Hotels near Phelan Towne Square

"Staff in the front desk is rude, no customer service. "

"When arriving to check in, there were people drinking in the parking lot. After going to dinner and returning the group was still in parking lot drinking, making us feel uneasy about our car being near them. We finally proceeded to the room. Upon opening the door, noticed the room looked we were assigned looked like a party was thrown in it. It was filthy and we'll away from being guest ready. When going to the front desk, not much remorse or will to correct the incident from clerk and when I mentioned the uneasiness of the group by our vehicle she commented like her answer would change my mind. She said they were all employees (correct me if im wrong, drinking in front of your place of employment, yeah not to smart). Apparently this is acceptable. I demanded a refund and left, never to return. I will warn all I can of the shadiness going on at this property. This is how Motel 6 gains its tarnish. I hope this is helpful and useful to someone trying to decide if the low price is worth it. It low price for a reason."

"Well where do we start? The staff was nice. The pool and jacuzzi were nice. The bad part was the rooms. Yes I said rooms, the first room we got had the smoke detector going off so we had to switch rooms. The second room, the beds were both covered in hair that did not belong to us. Unacceptable! The location of the hotel is next to a bar that has cars racing up and down at all times of the night and we were in the very back portion of the hotel. I can only imagine how loud it was for the other people staying there. All in all I’d give it a 2 star rating"