Verified
4/10 Poor
Daniel
Apr 17, 2026
Disliked: Staff & service, amenities, property conditions & facilities
The hotel layout was odd and looked much better in photos. Rooms surround the pool (as you can see in pics), so unless the sun is directly overhead, you’re in shade most of the time. Something to keep in mind if you’re after proper sun.
The biggest downside was the constant battle for sunbeds, which made it feel like a budget European hotel. There were chairs around the pool, but they weren’t really usable for relaxing.
The beach is a 5–10 minute walk, but not great, so we only went a couple of times. It just wasnt nice and the sun beds were old and nasty.
My main issue was how they handled our booking when our Dubai flight was cancelled due to the Iran conflict. Despite the situation being completely out of our control, they refused to accommodate us properly. They offered to change dates, but only by downgrading our room and charging us MORE. No flexibility, no effort to help. It came across as very money-driven and left a bad impression. We totally appreciate the need for refund policies. But I think to have asked for more money for a downgrade was insulting. We stayed there for the few nights we had left of our booking and left. We went to another hotel in Kamala and had an amazing time. Kamala was lovely. Shout out to Ayara Kamala where we stayed the rest of our trip.
Daniel
Stayed 9 nights in Mar 2026
