Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

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Building design
Creator video - submitted by ezhuk
Apartment, 3 Bedrooms | In-room safe, individually decorated, individually furnished, desk
Apartment, 3 Bedrooms, Private Pool | View from room
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Kem Beach, An Thoi, Phu Quoc, An Giang, 920000
  • Place, Khem Beach
    ‪2 min walk‬
  • Place, Phu Quoc Prison
    ‪5 min drive‬
  • Place, Sao Beach
    ‪14 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪33 min drive‬

Room options

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Superior Suite, Balcony (2 King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 8
  • 2 King Beds

Superior Suite, Balcony (1 King Bed)

  • City view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Apartment, 2 Bedrooms

  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Phu Quoc

Located in Khem Beach within 2 miles (3 km) of Phu Quoc Prison, Premier Residences Phu Quoc Emerald Bay Managed by Accor is within a few miles (5 km) of other popular sights such as An Thoi Cable Car Station. This 745-room, 5-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Khem Beach - 2 min walk - 0.1 miles
  • Phu Quoc Prison - 5 min drive - 1.2 miles
  • An Thoi Cable Car Station - 10 min drive - 2.6 miles
  • Sao Beach - 14 min drive - 4.0 miles
  • Phu Quoc Beach - 42 min drive - 14.9 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪Il Salone - ‬8 min drive
  • ‪The Bay Kitchen - ‬6 min drive
  • ‪MAE Coffee - ‬9 min drive
  • ‪Mediterran / Tiamo - ‬4 min drive
  • ‪Blue Table restaurant - ‬7 min drive

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Guests of Premier Residences Phu Quoc Emerald Bay Managed by Accor have access to a private beach, a full-service spa, and an outdoor pool. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a children's pool, a gym, and a steam room.
Guests can expect free WiFi and 43-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include sitting areas, safes, and phones. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Muse
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Elevator (39 inch wide door)

More

  • 14 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change):
  • Recreation facilities

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1323000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Frequently asked questions

Are free cancellation options available at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

Premier Residences Phu Quoc Emerald Bay Managed by Accor offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Premier Residences Phu Quoc Emerald Bay Managed by Accor on Apr 28, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Premier Residences Phu Quoc Emerald Bay Managed by Accor?

This resort is situated in Khem Beach, just steps from Khem Beach. You'll also find Sao Beach and Sunset Town Beach within a short drive.

Is there a spa available at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, body wraps, and couples treatments.

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a casino?

No, Premier Residences Phu Quoc Emerald Bay Managed by Accor doesn't have a casino.

Is there an indoor pool at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor feature a restaurant that includes a breakfast menu?

Yes, Premier Residences Phu Quoc Emerald Bay Managed by Accor has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor allow pets to stay for free?

No, pets and service animals aren't allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor.

How close is the airport from Premier Residences Phu Quoc Emerald Bay Managed by Accor?

The closest major airport to Premier Residences Phu Quoc Emerald Bay Managed by Accor is Phu Quoc (PQC-Phu Quoc Intl.), which is 10.9 mi away (23 minutes by car).

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a wedding venue?

There are wedding services available at Premier Residences Phu Quoc Emerald Bay Managed by Accor if that's in your vacation plans.

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 305 reviews
Rating 8 - Good. 92 out of 305 reviews
Rating 6 - Okay. 29 out of 305 reviews
Rating 4 - Poor. 8 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Daniel, Southampton

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really good stay.
Stayed 3 nights in Jan 2026

8/10 Good

Bernard, singapore

Liked: Property conditions & facilities
Housekeeping needs to improve.
Stayed 4 nights in Jan 2026

6/10 Okay

Izidor

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms are ok, but cleaning is very basic. Lots of choices for breakfast, bit food is missing taste. They should solve beach chair reservations- all chairs are occupied at 7.30but half of thrm stay empty during the day. Policy should be introduced that towels are removed if noone is there for an hour. All over friendliness could be improved.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simmone

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved everything. We were looking for relaxation by the beach and pool by this point in our trip. Premier sure did deliver on this, their location is perfect and Kelm Beach has our heart. We loved our relaxing stay. The staff were amazing - reception staff went above and beyond with the breakfast boxes organised for us to have as we had an early departure flight from the island. The buffet breakfast by the way you have so much choice, something for everyone. I would say go early to breakfast to avoid busy time (After 9am was insanely busy on our first morning at resort). We loved everything about resort location and we hope to return with the rest of the family in the future.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful resort, excellent breakfast buffet. Beautiful pool and Kem beach was great. Free shuttle to Sunset Town was a plus. Nice crowd overall. Service was great. Everything was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

TINA

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, pool, and beach are all amazing! They were really stingy with water? I stayed next door at a boutique hotel and had no problems getting my bottle filled with ice water. At this hotel however they wanted to charge me for bottles of water and ice? Very strange?
Stayed 4 nights in Dec 2025

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A place that caters to the masses. Staff is not helpful in helping guide you to experiences outside of the hotel. Not helpful for the adventure traveler.
Stayed 4 nights in Dec 2025

6/10 Okay

Claude

Traveled with partner
Not a five star resort by any fair assessment
Stayed 7 nights in Nov 2025

6/10 Okay

Tram

Stayed 3 nights in Nov 2025

10/10 Excellent

Saskrita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay with my family. The Kids Club was exceptional, along with the pool! While it appears there is only a small section posted as "kids pool", there didn't seem to be an issue taking kids in the other pools as long as they were supervised. The private beach was also very accessible and never seemed too crowded. The free shuttle and access to transport was very convenient and appreciated. It is to note that this is a large resort, and while the service was great, don't expect the same level of service as a smaller 5 star hotel. Would easily return to this hotel as a very family friendly place.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dayana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Oct 2025

10/10 Excellent

thi Thuy Loan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay excellent service and staff
Stayed 4 nights in Sep 2025

6/10 Okay

Jody

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family. - There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed - Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out - There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying! - There are literally nails sticking out of the floor where they have tried to fix the timber boards - There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort - Kept running out of hot water - Door between the rooms wouldn’t close properly - They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it - The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up
Stayed 6 nights in Oct 2025

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, helpful and professional. Their food was delicious too!
Stayed 2 nights in Oct 2025

8/10 Good

Ji Won

Liked: Property conditions & facilities
Could improve on cleanliness of the bedrooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Khanh Phi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place anyone should be there
Stayed 3 nights in Aug 2025

8/10 Good

Khanh, South El Monte

Liked: Staff & service, property conditions & facilities
Staff and service are exceptionally excellent but cleanliness could be better.
Stayed 3 nights in Aug 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests.
Stayed 1 night in Jul 2025

8/10 Good

michaela

Liked: Amenities
Great location. The penthouse was spacious and had an incredible view
Stayed 3 nights in Jun 2025

10/10 Excellent

Guia Marisa Cezar

Liked: Cleanliness, staff & service, property conditions & facilities
My man
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, pools amazing and beautiful beach. Huge variety of food for breakfast but can feel a little busy and canteen like at times.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ken, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khem beach was gorgeous! Free access to Sunset town, with a great, clean night market. Kiss of the Sea show was spectacular!
Stayed 7 nights in Mar 2025