at Tropical Lagoon Resort.

Are there connecting rooms at Tropical Lagoon Resort?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Tropical Lagoon Resort?

Yes, every guestroom at Tropical Lagoon Resort comes with a balcony/patio and some offer ocean and garden views.

Does Tropical Lagoon Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Tropical Lagoon Resort.

Tropical Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 13 out of 88 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lamour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very spaceful, peaceful, very quiet, awesome views especially in the mountains, the place was very cool, super helpful staff, I would definitely recommend
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service
We booked for two nights. Two couples. Don, the General Manager was fantastic. Very impressed with his quick responses to questions, before arrival and during our stay Although the property is being upgraded, hence we had a few little hiccups. But overall, loved the ambiance. The positioning is close to Winnifred beach and Boston bay/Jerk. Worth a visit.
View of hotel from Blue Lagoon
View from the pool area
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Crystal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was un usable, the amenities were not at all available no restaurant no spa jist a room noone else was there beside one caretaker he was great!! The room was huge and nice ! The property was under construction.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Zachary

The room was nice. Had cable tv and air conditioner. Good location. There is a nice beach in the blue lagoon but it’s a 10 minute walk down some very steep steps. Some of the property was under construction. No food or drinks sold on property.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Moesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a smell, roaches, no cold water. Did not get the room I paided for. No refund yet.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities
But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Lamar

Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't stay at the property I hope i was not charged?
Stayed 8 nights in Dec 2024
Verified review

2/10 Terrible

Keith Peron

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should not be sold as is as the maintenance and cleanliness is unacceptable
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Shemar

Disliked: Amenities, property conditions & facilities
There wasn't any water there at one point, no wifi
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Donrad

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Gabriel Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
we had no electricity for 2 days, no water for almost all the duration of the stay. no wifi at all had to use all my data. the restaurant was completely closed. the place was not like the pictures. pictures dated for a least 10 years ago! the place is in construction and dangerous for children
Stayed 8 nights in Jul 2023
Verified review

6/10 Okay

Camell

Liked: Cleanliness, room comfort

Nice property

The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Miguelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Wasnt what we expected

We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
Stayed 3 nights in Dec 2022
Verified review

4/10 Poor

jerome

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel désinvolte en travaux pas de piscine pas de restauration la route d acces en travaux une horreur
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful general manager. Beautiful beach bar with friendly staff, a pretty lagoon view, and good music! Just keep in mind that it is very hilly so may not be best for someone with limited walking ability.
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

Carlene H.

Liked: Cleanliness, staff & service
It’s quaint and the view is beautiful. Staff is very helpful and courteous. Wi-Fi is not consistent but overall a great stay.
Stayed 4 nights in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. We celebrated my husbands birthday and was surprised in our villa with ice cream for everyone by our housekeeper Nicola. Everyone from the front desk staff was awesome. This was our second stay at the resort. We look forward to many more future stays.
Stayed 6 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It’s a beautiful place, staff was ok. Only issue is there wasn’t much utensils we had to buy our own stuff, the place is private and quiet the grounds is green and very clean. Much recommended
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Not hot water in the pipe
Stayed 1 night in Jul 2021