Whalesong Hotel & Spa

4.0 star property
Beach hotel with outdoor pool, near Plettenberg Bay Beach

Choose dates to view prices

Photo gallery for Whalesong Hotel & Spa

Standard Room | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Exterior detail
Property grounds
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Plettenberg Bay Beach
    ‪4 min drive‬
  • Goose Valley Golf Club
    ‪4 min drive‬
  • Robberg Nature Reserve
    ‪11 min drive‬
  • Plettenberg Bay (PBZ)
    ‪11 min drive‬

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Room options

Executive Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Plettenberg Bay

Located 1.4 mi (2.2 km) from Plettenberg Bay Beach, Whalesong Hotel & Spa is within a 15-minute drive of other popular attractions like Robberg Nature Reserve. This 4-star hotel has 32 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Adventure Land - Water Slides and Play Park - 19 min walk - 1.0 mile
  • Plettenberg Bay Beach - 4 min drive - 1.6 miles
  • Goose Valley Golf Club - 4 min drive - 2.8 miles
  • Knysna Elephant Park - 9 min drive - 6.1 miles
  • Robberg Nature Reserve - 11 min drive - 5.2 miles

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Steers - ‬1 min walk
  • ‪Le Fournil De Plett Bakery - ‬19 min walk
  • ‪Adi’s Kitchen - ‬19 min walk
  • ‪Ice Palazzo - ‬19 min walk
  • ‪Flashbacks - ‬20 min walk

About this property

Whalesong Hotel & Spa

Beach hotel with outdoor pool, near Plettenberg Bay Beach
Guests staying at Whalesong Hotel & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 890 per person one-way. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a free kid's club, coffee/tea in a common area, and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, fans, and hair dryers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

Afrikaans, English, Xhosa

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 135 to 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Whale Restaurant

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Frequently asked questions

Is free cancellation available at Whalesong Hotel & Spa?

Whalesong Hotel & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Whalesong Hotel & Spa?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Whalesong Hotel & Spa on Jun 15, 2025 start from $139.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Whalesong Hotel & Spa?

This hotel is located in Plettenberg Bay within a short 8-minute walk of Plett Puzzle Park. You'll also find Plettenberg Bay Beach and Adventure Land - Water Slides and Play Park within a short drive.

Is parking available on site at Whalesong Hotel & Spa?

Yes, secured self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at Whalesong Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and reflexology.

Does Whalesong Hotel & Spa have a casino at the property?

No, Whalesong Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Whalesong Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Whalesong Hotel & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Whalesong Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Whalesong Hotel & Spa have a restaurant with a breakfast menu?

Yes, Whalesong Hotel & Spa serves continental breakfast for a surcharge each morning at Blue Whale Restaurant.

Will Whalesong Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Whalesong Hotel & Spa though service animals are welcome.

Are there connecting rooms at Whalesong Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Whalesong Hotel & Spa?

The closest major airport to Whalesong Hotel & Spa is Plettenberg Bay (PBZ), which is 5.5 mi away (11 minutes by car).

Can I book a room with a balcony at Whalesong Hotel & Spa?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or garden views.

Does Whalesong Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Whalesong Hotel & Spa.

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020

8/10 Good

Rozanne

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
Stayed 2 nights in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to fix the phones

Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Emma, Ireland

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

special place

Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018

4/10 Poor

Marine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Room

The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.

8/10 Good

melonann, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Good size room and beds.No wifi in room-available in reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Chuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay, good value for money

Very comfortable stay, very good service and helpful staff. No wifi in room and not close to the city center, but if you are taking the buses at Shell Ultra City, it's literally 2 minutes away.

6/10 Okay

Johan, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort

Average hotel with all you need for the price

Nice hotel for the price but not the best location. Service is good but not more than that.

10/10 Excellent

Gilford, East London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

The amenities and the staff were pleasant, also the view was spectacular

6/10 Okay

Colin, UK

Liked: Cleanliness, room comfort

Value for money but not luxury

Three nights at the end of our Garden Route trip. Hotel is adequate and value for money, but calling it a Spa is a bit of a stretch. A bit tired but clean and tidy though and if you just want a base to explore Plett it's ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High on a hill

Good views over the bay but a 20 minute walk down to the town and a taxi ride back up the hill. Good sized rooms with balcony, swimming pool and breakfast and dinner served in the restaurant.

8/10 Good

Lavesh, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy accommodation

The hotel is close to main restaurant street and provides a cosy accommodation.

10/10 Excellent

Tirone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort