Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Relax by the pool in a serene outdoor setting, complete with a covered seating area and a refreshing pool.
Two single beds with white linens and pillows, a flat-screen TV, and a dresser.
Welcome to our hotel lobby, featuring a reception desk, seating area, and patterned floor.
Experience a sleek and minimalist space with a console table, flat-screen TV, and unique light fixture.
Relax in this inviting lounge area with sofas, chairs, and a dining table.

Popular amenities

  • Hot Tub
  • Room service
  • Pool

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • State Farm Stadium
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪43 min drive‬

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Room options

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(92 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Surprise Stadium - 7 min drive - 4.0 miles
  • Peoria Sports Complex - 10 min drive - 6.6 miles
  • Luke Air Force Base - 15 min drive - 9.1 miles
  • State Farm Stadium - 17 min drive - 11.4 miles
  • Desert Diamond Arena - 17 min drive - 11.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Suburban hotel with free breakfast and a fitness center
At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection on Aug 13, 2025 start from $97.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Sun Village Golf Course within a short drive.

Is parking available on site at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as an outdoor pool.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection for a fee of USD 35.00 per accommodation, per night.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

The closest major airport to Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is Phoenix Deer Valley Airport (DVT), which is 17.1 mi away (26 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 26.8 mi away (40-minute drive).

Can I book a room with a balcony at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, some guestrooms at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer a patio and may feature courtyard views.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent the windmills. My favorite spot when. Im in town
Stayed 1 night in May 2025

6/10 Okay

Deborah

This property is old the floors are showing signs of age. The bed was comfortable and the air conditioning was working properly. Tha staff was very nice. Breakfast was only ok.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was very nice and quiet
Stayed 4 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Jaclyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Was once a gem, but hard pass now.

You can tell this place was pretty nice when it first opened decades ago but it needs redone. The vents in the rooms have gaps in them not secured to wall as they should be and tons of flying bugs come in your room. It’s Arizona there is no avoiding having the air conditioning running so you’re stuck with the bugs. The bathrooms are really dark and the pool had a film of dirt, dust and hair on it. The hot tub was cold and there wasn’t any signage we could see on how to heat it up. The little pond bring lots of various birds to watch, but you can see the bird feces all over the outdoor furniture. The outdoor space would have been great to utilize to sit around or play games in, but I didn’t feel like scrubbing bird feces off of the chairs to sit down. It defeats the entire purpose of going to a hotel so you’re not having to clean up at home. There is at least half a dozen homeless men loitering around the parking lot by your vehicle and you never know if your safety is in jeopardy or not. One man was very evidently on a high of something and very confused wondering about. There is one man running around the property cleaning and being helpful but I imagine there’s only so much one superstar employee can do with an outdated property.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, amenities
Great spacious ROOMS. /Two tvs. Channei selection slim... not as advertised. Super value. Diningroom person works very hard. Smells clean and fresh although an older property. Rugs are clean and look new. Stayed in suite 114 for 2 weeks. Very happy. Will stay here again.
Stayed 15 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the only exception being WIFI coverage. When the hotel is busy connection was impossible to get on the third floor where we stayed. Other than that room was great and area was quiet and comfortable. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Surprise Az

Our stay was amazing. Very pet friedly, comfortable with great customer service.
Stayed 2 nights in Apr 2025

4/10 Poor

Jeffrey

Disliked: Staff & service, property conditions & facilities
The toilet was too low, in a very narrow space. Poor quality toilet paper.The shower head was like pins and needles. The toilet paper holder was falling off. The air conditioner was very noisy. No cleaning staff visited our room in the four days we were there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location to my doctors
Stayed 1 night in Apr 2025

10/10 Excellent

Ceanna

Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dolly

Traveled with family
Liked: Cleanliness, staff & service, amenities
it was ok. The fridge needed defrosting.
Stayed 7 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and big. Could have had more over head lights but over all very nice room and clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in Surprise
Stayed 1 night in Apr 2025

8/10 Good

charles j, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms good breakfesst
Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alin

Stayed 2 nights in Apr 2025

10/10 Excellent

Ellisa L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was like a little apartment. The pool was heated although the hot tub was cold.
Stayed 4 nights in Apr 2025