Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Hotel in Pittsfield with a health club and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Exterior
Meeting facility
Indoor pool
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    ‪2 min walk‬
  • Colonial Theater
    ‪3 min walk‬
  • Bousquet Ski Area
    ‪8 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪8 min drive‬

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Room options

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you next to Berkshire Museum and within a 5-minute walk of Colonial Theater. This 3-star hotel welcomes guests with 179 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles
  • Bousquet Ski Area - 8 min drive - 4.2 miles
  • Hancock Shaker Village - 9 min drive - 5.2 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Alltown - ‬18 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Ayelada - ‬12 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Hot Dog Ranch - ‬10 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with a health club and a 24-hour business center
Guests of Holiday Inn & Suites Pittsfield-Berkshires by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010502360.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on Jun 19, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn & Suites Pittsfield-Berkshires by IHG?

This hotel is located in Pittsfield, just steps from Berkshire Museum and Colonial Theater, and within a short walk of Barrington Stage Company. You'll also find Housatonic River and Bousquet Ski Area within a short drive.

Is parking available on site at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a casino?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Pittsfield-Berkshires by IHG serves to-go breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn & Suites Pittsfield-Berkshires by IHG for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn & Suites Pittsfield-Berkshires by IHG?

The closest major airport to Holiday Inn & Suites Pittsfield-Berkshires by IHG is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.3 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 25.6 mi away.

Can I book a room with a balcony at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 792 reviews
Rating 8 - Good. 232 out of 792 reviews
Rating 6 - Okay. 118 out of 792 reviews
Rating 4 - Poor. 67 out of 792 reviews
Rating 2 - Terrible. 43 out of 792 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
The tv didn't work our first night, and on the second night we had a very noisy neighbor partying all night with their door open. Not your fault, but we didn't sleep much.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family

Good but no TV

The people at the front desk were friendly and mostly helpful. I was disappointed that I requested twice to have my tv looked at because it wouldn’t connect to the cable and no one showed. Annoying.
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Traveled with family
The hotel was ok. Parking situation was not great. Their garage is crumbling so they are using a vacant lot around the corner. Booked a room with two queens, got two fulls instead. Not worth complaining or trying to change it. Probably why hotels do that and get away with it. One of three elevators wasn’t working. The paid breakfast was subpar to most free continental breakfasts. Pool was fun enough for the kids and overall it was clean and good enough.
Stayed 2 nights in Mar 2025

4/10 Poor

Katrina

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this property again. The first room we were given was under construction which i'm not sure how they missed that when assigning us the room. The second room had discolorations on the ceiling and ladybugs in the curtains. The person checking us in said our room number out-loud which is a safety issue in a crowded waiting area. The valet couldnt find my car keys at check out. I'd honestly give it zero stars but i'm being generous.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
I was nervous about the property due to its location & what I've heard from some others, but it was the only option for my timing & I took a chance. The exterior looked extremely dated & a bit unkempt & the neighborhood seemed dark & unsafe. However, upon entering the staff was super pleasant, super helpful, & I was in my room in like 2 minutes from walking into the lobby to my front door. Room was a cozy size & well appointed. All new fixtures & incredibly clean. I was very pleasantly surprised. I did find a sock in the closet left behind by a previous guest, but otherwise, all seemed very sanitary. TV wouldn't turn on, but the WiFi was very adequate to stream entertainment, so for one night, it worked.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness

Sad

The fish we had made us ill, and the sheets had stains. My past stays were much better or i would have given them a lower star rating.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Saugus

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

Arrived late and restaurant staff were very helpful preparing me a late night take out meal. Breakfast very good. Allowed me to check out late as I was waiting for a ride.
Stayed 1 night in Mar 2025

8/10 Good

Christi

The check in process was easy, and the front desk clerks were friendly. The parking garage is still not complete so the cars are parked off property. Getting a spot to temporarily park for the check in process can be challenging. Valet is an option which we used and would recommend. The staff was able to get our car quickly when requested. We had a concern on our 2nd night with smelling smoke in which we contacted the desk. They said they would send someone up to investigate, However there was no follow up. After 20 minutes of still smelling smoke in our room and in the hallway, I contacted the desk and they asked to remind them of our concern. At that point they contacted maintenance who said they checked our floor and “it seems like someone was cooking in their room.” We asked if they had confirmed the source and were told not to worry, the staff does regular fire checks. Hopefully that was true, all turn d out well but it was a little unnerving. We’ve stayed at this property in the past without any issues.
Stayed 2 nights in Mar 2025

4/10 Poor

Mark

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The pictures are very deceiving. The fitness center was down the restrooms near the eating location for breakfast was down the shower hardly drained. The shower handle did not work. It was hard to get hot water with a broken shower handle. The parking lot was under construction so you couldn’t self park and had to rely on valet. To their credit, the valet was complementary as you would hope.
Stayed 2 nights in Mar 2025

4/10 Poor

Georgia

There was no hot water on the first morning when I went to take a shower. The person at the front desk said it would warm up if I let it run about 20 minutes. The same was true the second day. In the evening there was hot water on both of those days. It was fixed for the third and fourth days after I spoke to someone at the front desk who then contacted engineering to take care of things. The property is gradually updating their facilities. Make sure you check with staff the day before to make sure you are in part of the building that has already been upgraded so will have hot water in the morning. On my last evening while I was brushing my teeth, a cockroach wandered into the bathroom. When I told the front desk person the day after, she asked why I didn't call down to let someone know. It's not clear what she thought anyone could have done by coming up to my room to see the dead cockroach. A better thing for her to day is that she will notify management immediately. I had to recommend that to her.
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025

8/10 Good

kristin

Liked: Cleanliness, staff & service
Great location for my needs. Quiet and clean price was right as well.
Stayed 2 nights in Mar 2025

8/10 Good

Richcard

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
It was an ok stay.. Just lots of dust and the water in the bathroom was terrible. Barely any hot water and the faucet was broken. I called the front desk and nobody answered
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Ruby is very helpful and friendly. Thank you!
Stayed 5 nights in Feb 2025

2/10 Terrible

Matthew

Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Erinn

Disliked: Property conditions & facilities, room comfort

Its a definite No for my next visit

Parking was down the street in a dark parking lot and valet waa not used because the attendant was never at their post for my two day stay. The restaurant was amazing the food chefs kiss. The bartender and staff were very inviting and a joy. The room though not so good as the tub didnt drain and the wall mirror fell off the wall.
Stayed 2 nights in Feb 2025

4/10 Poor

Gretchen

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The parking garage is closed for renovation , the hotel website never mentions that. The hotel does offer free valet parking. The issue is if you forego the valet, you are forced to park at the TD Bank parking lot. The parking lot and surrounding sidewalks are packed with 3 inches of ice, very dangerous to walk. I walked into the bar at 10:30 pm and was told last call was already called. You would think that they would have had the garage renovated before the winter weather set in. I guess all this doesn't matter if you're staying there in July.
Stayed 1 night in Feb 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Bert

Liked: Staff & service
Stayed 2 nights in Feb 2025