Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Berkshire Athenaeum
    ‪5 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you next to Berkshire Museum and within a 5-minute walk of Colonial Theater. This 3-star hotel welcomes guests with 179 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Lichtenstein Center for the Arts - 5 min walk - 0.3 miles
  • Berkshire Athenaeum - 5 min walk - 0.3 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪WANDER Berkshires - ‬3 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Guests of Holiday Inn & Suites Pittsfield-Berkshires by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010502360.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on Mar 27, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn & Suites Pittsfield-Berkshires by IHG?

This hotel is located in Pittsfield, just steps from Berkshire Museum and Colonial Theater, and within a short walk of Berkshire Athenaeum. You'll also find Barrington Stage Company and Lichtenstein Center for the Arts less than a mile away.

Will I be able to park at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a casino?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Pittsfield-Berkshires by IHG serves to-go breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn & Suites Pittsfield-Berkshires by IHG for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn & Suites Pittsfield-Berkshires by IHG?

The closest major airport to Holiday Inn & Suites Pittsfield-Berkshires by IHG is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.3 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 25.6 mi away.

Can I book a room with a balcony at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, there aren't any guestrooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG that offer a balcony.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Lucas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and as expected
Stayed 3 nights in Feb 2026

10/10 Excellent

Mae

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
While waiting for our vallet car due to construction. The hotel staff were engaging and had personal conversations with us. Rooms were good and all staff treated us exceptional. Give them an atta boy on proformance
Stayed 1 night in Dec 2025

8/10 Good

Teng

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Terrance

Stayed 1 night in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Dec 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

6/10 Okay

Sylvester

Stayed 1 night in Dec 2025

10/10 Excellent

Dwight

Very clean and timely and efficient and the lady who checked me in named Valerie did an amazing job and was very informative and helpful .
Stayed 1 night in Dec 2025

8/10 Good

Tyrone

Stayed 1 night in Nov 2025

4/10 Poor

Timothy

Traveled with partner
Liked: Cleanliness
When we first got into the room, the shower didn’t work. I attempted to phone the front desk and the phone also didn’t work. I had to call the front desk on my cell phone, we were put on an 2-3 minute hold before I could ask for Maitenance to check out the shower. Maitenance informed me the people who had just used the room had no issues, but would send Maitenance anyway. When I told Maitenance what the front desk said, they were frustrated, because according to them, nobody had been in the room in 6 months. They got the shower working but the phone could not be fixed because of an internal wiring issue. According to Maitenance, these things need to be better tested before putting people in rooms, which I agree 100%
Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 2 nights in Dec 2025

6/10 Okay

Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

kirsten

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness
Clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff especially Katherine
Stayed 3 nights in Dec 2025

6/10 Okay

Kathleen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The personnel were excellent but the hotel is under construction.
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Nov 2025

8/10 Good

Frederick

Business traveler
Liked: Cleanliness, amenities
Clean room, convenient and tasty restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Business traveler
I enjoyed the holiday inn. I enjoyed the staff made me fell at home. I enjoyed the comfortable atmosphere and the room was nice and clean. I enjoyed the breakfast very much. The staff was very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

A

Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly Olsen

Stayed 4 nights in Nov 2025

2/10 Terrible

Bianca

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were small no parking lot bad neighbors the pictures are outdated rude receptionist
Stayed 3 nights in Nov 2025