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Hotel AquaCity Seasons

4.0 star property
Family-friendly ski hotel with 2 bars/lounges

Choose dates to view prices

Photo gallery for Hotel AquaCity Seasons

Waterslide
Standard Room | View from room
Reception
2 bars/lounges, swim-up bar
Sauna, hot tub, steam room, hot springs, body treatments, hydrotherapy

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pet friendly
  • Hot Tub
  • Spa

Explore the area

Map
Sportova 1397/1, Poprad, 05801
  • AquaCity Poprad
    ‪1 min walk‬
  • Poprad Ice Stadium
    ‪3 min walk‬
  • Tatra Gallery
    ‪11 min walk‬
  • Poprad (TAT-Poprad - Tatry)
    ‪8 min drive‬

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Room options

View all photos for Mezzanine room

Mezzanine room | 1 bedroom, minibar, in-room safe, desk

Mezzanine room

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Poprad

Hotel AquaCity Seasons places you next to AquaCity Poprad and within a 5-minute walk of Poprad Ice Stadium. This 14-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and free breakfast.

What's nearby

  • AquaCity Poprad - 1 min walk - 0.0 miles
  • Poprad Ice Stadium - 3 min walk - 0.2 miles
  • Tatra Gallery - 11 min walk - 0.6 miles
  • Podtatranske Museum - 14 min walk - 0.8 miles
  • Ski Resort Tatranská Lomnica - 19 min drive - 12.2 miles

Getting around

  • Poprad Tatry Station - 14 min walk
  • Kosice (KSC-Barca) - 74 min drive

Restaurants

  • ‪Dobré Časy - ‬10 min walk
  • ‪JM Cocktail Bar - ‬14 min walk
  • ‪Restaurant Zvonica - ‬13 min walk
  • ‪Cafe Razy - ‬11 min walk
  • ‪Espresso Bar PP - ‬12 min walk

About this property

Hotel AquaCity Seasons

Family-friendly ski hotel with 2 bars/lounges
Guests of Hotel AquaCity Seasons have access to a full-service spa, a free water park, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 10 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an outdoor pool, a children's pool, and a gym.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and safes are also standard.
An outdoor tennis court and a complimentary water park are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaCity Poprad has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Czech, English, German, Polish, Russian, Slovak

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

AquaCity Seasons
AquaCity Seasons Poprad
Hotel AquaCity Seasons
Hotel AquaCity Seasons Poprad
Aquacity Seasons Resort
Hotel AquaCity Seasons Hotel
Hotel AquaCity Seasons Poprad
Hotel AquaCity Seasons Hotel Poprad

Frequently asked questions

Are free cancellation options available at Hotel AquaCity Seasons?

Hotel AquaCity Seasons offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Hotel AquaCity Seasons?

This hotel is located in Poprad and just steps from AquaCity Poprad and Poprad Ice Stadium. You'll also find Tatra Gallery and Podtatranske Museum less than a mile away.

Will I be able to park at Hotel AquaCity Seasons?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Is there a spa at Hotel AquaCity Seasons?

AquaCity Poprad is the hotel's spa and services include hot stone massages, Thai massages, aromatherapy, and hydrotherapy.

Does Hotel AquaCity Seasons feature a casino?

No, Hotel AquaCity Seasons doesn't have a casino.

Is there an indoor pool at Hotel AquaCity Seasons?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Hotel AquaCity Seasons?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a swim-up bar, and a restaurant.

Are there hot tubs at Hotel AquaCity Seasons?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel AquaCity Seasons have a restaurant with a breakfast menu?

Yes, Hotel AquaCity Seasons serves free buffet breakfast each morning from its restaurant.

Does Hotel AquaCity Seasons allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel AquaCity Seasons for a fee of EUR 15 per pet, per night. The property also provides food and water bowls. A deposit of EUR 15 per night is collected.

Does Hotel AquaCity Seasons have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel AquaCity Seasons?

The closest major airport to Hotel AquaCity Seasons is Poprad (TAT-Poprad - Tatry), which is 5.6 mi away (6 minutes by car).

Can I book a room with a balcony at Hotel AquaCity Seasons?

No, there aren't any guestrooms with balconies at Hotel AquaCity Seasons.

Hotel AquaCity Seasons Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 23 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sona

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center.
Stayed 3 nights in Apr 2023

10/10 Excellent

shlomi

Stayed 3 nights in Aug 2022

8/10 Good

gilli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not working in the room, only in the hall and in restaurant area, I was also missing tissues in the room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The water park very well equipped.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in an Aqua park, all nice. May need more hotel parking. Lots of different pools, for swimming and relaxing, indoor and outdoor ones. Dinner and breakfast included, selection of food catered for all.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service

Good

Friendly and helpful staff. Beds - not comfortable. Great location. Very good breakfast buffet.
Stayed 2 nights in Oct 2018

8/10 Good

ido

Great fun for the kids. Food is excellent.

Kids had great fun in the park. VR is also very nice. SPA for adults is amazing. Food was excellent. Rooms were small and TV was small. Good service. Overall great stay.
Stayed 2 nights in Aug 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice area, included half board was "just ok" and bed was very hard. Overall nice stay, but not excellent.
Stayed 2 nights in Sep 2017

6/10 Okay

irene, New Jersey, USA

Great thermal bath but hotel is just so so

We stayed at Aqua City for one night before new year eve on our way to Krakow after visiting Slovakia. The hotel lobby, front desk service and the room was Okay. I meant okay not great provided the price was quite expensive comparing to other facilities in the area. It was not that spa like as we had hoped. The thermal bath was great. A lot of families came to the area. The rate includes both breakfast and dinner and they were quite good. The facilities felt more like 80's luxury so a bit dated in a way. One thing that we did not like was the access timing to the thermal bath. The dinner was from 630 to 9pm. We arrived at 4pm. After settling down, we entered the bath at 5pm and can only enjoyed the bath for two hours before dinner as we were hungry. After that there was no time to use the bath again as it closed at 930pm. The check out time for the next day was 10am which is when the thermal bath opened so literally we paid premium just to use the bath for 2 hours. It would be fair if the check out time was noon or hotel guests could use the bath until certain time after their check out.

6/10 Okay

John, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok stay

This was an ok stay in the hotel but nothing special as we had to check out by 10am and the pool and sauna etc was shut at 10pm. Aqua City was good when I first went 5years ago but it has not moved with the times

6/10 Okay

jason, toronto

Disliked: Room comfort

ok hotel in the High Tatras

this hotel is part of the aqua center compound. the good: Both dinner and breakfast (all buffet) are included in the rate, which is rare. access to the water park is included. ok selection of the buffet the facilities looks new. the bad: no air-conditioning. the hotel is above the aqua center, the heat keeps the hallway hot. some people keep their window half open but when there is no wind it doesn't help much. i wake up with the temperature of 28.5 in the room comparing to 25 the night before, so it could get very uncomfortable. the curtains are not blocking enough lights, the room gets very bright in the morning.

4/10 Poor

Tomas

Business traveler
Liked: Property conditions & facilities
-Checkout already at 10am -30 euro extra fee for 2h late checkout -As a Spa hotel the Spa should open earlier then 12 during the weekends
Stayed 1 night in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Egon

Traveled with family
Liked: Cleanliness, property conditions & facilities

Korábban tetszett, most kicsit csalódást okozott

A korábbi évekhez képest kicsit barátságtalanabb volt a személyzet! Talán kicsit hidegebb lett a víz a fürdőben. A galériás szobában a földszinti lecserélték az ágyat, de ez nyikorog, kényelmetlen! Nem tetszett, hogy megváltozott a fürdő nyitvatartási és a vacsora ideje. Így eléggé kapkodás volt, hogy odaérjünk a lézershow-ra. Eddig négy alkalommal voltunk itt, nagyon szeretjük ezt a szállodát, de lehet hogy legközelebb kipróbálunk egy másikat is...
Stayed 2 nights in Feb 2023

10/10 Excellent

Lubos

Stayed 1 night in Jul 2022

10/10 Excellent

Håkan

Stayed 1 night in Jun 2022

10/10 Excellent

Konrad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny obiekt. Gorąco polecam dla rodzin z dziećmi. czysto schludnie, smacznie, wygodnie. Świetny aquapark. Doskonale miejsce jako baza wypadowa na narty czy trekking w góry.
Stayed 7 nights in Feb 2020

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Egon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feltöltődés

Immár sokadik alkalommal töltöttünk el itt egy hétvégét. A szolgáltatások színvonala, a személyzet kedvessége, a kilátás, a lézershow, a fantasztikus ételek az étteremben ugyanolyan magas szinten vannak folyamatosan. Ezért nem kérdés számunkra, hogy jövőre is visszatérünk!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Služby primerané k cene.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko super, w szlafrokach zjeżdża się windą na baseny, za jedyne 2 euro bus hotelowy jeździ do Tatrzańskiej Łomnicy
Stayed 4 nights in Jan 2019

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