The pros are clean, lots of space and a full kitchen and balcony for the same price or better than hotel room. Very easy and secure access. Cons-no office on site. There were 3 of us, but found only 2 sets of towels (online claimed extra under sink, but we borrowed from a family member in the area). Also, no bedding for pull out couch. We didn't bother trying to call the number, so someone may have been able to bring these, if we asked.